Job summary
Care Collaborative Primary Care Network (PCN) has an exciting opportunity to expand their Primary Care Workforce by employing an additional Pharmacy Technician. We would like to build on our existing PCN team as we continue to recognise the value the additional roles bring to our practices and patients. Our aim is to provide exemplary patient care; find innovative solutions in general practice to deliver the best care we can for our patients.
Our PCN comprises of 3 practices,
covering Redhill, Reigate and Merstham. The Practices have a combined
population of 49,000 patients. There is a wide socio-economic and demographic
served within this area which will provide an interesting and varied case mix.
You will be joining an enthusiastic team of clinicians and administrators. The
role will contribute to improving the quality of care of our patients across
the network of practices.
Main duties of the job
The post-holder will work across the Primary Care Network
Practices with each of the Practice teams and will be assigned a lead clinical
and operational contact. This post is part of the Additional Roles
Reimbursement Scheme for Primary Care Networks funded by NHS England and
includes funded access to the Primary Care Pharmacy Education pathway for
Pharmacy Technicians.
The ambition is to better utilise the role of Pharmacy
Technicians within Primary Care to proactively help patients stay safe and well
and out of hospital as well as helping to reduce the demands on General
Practice.
The post-holder is a Pharmacy Technician, who acts within their
professional boundaries supporting Pharmacists in General Practice to ensure
effective and efficient use of medicines. In this role they will be supervised
by a Senior Clinical Pharmacist who will develop, manage and mentor them.
About us
Alliance
for Better Care CIC is a GP Federation that unites 47 NHS GP practices across
12 Primary Care Networks in Sussex and Surrey. We support our Primary Care
colleagues as well as their patients, to transform how healthcare is managed
within the community.
As a membership organisation, our focus is to work in partnership with our
members and help them to improve the provision of General Practices in the
local area.
We work with and listen to our GP Practices, PCNs, Hospitals, Community Organisations
and the Third Sector. These vital partnerships ensure that, together, we
deliver a truly integrated approach that offers the support and expertise
needed to effectively serve our communities.
Job description
Job responsibilities
The Pharmacy technicians core responsibilities will cover
clinical, and technical and administrative categories.
Clinical
The Pharmacy technician will:
- Undertake patient facing and patient supporting
roles to ensure effective medicines use, through shared decision-making
conversations with patients.
- Carry out medicines optimisation tasks
including effective medicine administration (e.g. checking inhaler technique),
supporting medication reviews and medicines reconciliation. Where required,
utilise consultation skills to work in partnership with patients to ensure they
use their medicines effectively.
- As determined by the PCN, support medication
reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local community pharmacies.
- Support the Clinical Pharmacy team in Structured
Medication Reviews (SMR) i.e., organise necessary monitoring tests prior to SMR.
- Provide expertise to address both the public
health and social care needs of patients, including lifestyle advice, service
information, and help in tackling local health inequalities.
- Manage shared care protocols and liaise with
Clinical Pharmacists for more complex patients.
- Support initiatives for antimicrobial
stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative:
The Pharmacy Technician will:
- Work as part of a multi-disciplinary team and support
the PCN multi-disciplinary team to ensure medicines optimisation processes are
being followed.
- Help to develop and improve repeat prescribing
and medicines reconciliation processes and systems for safer prescribing.
- Support medicines reconciliation for patients
when they are discharged from hospital.
- Implement efficient ordering and return
processes and reducing medication wastage.
- Provide technical support for the Pharmacy
service to ensure professional operational standards and excellence in
pharmaceutical care and safety are maintained.
- Provide training and support on the legal, safe
and secure handling of medicines, including the implementation of the
Electronic Prescription Service (EPS).
- Promotion of Electronic Repeat Dispensing (eRD)
and online ordering.
- Develop relationships with other pharmacy
professionals and members of the multidisciplinary team to support integration
across health and social care including Primary Care, Community Pharmacy,
Secondary Care and Mental Health Services.
- Work closely with the CCG Medicines Optimisation
teams, community pharmacists and hospital pharmacy teams to support an
integrated approach to prescribing and medicines optimisations which works
towards shared goals.
- Support General Practice staff and patients
regarding prescription and medication queries, and in streaming general
prescription requests, so as to allow GPs and Clinical Pharmacists to review
the more clinically complex requests.
- Support training and development of
administrators to support safe, effective and efficient processes involving
medicines with a particular focus on repeat prescribing processes.
- Support the Practices to ensure the delivery of
safe, effective and efficient systems for medicines related clinical
correspondence; repeat prescribing, medicines optimisations, reducing medicines
waste and maximising patient outcomes.
- Ensure that the service is integrated with
community and hospital pharmacy to improve patient outcomes.
- Support the implementation of national
prescribing policies and guidance within GP Practices, care homes and other
Primary Care settings.
- Support the PCN to deliver on QIPP agenda,
quality improvement, quality and outcomes framework and locally commissioned
enhanced services.
- Support the PCN in reviewing and developing
practice policies for CQC requirements.
- Contribute to the delivery of the local
medicines optimisation strategy.
Professional Development:
The post holder will:
- Be supported in terms of professional
development through a structured programme of local education. Peer-support is
provided from within the PCN, supported by a local Pharmacy network.
- Take responsibility for continual personal and professional development,
taking an active part in reviewing and developing the role and
responsibilities.
- Adhere to organisational policies and procedures, including
confidentiality, safeguarding, lone working, information governance, equality,
diversity and inclusion training and health and safety.
Other:
- An enhanced DBS check will be carried out for successful
candidates.
- The post-holder will develop and maintain effective
relationships with all professionals.
- Work as part of the healthcare team to seek feedback and continually
improve the service.
- The post-holder may be required to work across the named
Practices, improved access service hubs and meetings across the patch.
- The post may involve evening and weekend shifts supporting
the improved access hubs.
- Undertake any tasks consistent with the level of the post and
the scope of the role, ensuring that work is delivered in a timely and
effective manner.
All Pharmacy
Technicians must work within their competencies and have professional indemnity.
Please see the full job description for further information.
Job description
Job responsibilities
The Pharmacy technicians core responsibilities will cover
clinical, and technical and administrative categories.
Clinical
The Pharmacy technician will:
- Undertake patient facing and patient supporting
roles to ensure effective medicines use, through shared decision-making
conversations with patients.
- Carry out medicines optimisation tasks
including effective medicine administration (e.g. checking inhaler technique),
supporting medication reviews and medicines reconciliation. Where required,
utilise consultation skills to work in partnership with patients to ensure they
use their medicines effectively.
- As determined by the PCN, support medication
reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local community pharmacies.
- Support the Clinical Pharmacy team in Structured
Medication Reviews (SMR) i.e., organise necessary monitoring tests prior to SMR.
- Provide expertise to address both the public
health and social care needs of patients, including lifestyle advice, service
information, and help in tackling local health inequalities.
- Manage shared care protocols and liaise with
Clinical Pharmacists for more complex patients.
- Support initiatives for antimicrobial
stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative:
The Pharmacy Technician will:
- Work as part of a multi-disciplinary team and support
the PCN multi-disciplinary team to ensure medicines optimisation processes are
being followed.
- Help to develop and improve repeat prescribing
and medicines reconciliation processes and systems for safer prescribing.
- Support medicines reconciliation for patients
when they are discharged from hospital.
- Implement efficient ordering and return
processes and reducing medication wastage.
- Provide technical support for the Pharmacy
service to ensure professional operational standards and excellence in
pharmaceutical care and safety are maintained.
- Provide training and support on the legal, safe
and secure handling of medicines, including the implementation of the
Electronic Prescription Service (EPS).
- Promotion of Electronic Repeat Dispensing (eRD)
and online ordering.
- Develop relationships with other pharmacy
professionals and members of the multidisciplinary team to support integration
across health and social care including Primary Care, Community Pharmacy,
Secondary Care and Mental Health Services.
- Work closely with the CCG Medicines Optimisation
teams, community pharmacists and hospital pharmacy teams to support an
integrated approach to prescribing and medicines optimisations which works
towards shared goals.
- Support General Practice staff and patients
regarding prescription and medication queries, and in streaming general
prescription requests, so as to allow GPs and Clinical Pharmacists to review
the more clinically complex requests.
- Support training and development of
administrators to support safe, effective and efficient processes involving
medicines with a particular focus on repeat prescribing processes.
- Support the Practices to ensure the delivery of
safe, effective and efficient systems for medicines related clinical
correspondence; repeat prescribing, medicines optimisations, reducing medicines
waste and maximising patient outcomes.
- Ensure that the service is integrated with
community and hospital pharmacy to improve patient outcomes.
- Support the implementation of national
prescribing policies and guidance within GP Practices, care homes and other
Primary Care settings.
- Support the PCN to deliver on QIPP agenda,
quality improvement, quality and outcomes framework and locally commissioned
enhanced services.
- Support the PCN in reviewing and developing
practice policies for CQC requirements.
- Contribute to the delivery of the local
medicines optimisation strategy.
Professional Development:
The post holder will:
- Be supported in terms of professional
development through a structured programme of local education. Peer-support is
provided from within the PCN, supported by a local Pharmacy network.
- Take responsibility for continual personal and professional development,
taking an active part in reviewing and developing the role and
responsibilities.
- Adhere to organisational policies and procedures, including
confidentiality, safeguarding, lone working, information governance, equality,
diversity and inclusion training and health and safety.
Other:
- An enhanced DBS check will be carried out for successful
candidates.
- The post-holder will develop and maintain effective
relationships with all professionals.
- Work as part of the healthcare team to seek feedback and continually
improve the service.
- The post-holder may be required to work across the named
Practices, improved access service hubs and meetings across the patch.
- The post may involve evening and weekend shifts supporting
the improved access hubs.
- Undertake any tasks consistent with the level of the post and
the scope of the role, ensuring that work is delivered in a timely and
effective manner.
All Pharmacy
Technicians must work within their competencies and have professional indemnity.
Please see the full job description for further information.
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy.
Desirable
- Evidence of continued professional development (CPD).
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges.
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of Pharmacy law, ethics and current legalisation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
Skills and Competencies
Essential
- Computer literate with an ability to use the required GP clinical systems
- Computer literate with an ability to use Microsoft office packages
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy.
Desirable
- Evidence of continued professional development (CPD).
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges.
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of Pharmacy law, ethics and current legalisation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
Skills and Competencies
Essential
- Computer literate with an ability to use the required GP clinical systems
- Computer literate with an ability to use Microsoft office packages
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
