Paramedic First Contact Practitioner - Haywards Heath Central PCN

Alliance for Better Care CIC

Information:

This job is now closed

Job summary

This is an exciting opportunity for the successful candidate to join the Haywards Heath Central Primary Care Network (PCN) team in supporting a wide range of patients of all ages. This post is part of the Additional Roles Reimbursement Scheme for Primary Care Networks funded by NHS England.

Whilst General Practice has some challenging times ahead, this role provides an exciting and innovative opportunity for someone who wants to make a real difference in the communities they serve. You will work autonomously supporting patients across the PCN, providing enhanced clinical assessment and treatment skills to provide first point of contact for patients presenting with undifferentiated, undiagnosed problems.

Main duties of the job

You will work closely with clinicians from all of the Practices across Haywards Heath Central PCN and will play a vital role in increasing capacity for all appointments including home visits.

The successful candidate will be provided with excellent support, the opportunity for development in the role, and will be clinically supervised by a General Practitioner.

About us

About Alliance for Better Care CIC Alliance for Better Care CIC is a GP Federation that unites 47 NHS GP practices across 12 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues as well as their patients, to transform how healthcare is managed within the community. As a membership organisation, our focus is to work in partnership with our members and help them to improve the provision of General Practices in the local area. We work with and listen to our GP Practices, PCNs, Hospitals, Community Organisations and the Third Sector. These vital partnerships ensure that, together, we deliver a truly integrated approach that offers the support and expertise needed to effectively serve our communities.

About Haywards Central PCN

Haywards Heath Central PCN is made up of the following practices:

Newtons Practice

Dolphins Practice

Date posted

04 August 2023

Pay scheme

Other

Salary

£41,351.78 to £47,500.19 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0141-23-0107

Job locations

Dolphins Surgery

Butlers Green Road

Haywards Heath

West Sussex

RH164BN


Job description

Job responsibilities

Primary duties and areas of responsibility

Clinical Responsibilities

  • To provide assessment, diagnosis and treatment at first point of contact by attending to patients according to patients needs either in the Practice or patients homes.
  • Work with practice teams to ensure the process for referral of urgent on the day patients is smooth and appropriate patients are referred making full use of the practitioners skills.
  • To accurately triage and prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical and drug history.
  • To evaluate clinical information from examination and history taking and initiate appropriate treatment and/or referral.
  • To undertake and interpret diagnostics and take appropriate action to manage patient care, whilst distinguishing between abnormal and normal findings in order to relate them to a possible diagnosis. To use broad clinical guidelines (NICE etc) relating them to individual cases, providing assistance and feedback to the organisation and others on how these should be interpreted.
  • To signpost appropriately to other services in the identified healthcare pathway.
  • To refer patients to appropriate care settings, within locally agreed healthcare pathways.
  • To advise and support members of the public on healthy lifestyles, health promotion and disease prevention.
  • To maintain accurate and systematic documentation of patient interactions and clinical care provided, including adverse events.

Communication

  • Ensure via use of clinical systems, attendance at meetings and other means that are a core part of the practice MDT supporting patients and work with the wider MDT including staff from SCFT, SPFT, Local Authority and Voluntary Sector organisations
  • Ensure high quality, clear communication with patients and carers including within challenging situations

Professional

  • To proactively support audit of own caseload and that of colleagues to ensure the quality of the service is maintained an continuously improved. To seek out feedback from other members of the MDT and patients to support this.
  • To undertake all necessary training and be familiar with all policies to ensure compliance with expected procedures and ways of working.
  • To ensure practice is within good clinical governance and based on sound up-to- date clinical evidence. Where appropriate, to identify and assess any risks associated with patient care or to oneself and communicate these risks to the appropriate clinical manager.

Job description

Job responsibilities

Primary duties and areas of responsibility

Clinical Responsibilities

  • To provide assessment, diagnosis and treatment at first point of contact by attending to patients according to patients needs either in the Practice or patients homes.
  • Work with practice teams to ensure the process for referral of urgent on the day patients is smooth and appropriate patients are referred making full use of the practitioners skills.
  • To accurately triage and prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical and drug history.
  • To evaluate clinical information from examination and history taking and initiate appropriate treatment and/or referral.
  • To undertake and interpret diagnostics and take appropriate action to manage patient care, whilst distinguishing between abnormal and normal findings in order to relate them to a possible diagnosis. To use broad clinical guidelines (NICE etc) relating them to individual cases, providing assistance and feedback to the organisation and others on how these should be interpreted.
  • To signpost appropriately to other services in the identified healthcare pathway.
  • To refer patients to appropriate care settings, within locally agreed healthcare pathways.
  • To advise and support members of the public on healthy lifestyles, health promotion and disease prevention.
  • To maintain accurate and systematic documentation of patient interactions and clinical care provided, including adverse events.

Communication

  • Ensure via use of clinical systems, attendance at meetings and other means that are a core part of the practice MDT supporting patients and work with the wider MDT including staff from SCFT, SPFT, Local Authority and Voluntary Sector organisations
  • Ensure high quality, clear communication with patients and carers including within challenging situations

Professional

  • To proactively support audit of own caseload and that of colleagues to ensure the quality of the service is maintained an continuously improved. To seek out feedback from other members of the MDT and patients to support this.
  • To undertake all necessary training and be familiar with all policies to ensure compliance with expected procedures and ways of working.
  • To ensure practice is within good clinical governance and based on sound up-to- date clinical evidence. Where appropriate, to identify and assess any risks associated with patient care or to oneself and communicate these risks to the appropriate clinical manager.

Person Specification

Qualifications

Essential

  • Registered Paramedic (HPC)
  • HEE accredited and on FCP National Register
  • Working at masters level or towards masters in their clinical pillar of practice
  • ENP/ECP Minor Injuries and Minor Illness course Level 6
  • ALS/APLS provider
  • Completed mentorship programme
  • Evidence of continued professional development

Desirable

  • Attended X-RAY/IRMER course
  • Teaching and assessing qualification
  • Completed RCN Clinical Leadership Programme or similar

Skills

Essential

  • Good communication skills
  • Basic IT skills in word processing and e-mail
  • Sound organisational skills
  • Able to professionally and appropriately challenge differing opinions as a patient advocate
  • Record keeping skills
  • Able to act as shift leader as required
  • Able to work autonomously, using own clinical judgment to form a diagnosis
  • Skills for managing minor injuries
  • Dispensing skills as per protocols and patient group directives
  • Skills of multi system assessment
  • Able to give appropriate telephone advice
  • Able to give relevant discharge advice
  • Able to record/interpret ECG
  • Able to deal with violence, aggression and extreme situations
  • Able to deal with sensitive issues e.g. sudden death/bereavement, child abuse, domestic violence
  • Able to adjust and respond in rapidly changing environments
  • Able to work in a calm and organised manner in situations of extreme workload
  • Able to act as a role model

Desirable

  • Able to motivate other team members
  • Able to promote a learning environment
  • Leadership skills and experience

Experience

Essential

  • Experience as an autonomous practitioner within a minor injury/illness centre or mobile service
  • Previous experience of non-medical prescribing and using PGDs
  • Experience of ECP/Advanced Practitioner role within Primary or Secondary Care
  • Experience in using IT based patient documentation systems
  • Experience of triage/initial assessment
  • Experience of following referral pathways
  • Evidence of experience or competency in the form of a professional portfolio

Desirable

  • Experience of performing a social assessment
  • Experience as a practitioner in an A&E Department or similar emergency care centre
  • Experience of clinical audit
  • Experience of research projects

Knowledge

Essential

  • Current knowledge of government targets and initiatives and NICE guidelines and their impact on clinical practice
  • Understanding of the NMC/HPC Code of Professional Conduct
  • Knowledge of child protection issues
  • Understanding of clinical governance and it's significance and impact upon practice
  • Knowledge of medical model of documentation
  • Understanding of health education/promotion

Other Requirements

Essential

  • Vaccine and immunity status in accordance with UK Department of Health Guidelines
  • Able to undertake home visits
  • Hold a current driving licence with business insurance
  • Enhanced DBS disclosure
Person Specification

Qualifications

Essential

  • Registered Paramedic (HPC)
  • HEE accredited and on FCP National Register
  • Working at masters level or towards masters in their clinical pillar of practice
  • ENP/ECP Minor Injuries and Minor Illness course Level 6
  • ALS/APLS provider
  • Completed mentorship programme
  • Evidence of continued professional development

Desirable

  • Attended X-RAY/IRMER course
  • Teaching and assessing qualification
  • Completed RCN Clinical Leadership Programme or similar

Skills

Essential

  • Good communication skills
  • Basic IT skills in word processing and e-mail
  • Sound organisational skills
  • Able to professionally and appropriately challenge differing opinions as a patient advocate
  • Record keeping skills
  • Able to act as shift leader as required
  • Able to work autonomously, using own clinical judgment to form a diagnosis
  • Skills for managing minor injuries
  • Dispensing skills as per protocols and patient group directives
  • Skills of multi system assessment
  • Able to give appropriate telephone advice
  • Able to give relevant discharge advice
  • Able to record/interpret ECG
  • Able to deal with violence, aggression and extreme situations
  • Able to deal with sensitive issues e.g. sudden death/bereavement, child abuse, domestic violence
  • Able to adjust and respond in rapidly changing environments
  • Able to work in a calm and organised manner in situations of extreme workload
  • Able to act as a role model

Desirable

  • Able to motivate other team members
  • Able to promote a learning environment
  • Leadership skills and experience

Experience

Essential

  • Experience as an autonomous practitioner within a minor injury/illness centre or mobile service
  • Previous experience of non-medical prescribing and using PGDs
  • Experience of ECP/Advanced Practitioner role within Primary or Secondary Care
  • Experience in using IT based patient documentation systems
  • Experience of triage/initial assessment
  • Experience of following referral pathways
  • Evidence of experience or competency in the form of a professional portfolio

Desirable

  • Experience of performing a social assessment
  • Experience as a practitioner in an A&E Department or similar emergency care centre
  • Experience of clinical audit
  • Experience of research projects

Knowledge

Essential

  • Current knowledge of government targets and initiatives and NICE guidelines and their impact on clinical practice
  • Understanding of the NMC/HPC Code of Professional Conduct
  • Knowledge of child protection issues
  • Understanding of clinical governance and it's significance and impact upon practice
  • Knowledge of medical model of documentation
  • Understanding of health education/promotion

Other Requirements

Essential

  • Vaccine and immunity status in accordance with UK Department of Health Guidelines
  • Able to undertake home visits
  • Hold a current driving licence with business insurance
  • Enhanced DBS disclosure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Alliance for Better Care CIC

Address

Dolphins Surgery

Butlers Green Road

Haywards Heath

West Sussex

RH164BN


Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

Employer details

Employer name

Alliance for Better Care CIC

Address

Dolphins Surgery

Butlers Green Road

Haywards Heath

West Sussex

RH164BN


Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

For questions about the job, contact:

Jemima Gibson

jemima.gibson2@nhs.net

Date posted

04 August 2023

Pay scheme

Other

Salary

£41,351.78 to £47,500.19 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0141-23-0107

Job locations

Dolphins Surgery

Butlers Green Road

Haywards Heath

West Sussex

RH164BN


Supporting documents

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