Job summary
The post holder will work with an established Clinical Pharmacist team across the PCN and will be assigned a lead clinical and operational contact. This post is part of the Additional Roles Reimbursement Scheme for Primary Care Networks funded by NHS England and includes funded access to the Primary Care Pharmacy Education pathway pilot for pharmacy technicians.
The ambition is to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
The post holder is a Pharmacy technician, who acts within their professional boundaries, supporting pharmacists in general practice to ensure effective and efficient use of medicines. In this role they will be supervised by a pharmacist who will develop, manage and mentor them.
The Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories.
Please note that if we receive a high volume of applications, the advert may close early.
Main duties of the job
The post holder will work as part of a multi-disciplinary
team and this role involves provision of technical support for the pharmacy
service to ensure professional operational standards and excellence in
pharmaceutical care and safety are maintained.
The role will support the practices within Burgess Hill
Villages PCN to ensure the delivery of safe, effective and efficient systems
for medicines related clinical correspondence; repeat prescribing, medicines
optimisation, reducing medicines waste and maximising patient outcomes.
The post holder will support training and development of
administrators to support safe, effective and efficient processes involving
medicines with a particular focus on repeat prescribing processes and will also
provide support to general practice staff and patients regarding prescription
and medication queries. They will also help to develop and improve repeat
prescribing & medicines reconciliation processes and systems for safer
prescribing.
The post holder will ensure that the service is integrated
with community and hospital pharmacy to improve patient outcomes. The pharmacy
technicians will work closely with the ICB Medicines Optimisation teams,
community pharmacists and hospital pharmacy teams to support an integrated
approach to prescribing and medicines optimisation which works towards shared
goals.
About us
Alliance
for Better Care CIC is a GP Federation that unites 47 NHS GP practices across
12 Primary Care Networks in Sussex and Surrey. We support our Primary Care
colleagues as well as their patients, to transform how healthcare is managed
within the community.
As a membership organisation, our focus is to work in partnership with our
members and help them to improve the provision of General Practices in the
local area.
We work with - and listen to - our GP Practices, PCNs, Hospitals, Community
Organisations and the Third Sector. These vital partnerships ensure that,
together, we deliver a truly integrated approach that offers the support and
expertise needed to effectively serve our communities.
Burgess Hill and Villages PCN is an NHS collaboration between four GP practices working together to provide enhanced access services. Our surgery teams work closely, sharing expertise and
resources to develop new services. Our vision is to continue to improve the
quality of care that we provide in alignment with the needs of our patient
population.
Our PCN builds on the existing primary care
services and enables a greater provision of proactive, personalised and more
integrated health and social care. We are supported by practitioners in
additional roles who allow us to create bespoke multi-disciplinary teams based
on the needs of our local population. By
working together with local community services, this allows us to make support
available to people where it is most needed.
Job description
Job responsibilities
Primary duties
and areas of responsibility
Clinical
- Undertake
patient facing and patient supporting roles to ensure effective medicines use,
through shared decision-making conversations with patients.
- Carry
out medicines optimisation tasks including effective medicine administration
(e.g. checking inhaler technique), supporting medication reviews and medicines
reconciliation. Where required, utilise consultation skills to work in
partnership with patients to ensure they use their medicines effectively.
- As
determined by the PCN, support medication reviews and medicines reconciliation
for new care home patients and synchronising medicines for patient transfers
between care settings, linking with local community pharmacies.
- Support
the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise
necessary monitoring tests prior to SMR.
- Provide
expertise to address both the public health and social care needs of patients,
including lifestyle advice, service information, and help in tackling local
health inequalities.
- Manage
shared care protocols and liaise with Clinical Pharmacists for more complex
patients.
- Support
initiatives for antimicrobial stewardship to reduce inappropriate antibiotic
prescribing locally.
Technical and Administrative
- Support
the PCN multi-disciplinary team to ensure efficient medicines optimisation
processes are being followed.
- Support
medications reconciliation for patients when they are discharged from hospital.
- Implement efficient ordering and return processes and reducing
medication wastage.
- Provide training and support on the legal, safe and secure handling of
medicines, including the implementation of the Electronic Prescription Service
(EPS).
- Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
- Develop relationships with other pharmacy professionals and members of
the multidisciplinary team to support integration across health and social care
including primary care, community pharmacy, secondary care and mental health.
- Support practice reception teams in streaming general prescription
requests, so as to allow GPs and clinical pharmacists to review the more
clinically complex requests.
- Support the implementation of national prescribing policies and guidance
within GP practices, care homes and other primary care settings.
- Support the PCN to deliver on QIPP agenda, QOF and locally commissioned
enhanced services.
- Support the PCN in reviewing and developing practice policies for CQC
requirements.
General
The postholder will:
- Be committed to a culture that promotes equality and values diversity,
actively promote Equality and Diversity issues relevant to the post and comply
with relevant ABC policies.
- Ensure the principles of openness, transparency and candour are observed
and upheld in practices.
- Acquire through training provided by ABC CIC, the appropriate level of
safeguarding knowledge, skills and practice required and comply with relevant
ABC safeguarding policies.
- Ensure that any infection prevention and control issues are reported to
the line manager in accordance with Infection Prevention and Control guidelines
Equality and Diversity
The post-holder will support the
equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of all patients,
carers and colleagues
- Behaving in a manner which is non-judgmental and respectful of peoples
circumstances, feelings, priorities and rights.
Personal/Professional
Development:
The post-holder will participate
in any training programme implemented by the Practices/GP Federation as part of
this employment, with such training to include:
- Participation in an annual individual performance review, including
taking responsibility for maintaining a record of own personal and/or
professional development
- Taking responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to
maintain quality within the practices and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either
directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and
team activities and making suggestions on ways to improve and enhance the
teams performance
- Work effectively with individuals in other agencies to meet patients
needs
- Effectively manage own time, workload and resources
Study Leave/Training
There are opportunities for a study leave allowance.
Supervision
Regular supervisions on a one-to-one basis including an
annual formal appraisal are held with a line manager. If you are in a
patient-facing role, you will also receive regular Clinical Supervisions with a
Clinical Supervisor.
Benefits
- Generous annual leave allowance
- Access to NHS pension
- Bespoke training programme
- Cycle to Work Scheme
- Employee Assistance Programme
- Enhanced maternity pay
- NHS discounts
- Leadership Development Programme
- Salary sacrifice schemes technology and electric
vehicle
- Opportunities for secondments
Induction Programme
You will receive an in depth induction programme and will be
invited to an induction call within your first week to give you relevant
information about the organisation and your job role.
For further information, please see full job description.
Job description
Job responsibilities
Primary duties
and areas of responsibility
Clinical
- Undertake
patient facing and patient supporting roles to ensure effective medicines use,
through shared decision-making conversations with patients.
- Carry
out medicines optimisation tasks including effective medicine administration
(e.g. checking inhaler technique), supporting medication reviews and medicines
reconciliation. Where required, utilise consultation skills to work in
partnership with patients to ensure they use their medicines effectively.
- As
determined by the PCN, support medication reviews and medicines reconciliation
for new care home patients and synchronising medicines for patient transfers
between care settings, linking with local community pharmacies.
- Support
the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise
necessary monitoring tests prior to SMR.
- Provide
expertise to address both the public health and social care needs of patients,
including lifestyle advice, service information, and help in tackling local
health inequalities.
- Manage
shared care protocols and liaise with Clinical Pharmacists for more complex
patients.
- Support
initiatives for antimicrobial stewardship to reduce inappropriate antibiotic
prescribing locally.
Technical and Administrative
- Support
the PCN multi-disciplinary team to ensure efficient medicines optimisation
processes are being followed.
- Support
medications reconciliation for patients when they are discharged from hospital.
- Implement efficient ordering and return processes and reducing
medication wastage.
- Provide training and support on the legal, safe and secure handling of
medicines, including the implementation of the Electronic Prescription Service
(EPS).
- Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
- Develop relationships with other pharmacy professionals and members of
the multidisciplinary team to support integration across health and social care
including primary care, community pharmacy, secondary care and mental health.
- Support practice reception teams in streaming general prescription
requests, so as to allow GPs and clinical pharmacists to review the more
clinically complex requests.
- Support the implementation of national prescribing policies and guidance
within GP practices, care homes and other primary care settings.
- Support the PCN to deliver on QIPP agenda, QOF and locally commissioned
enhanced services.
- Support the PCN in reviewing and developing practice policies for CQC
requirements.
General
The postholder will:
- Be committed to a culture that promotes equality and values diversity,
actively promote Equality and Diversity issues relevant to the post and comply
with relevant ABC policies.
- Ensure the principles of openness, transparency and candour are observed
and upheld in practices.
- Acquire through training provided by ABC CIC, the appropriate level of
safeguarding knowledge, skills and practice required and comply with relevant
ABC safeguarding policies.
- Ensure that any infection prevention and control issues are reported to
the line manager in accordance with Infection Prevention and Control guidelines
Equality and Diversity
The post-holder will support the
equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of all patients,
carers and colleagues
- Behaving in a manner which is non-judgmental and respectful of peoples
circumstances, feelings, priorities and rights.
Personal/Professional
Development:
The post-holder will participate
in any training programme implemented by the Practices/GP Federation as part of
this employment, with such training to include:
- Participation in an annual individual performance review, including
taking responsibility for maintaining a record of own personal and/or
professional development
- Taking responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to
maintain quality within the practices and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either
directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and
team activities and making suggestions on ways to improve and enhance the
teams performance
- Work effectively with individuals in other agencies to meet patients
needs
- Effectively manage own time, workload and resources
Study Leave/Training
There are opportunities for a study leave allowance.
Supervision
Regular supervisions on a one-to-one basis including an
annual formal appraisal are held with a line manager. If you are in a
patient-facing role, you will also receive regular Clinical Supervisions with a
Clinical Supervisor.
Benefits
- Generous annual leave allowance
- Access to NHS pension
- Bespoke training programme
- Cycle to Work Scheme
- Employee Assistance Programme
- Enhanced maternity pay
- NHS discounts
- Leadership Development Programme
- Salary sacrifice schemes technology and electric
vehicle
- Opportunities for secondments
Induction Programme
You will receive an in depth induction programme and will be
invited to an induction call within your first week to give you relevant
information about the organisation and your job role.
For further information, please see full job description.
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy
Desirable
- Evidence of continued professional development (CPD)
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law, ethics and current legislation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Skills and Competencies
Essential
- Computer literate with an ability to use Microsoft office packages.
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Desirable
- Ability to use the required GP clinical systems
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy
Desirable
- Evidence of continued professional development (CPD)
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law, ethics and current legislation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Skills and Competencies
Essential
- Computer literate with an ability to use Microsoft office packages.
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Desirable
- Ability to use the required GP clinical systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).