Job summary
The post holder will work with an established Clinical
Pharmacist team across the PCN and will be assigned a lead clinical and
operational contact. This post is part of the Additional Roles Reimbursement
Scheme for PCNs funded by NHS England and includes funded
access to the Primary
Care Pharmacy Education Pathwaypilot for
pharmacy technicians.
The ambition is to better utilise the role of pharmacy within
primary care to pro-actively help patients stay safe and well and out of
hospital as well as helping to reduce the demands on general practice.
The post holder is a Pharmacy Technician, who acts within
their professional boundaries, supporting pharmacists in general practice to
ensure effective and efficient use of medicines. In this role they will be
supervised by a pharmacist who will develop, manage and mentor them.
The Pharmacy technicians core role responsibilities will
cover clinical, technical and administrative categories.
The post holder will work as part of a multi-disciplinary
team and this role involves provision of technical support for the pharmacy
service to ensure professional operational standards and excellence in
pharmaceutical care and safety are maintained.
The role will support the practices within Haywards Heath
Central PCN to ensure the delivery of safe, effective and efficient systems for
medicines related clinical correspondence; repeat prescribing, medicines
optimisation, reducing medicines waste and maximising patient outcomes.
Main duties of the job
The post holder will support training and development of
administrators to support safe, effective and efficient processes involving
medicines with a particular focus on repeat prescribing processes and will also
provide support to general practice staff and patients regarding prescription
and medication queries. They will also help to develop and improve repeat
prescribing & medicines reconciliation processes and systems for safer
prescribing.
The post holder will ensure that the service is integrated
with community and hospital pharmacy to improve patient outcomes. The pharmacy
technicians will work closely with the ICB Medicines Optimisation teams,
community pharmacists and hospital pharmacy teams to support an integrated
approach to prescribing and medicines optimisation which works towards shared
goals.
The post holder will be supported in terms of professional
development through a structured programme of local education. Peer-support is
provided from within the PCN, supported by a local pharmacy network.
The post holder will also support quality improvement and
manage some aspects of the quality and outcomes framework and enhanced services
and contribute to the delivery of the local medicines optimisation
strategy.
About us
Alliance
for Better Care CIC is a GP Federation that unites 47 NHS GP practices across
12 Primary Care Networks in Sussex and Surrey. We support our Primary Care
colleagues as well as their patients, to transform how healthcare is managed
within the community.
As a membership organisation, our focus is to work in partnership with our
members and help them to improve the provision of General Practices in the
local area.
We work with and listen to our GP Practices, PCNs, Hospitals, Community
Organisations and the Third Sector. These vital partnerships ensure that,
together, we deliver a truly integrated approach that offers the support and
expertise needed to effectively serve our communities.
Haywards Heath Central Primary Care Network is an NHS
Collaboration between two GP Practices Dolphins Practice and Newtons Practice
- working together to provide enhanced access services.
Our surgery teams work closely, sharing expertise and
resources to develop new services. Our vision is to continue to improve the
quality of care that we provide in alignment with the needs of our patient
population.
Job description
Job responsibilities
Primary Duties and Areas of
Responsibility
Clinical
Undertake patient facing and patient supporting roles to ensure
effective medicines use, through shared decision-making conversations with
patients.
Carry out medicines optimisation tasks including effective
medicine administration (e.g. checking inhaler technique), supporting
medication reviews and medicines reconciliation. Where required, utilise
consultation skills to work in partnership with patients to ensure they use
their medicines effectively.
As determined by the PCN, support medication reviews and medicines
reconciliation for new care home patients and synchronising medicines for
patient transfers between care settings, linking with local community
pharmacies.
Support the Clinical Pharmacist in Structure Medication Reviews
(SMR) i.e. organise necessary monitoring tests prior to SMR.
Provide expertise to address both the public health and social
care needs of patients, including lifestyle advice, service information, and
help in tackling local health inequalities.
Manage shared care protocols and liaise with Clinical Pharmacists
for more complex patients.
Support initiatives for antimicrobial stewardship to reduce
inappropriate antibiotic prescribing locally.
Technical
and Administrative
Support the
PCN multi-disciplinary team to ensure efficient medicines optimisation
processes are being followed.
Support
medications reconciliation for patients when they are discharged from hospital.
Implement efficient ordering and return processes and reducing
medication wastage.
Provide
training and support on the legal, safe and secure handling of medicines,
including the implementation of the Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) and online
ordering.
Develop relationships with other pharmacy professionals and
members of the multidisciplinary team to support integration across health and
social care including primary care, community pharmacy, secondary care and
mental health.
Support practice reception teams in streaming general prescription
requests, so as to allow GPs and clinical pharmacists to review the more
clinically complex requests.
Support the implementation of national prescribing policies and
guidance within GP practices, care homes and other primary care settings.
Support the PCN to deliver on QIPP agenda, QOF and locally
commissioned enhanced services.
Support the PCN in reviewing and developing practice policies for
CQC requirements.
General
The post-holder will:
- Be committed to a culture that promotes equality and values diversity,
actively promote Equality and Diversity issues relevant to the post and comply
with relevant ABC policies.
- Ensure the principles of openness, transparency and candour are observed
and upheld in practices.
- Acquire through training provided by ABC CIC, the appropriate level of
safeguarding knowledge, skills and practice required and comply with relevant
ABC safeguarding policies.
- Ensure that any infection prevention and control issues are reported to
the line manager in accordance with Infection Prevention and Control guidelines
Equality and diversity
The post-holder will support the equality, diversity and rights of
patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of all patients,
carers and colleagues
- Behaving in a manner which is non-judgmental and respectful of peoples
circumstances, feelings, priorities and rights
Personal/Professional development:
The post-holder will participate in any training programme implemented by
the Practices/GP Federation as part of this employment, with such training to
include:
- Participation in an annual individual performance review, including
taking responsibility for maintaining a record of own personal and/or
professional development
- Taking responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practices and
will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either
directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team
activities and making suggestions on ways to improve and enhance the teams
performance
- Work effectively with individuals in other agencies to meet patients
needs
- Effectively manage own time, workload and resources
Study
Leave/Training
Pharmacy Technicians employed through the Additional
Roles Reimbursement Scheme are required to be enrolled in, undertaking or
qualified from, an approved training pathway.
For example, the Primary Care Pharmacy Educational
Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) or courses
approved by the Association of Pharmacy Technicians UK (APTUK) as meeting the
requirements of the UK-wide APTUK/PCPA National Competency Framework for
Primary Care Pharmacy Technicians
There are
opportunities for a study leave allowance.
Please see full job description for further information.
Job description
Job responsibilities
Primary Duties and Areas of
Responsibility
Clinical
Undertake patient facing and patient supporting roles to ensure
effective medicines use, through shared decision-making conversations with
patients.
Carry out medicines optimisation tasks including effective
medicine administration (e.g. checking inhaler technique), supporting
medication reviews and medicines reconciliation. Where required, utilise
consultation skills to work in partnership with patients to ensure they use
their medicines effectively.
As determined by the PCN, support medication reviews and medicines
reconciliation for new care home patients and synchronising medicines for
patient transfers between care settings, linking with local community
pharmacies.
Support the Clinical Pharmacist in Structure Medication Reviews
(SMR) i.e. organise necessary monitoring tests prior to SMR.
Provide expertise to address both the public health and social
care needs of patients, including lifestyle advice, service information, and
help in tackling local health inequalities.
Manage shared care protocols and liaise with Clinical Pharmacists
for more complex patients.
Support initiatives for antimicrobial stewardship to reduce
inappropriate antibiotic prescribing locally.
Technical
and Administrative
Support the
PCN multi-disciplinary team to ensure efficient medicines optimisation
processes are being followed.
Support
medications reconciliation for patients when they are discharged from hospital.
Implement efficient ordering and return processes and reducing
medication wastage.
Provide
training and support on the legal, safe and secure handling of medicines,
including the implementation of the Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) and online
ordering.
Develop relationships with other pharmacy professionals and
members of the multidisciplinary team to support integration across health and
social care including primary care, community pharmacy, secondary care and
mental health.
Support practice reception teams in streaming general prescription
requests, so as to allow GPs and clinical pharmacists to review the more
clinically complex requests.
Support the implementation of national prescribing policies and
guidance within GP practices, care homes and other primary care settings.
Support the PCN to deliver on QIPP agenda, QOF and locally
commissioned enhanced services.
Support the PCN in reviewing and developing practice policies for
CQC requirements.
General
The post-holder will:
- Be committed to a culture that promotes equality and values diversity,
actively promote Equality and Diversity issues relevant to the post and comply
with relevant ABC policies.
- Ensure the principles of openness, transparency and candour are observed
and upheld in practices.
- Acquire through training provided by ABC CIC, the appropriate level of
safeguarding knowledge, skills and practice required and comply with relevant
ABC safeguarding policies.
- Ensure that any infection prevention and control issues are reported to
the line manager in accordance with Infection Prevention and Control guidelines
Equality and diversity
The post-holder will support the equality, diversity and rights of
patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of all patients,
carers and colleagues
- Behaving in a manner which is non-judgmental and respectful of peoples
circumstances, feelings, priorities and rights
Personal/Professional development:
The post-holder will participate in any training programme implemented by
the Practices/GP Federation as part of this employment, with such training to
include:
- Participation in an annual individual performance review, including
taking responsibility for maintaining a record of own personal and/or
professional development
- Taking responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practices and
will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either
directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team
activities and making suggestions on ways to improve and enhance the teams
performance
- Work effectively with individuals in other agencies to meet patients
needs
- Effectively manage own time, workload and resources
Study
Leave/Training
Pharmacy Technicians employed through the Additional
Roles Reimbursement Scheme are required to be enrolled in, undertaking or
qualified from, an approved training pathway.
For example, the Primary Care Pharmacy Educational
Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) or courses
approved by the Association of Pharmacy Technicians UK (APTUK) as meeting the
requirements of the UK-wide APTUK/PCPA National Competency Framework for
Primary Care Pharmacy Technicians
There are
opportunities for a study leave allowance.
Please see full job description for further information.
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy
Desirable
- Evidence of continued professional development (CPD)
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law, ethics and current legislation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
Skills and Competencies
Essential
- Computer literate with an ability to use Microsoft office packages
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Desirable
- Computer literate with an ability to use the required GP clinical systems
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Behaviours and Values
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required
- Independently mobile to be able to work across sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy
Desirable
- Evidence of continued professional development (CPD)
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law, ethics and current legislation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
Skills and Competencies
Essential
- Computer literate with an ability to use Microsoft office packages
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Desirable
- Computer literate with an ability to use the required GP clinical systems
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Behaviours and Values
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required
- Independently mobile to be able to work across sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
