Job summary
Care Collaborative
PCN has an exciting opportunity to expand their Primary Care Workforce by employing
a CYPSP (Children and Young People Social Prescriber) and implementing a CYPSP
service for our patients. We would like to build on our existing PCN team as we
continue to recognise the value the additional roles bring to our practices and
patients. Our aim is to provide exemplary patient care; find innovative
solutions in general practice to deliver the best care we can for our patients
Within Care Collaborative PCN, there is an
identified need for a Social Prescribing Link Worker, to work with Children and
Young People, to support their health and wellbeing and helping them to
navigate through the different support networks available to them. This
includes linking them in with Sexual Health Services, Drug and Alcohol support
and Mental Health support as required.
Our Primary Care
Network (PCN) comprises of 3 practices, covering Redhill, Reigate and Merstham.
The Practices have a combined population of 49,000 patients. There is a wide
socio-economic and demographic served within this area which will provide an
interesting and varied case mix. You will be joining an enthusiastic team of
clinicians and administrators. The role will contribute to improving the
quality of care of our patients across the network of practices.
Main duties of the job
This is an exciting
additional role to the Primary Care team, and as such, the successful post
holder will have the opportunity to be involved in the growth of the service,
as well as having the responsibility for collecting user feedback and adapting
the role to suit the needs of the users in line with the Thrive model.
The role
is primarily to work with children and young people aged up to 19 years (up to
24 years old for users with Learning Disabilities) but may also involve work
with their parents/carers. You will work closely with the Mindworks Surrey
service to provide a range of services for children, young people and their
families and deliver the appropriate level of support at the right time. Social
prescribing empowers people to take control of their health and wellbeing
through referral to a non-medical link worker who gives time, focuses on what
matters to me and takes a holistic approach, connecting people to community
groups and statutory services for practical and emotional support. Link workers
support existing groups to be accessible and sustainable and help people to
start new community groups, working collaboratively with all local partners. Social
prescribing can help to strengthen personal and community resilience and
reduces health inequalities. It addresses the wider determinants of health,
such as debt, poor housing, and physical inactivity, by increasing peoples
active involvement with their local communities.
About us
Alliance for Better Care CIC is a pro-active, forward-thinking GP federation that unites 47 GP practices across 12 Primary Care Networks in Surrey and Sussex. We support our primary care colleagues to transform how healthcare is managed within the community.
Our strength lies not just in our ability to connect all areas of primary care, but also in the way we support and strengthen the role primary care plays in the rest of the system. We are the glue that helps bind them together.
We work with and listen to our GP practices, PCNs, hospitals, community organisations and the third sector. These vital partnerships ensure that, together, we deliver a truly integrated approach that offers the support and expertise needed to effectively serve our communities. As a membership organisation, we have the ability to share our expertise at scale, and were happy to do so.
Job description
Job responsibilities
Provide
personalised support to children and young people aged up to 19 years (up to 24 years old for users
with Learning Disabilities) to enable them
to take control of their wellbeing, live independently and improve their health
outcomes
Accept
referrals from a wide range of agencies including GP practices within primary
care networks
Signpost
young people and their families to appropriate community-based services after
they have been assessed by a Care Collaborative PCN GP
- Meet
young people on a one-to-one basis and give them time to tell their stories and
focus on what matters to me. Build trust with the person, providing
non-judgemental support, respecting diversity and lifestyle choices. Work from
a strength-based approach focusing on a person's assets
- Offer
between 1 and 6 sessions for up to an hour, face-to-face or virtual and offer
follow up where needed
- Co-produce
a personalised support plan to improve health and wellbeing, introducing,
connecting and supporting young people to community groups and statutory
services
- Help
young people identify the wider issues that impact on their health and
wellbeing, such as debt, poor housing, being unemployed, loneliness and caring
responsibilities
- Form
links with local Schools and other community enterprises
- Work
closely with Mindworks Alliance Partners such as YMCA and the school-based
mental health support teams, as well as the Childrens community health
provider, in order to ease cross referral processes and provide the post holder
with peer support
- Provide
earlier intervention whilst waiting, or avoiding the need to wait for triage
through the Mindworks Access and Advice line
- Have a
good understanding of and utilise the THRIVE delivery model in sessions,
which conceptualises the mental health and wellbeing needs of children, young
people and families in terms of five different needs-based groupings: getting
advice, getting help, getting more help, getting risk support, and thriving
- Work
closely and communicate with other agency partners such as schools, Community
Development Workers, Local Area Coordinators, Targeted Youth Service and Family
Support Teams when necessary to ensure the local system is working in a
joined-up way to provide the young person(s) with holistic care
- Where
necessary, physically introduce people to community groups, activities, and
statutory services, ensuring they are comfortable. Follow up to ensure they are
happy, able to engage, included and receiving good support
- To
offer preventative interventions such as the Family Wellbeing Health Coaching
Service and to work alongside other services with a view to creating activities
and groups for those who have been referred
- Work
sensitively with young people to capture key information, enabling tracking of
the impact of social prescribing on their health and wellbeing
- Encourage
young people to provide feedback and to share their stories about the impact of
social prescribing on their lives
- Manage
and prioritise your own caseload, in accordance with the needs, priorities and
support required by individuals on the caseload
- Work
closely with the safeguarding lead to ensure any issues and concerns are
escalated and dealt with quickly and effectively
- Refer
young people back to other health professionals/agencies, when their needs are
beyond the scope of the link worker role e.g., when there is a mental health
need requiring a qualified practitioner
- Build
relationships with key staff in GP practices within the local Primary Care
Network (PCN), attending relevant meetings, becoming part of the wider network
team, giving information and feedback on social prescribing
- Organise
and help support weekly MDTs (multi-disciplinary
team) including Lead GP, Mental Health & Wellbeing Coach and CYPSP
- Participate
in monthly supervision with child and adolescent psychotherapist
- Be able
to work flexibly in-hours and out of hours
- Support
the Primary Care Network in reducing inequalities by proactively seeking
engagement from Children and Young People who may require early intervention
and support
- Participate
in regular clinical supervision with a GP
Please see full job description for further information.
Job description
Job responsibilities
Provide
personalised support to children and young people aged up to 19 years (up to 24 years old for users
with Learning Disabilities) to enable them
to take control of their wellbeing, live independently and improve their health
outcomes
Accept
referrals from a wide range of agencies including GP practices within primary
care networks
Signpost
young people and their families to appropriate community-based services after
they have been assessed by a Care Collaborative PCN GP
- Meet
young people on a one-to-one basis and give them time to tell their stories and
focus on what matters to me. Build trust with the person, providing
non-judgemental support, respecting diversity and lifestyle choices. Work from
a strength-based approach focusing on a person's assets
- Offer
between 1 and 6 sessions for up to an hour, face-to-face or virtual and offer
follow up where needed
- Co-produce
a personalised support plan to improve health and wellbeing, introducing,
connecting and supporting young people to community groups and statutory
services
- Help
young people identify the wider issues that impact on their health and
wellbeing, such as debt, poor housing, being unemployed, loneliness and caring
responsibilities
- Form
links with local Schools and other community enterprises
- Work
closely with Mindworks Alliance Partners such as YMCA and the school-based
mental health support teams, as well as the Childrens community health
provider, in order to ease cross referral processes and provide the post holder
with peer support
- Provide
earlier intervention whilst waiting, or avoiding the need to wait for triage
through the Mindworks Access and Advice line
- Have a
good understanding of and utilise the THRIVE delivery model in sessions,
which conceptualises the mental health and wellbeing needs of children, young
people and families in terms of five different needs-based groupings: getting
advice, getting help, getting more help, getting risk support, and thriving
- Work
closely and communicate with other agency partners such as schools, Community
Development Workers, Local Area Coordinators, Targeted Youth Service and Family
Support Teams when necessary to ensure the local system is working in a
joined-up way to provide the young person(s) with holistic care
- Where
necessary, physically introduce people to community groups, activities, and
statutory services, ensuring they are comfortable. Follow up to ensure they are
happy, able to engage, included and receiving good support
- To
offer preventative interventions such as the Family Wellbeing Health Coaching
Service and to work alongside other services with a view to creating activities
and groups for those who have been referred
- Work
sensitively with young people to capture key information, enabling tracking of
the impact of social prescribing on their health and wellbeing
- Encourage
young people to provide feedback and to share their stories about the impact of
social prescribing on their lives
- Manage
and prioritise your own caseload, in accordance with the needs, priorities and
support required by individuals on the caseload
- Work
closely with the safeguarding lead to ensure any issues and concerns are
escalated and dealt with quickly and effectively
- Refer
young people back to other health professionals/agencies, when their needs are
beyond the scope of the link worker role e.g., when there is a mental health
need requiring a qualified practitioner
- Build
relationships with key staff in GP practices within the local Primary Care
Network (PCN), attending relevant meetings, becoming part of the wider network
team, giving information and feedback on social prescribing
- Organise
and help support weekly MDTs (multi-disciplinary
team) including Lead GP, Mental Health & Wellbeing Coach and CYPSP
- Participate
in monthly supervision with child and adolescent psychotherapist
- Be able
to work flexibly in-hours and out of hours
- Support
the Primary Care Network in reducing inequalities by proactively seeking
engagement from Children and Young People who may require early intervention
and support
- Participate
in regular clinical supervision with a GP
Please see full job description for further information.
Person Specification
Qualifications
Essential
- NVQ Level 3 Health and Social Care, or equivalent qualifications, or working towards
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing, or equivalent experience
Experience
Essential
- Experience of working with a range of professionals including senior clinicians
- Experience of working with children and young people or directly in a community development context, childrens health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of working with the VCSE (Voluntary, Community and Social Enterprise) sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
Desirable
- Experience of working within a primary care setting
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of data collection and providing monitoring information to assess the impact of services
Personal Qualities & Attributes
Essential
- Ability to listen, empathise with people and provide person-centred support to children and young people
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with children and young people
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset-based approach, building on existing community and personal assets
- Able to provide leadership and to finish work tasks
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Understanding of the needs of small volunteer-led community groups and ability to support their development
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Other requirements
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
- Champion of equality and valuing diversity
- Operates at all times in line with Confidentiality and Data Protection Act
Skills & Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Knowledge of motivational coaching and interview skills
Desirable
- Knowledge of the personalised care approach
- Knowledge of VCSE and community services in the locality
Person Specification
Qualifications
Essential
- NVQ Level 3 Health and Social Care, or equivalent qualifications, or working towards
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing, or equivalent experience
Experience
Essential
- Experience of working with a range of professionals including senior clinicians
- Experience of working with children and young people or directly in a community development context, childrens health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of working with the VCSE (Voluntary, Community and Social Enterprise) sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
Desirable
- Experience of working within a primary care setting
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of data collection and providing monitoring information to assess the impact of services
Personal Qualities & Attributes
Essential
- Ability to listen, empathise with people and provide person-centred support to children and young people
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with children and young people
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset-based approach, building on existing community and personal assets
- Able to provide leadership and to finish work tasks
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Understanding of the needs of small volunteer-led community groups and ability to support their development
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Other requirements
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
- Champion of equality and valuing diversity
- Operates at all times in line with Confidentiality and Data Protection Act
Skills & Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Knowledge of motivational coaching and interview skills
Desirable
- Knowledge of the personalised care approach
- Knowledge of VCSE and community services in the locality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
