Job summary
The successful candidate will join a small team, working closely
with the Associate Director of Transformation, Head of Practice Support and two
other PCN Development Managers that support Mid Sussex, Horsham and Surrey PCNs.
The role involves close collaborative working with other ABC teams including;
the People Team, Finance, Learning and Development, Communications, Clinical
Services and the Refugee and Asylum Seeker Service.
Main duties of the job
The post holder will work with three Primary Care Networks
(PCNs) in Crawley, guiding and supporting each PCN board in strategically developing
and expanding their network to better serve their patient populations. You will
be integral to developing the capacity of individuals, teams and services
within PCNs, whilst holding line management responsibility for Additional Roles
Staff, both clinical and non-clinical, deployed across the PCNs.
The post holder will build strong working relationships with the Sussex Integrated Care Board, Community
Trust, Local Authorities and various Voluntary, Community, and Social
Enterprises (VSCEs). They will represent
the PCNs and ABC at multiple external partner meetings, serving as a local
advocate for Primary Care.
About us
Alliance
for Better Care CIC is a GP Federation that unites 47 NHS GP practices across
12 Primary Care Networks in Sussex and Surrey. We support our Primary Care
colleagues as well as their patients, to transform how healthcare is managed
within the community.
As a membership organisation, our focus is to work in partnership with our
members and help them to improve the provision of General Practices in the
local area.
We work with and listen to our GP Practices, PCNs, Hospitals, Community
Organisations and the Third Sector. These vital partnerships ensure that,
together, we deliver a truly integrated approach that offers the support and
expertise needed to effectively serve our communities.
More about our organisation: www.allianceforbettercare.org
Job description
Job responsibilities
Recruitment,
management and support of Additional Roles
Working with close support from the People Team and the Learning
and Development Coordinator, the post holder will:
- Act as ABC
point of contact for a team of over 30 clinicians and other care professionals,
ensuring they receive the necessary support to thrive in their roles.
- Identify training needs, set objectives, conduct appraisals
and hold regular one-on-one meetings.
- Facilitate and lead the interviews, onboarding and
induction process for new staff members, ensuring their smooth integration into
the PCN and ABC.
- Have a
good working knowledge of ABCs Policies and Procedures for managing concerns
and issues relating to employee performance and conduct. The post holder will lead
on processes including sickness reviews, investigations, disciplinaries and
performance improvement plans.
Progress PCN development strategy
- Guide and support three PCN boards in
Crawley in strategically developing and expanding their networks to better
serve patient populations.
- Help PCNs identify workforce gaps and lead in
developing or recruiting staff to meet these needs.
- Collaborate closely with the Clinical Directors and
Practice Manager of each PCN to design and implement targeted healthcare
initiatives.
- Write bids or proposals to achieve these
initiatives.
- Attend monthly PCN board meetings, weekly Practice
Manager meetings and a monthly in person Crawley Practice Manager meeting.
- Work closely with ABC Finance team to develop and
maintain a good understanding of the PCNs financial position.
Ensuring
delivery of the PCN DES
- Build a working knowledge of relevant NHS contracts and
initiatives and understand the impact or opportunities for our GP practices and
their patient population.
- Support PCNs by providing straightforward and simple processes to
follow to show DES compliance and achieve financially incentivised targets.
- Share learning and best practice between PCNs in achieving full
delivery.
- Offer direct support to the PCN Clinical Directors so that their
role, as outlined in the Network Contract DES, can be fulfilled.
Build key working relationships and drive the
development of Integrated Community Teams
- Work closely with Crawleys Neighbourhood Lead in the development of Integrated
Community Teams.
- Represent
the PCNs and ABC at internal and external partner meetings including
neighbourhood workshops and the Local Community Network.
- To operate effectively, the post holder will need to establish
excellent working relationships with:
- GPs (Partners and salaried) across the PCN
- PCN Practice Managers and Deputies
- PCN employed Additional Roles staff
- ABC wider team e.g. Clinical Services, People Team etc.
- Sussex Integrated Care Board
- Community Care: e.g. SCFT AND SPFT
- Third Sector: e.g. Age UK, Crawley Community Action
- Local authorities e.g. District Council
Job description
Job responsibilities
Recruitment,
management and support of Additional Roles
Working with close support from the People Team and the Learning
and Development Coordinator, the post holder will:
- Act as ABC
point of contact for a team of over 30 clinicians and other care professionals,
ensuring they receive the necessary support to thrive in their roles.
- Identify training needs, set objectives, conduct appraisals
and hold regular one-on-one meetings.
- Facilitate and lead the interviews, onboarding and
induction process for new staff members, ensuring their smooth integration into
the PCN and ABC.
- Have a
good working knowledge of ABCs Policies and Procedures for managing concerns
and issues relating to employee performance and conduct. The post holder will lead
on processes including sickness reviews, investigations, disciplinaries and
performance improvement plans.
Progress PCN development strategy
- Guide and support three PCN boards in
Crawley in strategically developing and expanding their networks to better
serve patient populations.
- Help PCNs identify workforce gaps and lead in
developing or recruiting staff to meet these needs.
- Collaborate closely with the Clinical Directors and
Practice Manager of each PCN to design and implement targeted healthcare
initiatives.
- Write bids or proposals to achieve these
initiatives.
- Attend monthly PCN board meetings, weekly Practice
Manager meetings and a monthly in person Crawley Practice Manager meeting.
- Work closely with ABC Finance team to develop and
maintain a good understanding of the PCNs financial position.
Ensuring
delivery of the PCN DES
- Build a working knowledge of relevant NHS contracts and
initiatives and understand the impact or opportunities for our GP practices and
their patient population.
- Support PCNs by providing straightforward and simple processes to
follow to show DES compliance and achieve financially incentivised targets.
- Share learning and best practice between PCNs in achieving full
delivery.
- Offer direct support to the PCN Clinical Directors so that their
role, as outlined in the Network Contract DES, can be fulfilled.
Build key working relationships and drive the
development of Integrated Community Teams
- Work closely with Crawleys Neighbourhood Lead in the development of Integrated
Community Teams.
- Represent
the PCNs and ABC at internal and external partner meetings including
neighbourhood workshops and the Local Community Network.
- To operate effectively, the post holder will need to establish
excellent working relationships with:
- GPs (Partners and salaried) across the PCN
- PCN Practice Managers and Deputies
- PCN employed Additional Roles staff
- ABC wider team e.g. Clinical Services, People Team etc.
- Sussex Integrated Care Board
- Community Care: e.g. SCFT AND SPFT
- Third Sector: e.g. Age UK, Crawley Community Action
- Local authorities e.g. District Council
Person Specification
Qualifications
Essential
- Degree level education or equivalent
Desirable
- Project Management training or qualification
Experience
Essential
- Minimum 1 year of working in or aligned to primary care network development
- Minimum 3 years of working in the NHS or aligned service
- Experience of working with range of professionals including senior clinicians
Desirable
- Project Management training or qualification
Skills and Abilities
Essential
- Understanding of the contractual and policy requirements for Primary Care Networks
- Understanding of stages of project management and effective methods of tracking a project
- Working knowledge of Microsoft packages and clinical systems and application in local NHS
- Knowledge of service development to improve quality and efficiency
- Excellent written and verbal communication skills
- Demonstrable leadership and collaborative working qualities
- Ability to work flexibly, use initiative, prioritise workload and delegate
- Sound financial acumen and business management skills
- Ability to establish excellent working relationships
-
- Change management skills and ability to cope with stress and ambiguity
Desirable
- Knowledge of Primary Care IT systems
- Understanding of whole system approach to care
- Understanding of primary care contracting and payment methods
- Line management experience
Behaviours and Values
Essential
- Pro-active self-starter able to set and deliver own objectives
- Commitment to reducing health inequalities and proactively working to reach people from all communities
Person Specification
Qualifications
Essential
- Degree level education or equivalent
Desirable
- Project Management training or qualification
Experience
Essential
- Minimum 1 year of working in or aligned to primary care network development
- Minimum 3 years of working in the NHS or aligned service
- Experience of working with range of professionals including senior clinicians
Desirable
- Project Management training or qualification
Skills and Abilities
Essential
- Understanding of the contractual and policy requirements for Primary Care Networks
- Understanding of stages of project management and effective methods of tracking a project
- Working knowledge of Microsoft packages and clinical systems and application in local NHS
- Knowledge of service development to improve quality and efficiency
- Excellent written and verbal communication skills
- Demonstrable leadership and collaborative working qualities
- Ability to work flexibly, use initiative, prioritise workload and delegate
- Sound financial acumen and business management skills
- Ability to establish excellent working relationships
-
- Change management skills and ability to cope with stress and ambiguity
Desirable
- Knowledge of Primary Care IT systems
- Understanding of whole system approach to care
- Understanding of primary care contracting and payment methods
- Line management experience
Behaviours and Values
Essential
- Pro-active self-starter able to set and deliver own objectives
- Commitment to reducing health inequalities and proactively working to reach people from all communities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
