Job summary
ABC are
developing a new eHub service to provide support in managing online
consultations, using eConsult software, within general practice across Horsham,
Crawley, and Mid Sussex.
We will be
rolling the service out to 21 practices starting in July, with the final
practices going live in September 2022.
There will be opportunities for additional practices to join the service
over time.
This role of a Prescribing ANP is to provide ANP support to ABC’s new eHub service, set up to sift, triage and
manage online consultations on behalf of our practices using a provider called
eConsult. eConsult allows patients to
submit symptoms or requests to their practice electronically by completing an
online form. eConsult also offers self-help information, signposting to other
services and a symptom checker.
Hours: Full time / Part time (Service
coverage hours between 0900-1700 – Monday to Friday)
Base: Will work for all of ABC’s PCNs from
Clair Hall, Haywards Heath, West Sussex with scope/potential for working from
home at a later date and once fully trained
Contract
length: 12 months
(will be reviewed for extension dependant on service requirement)
Main duties of the job
The role
will be working within our eHub team across our Sussex PCNs. This will be a patient facing role, although
we do not anticipate face to face contact will be required. Standardised
processes and protocols will be in place whilst the exact service delivered may
vary between PCNs.
Reporting to the Head of Service and GP Clinical Lead for clinical
supervision, this role will be part of a team consisting of GPs, Clinical
Pharmacists, skilled administrators and the potential for other AHPs, working
both at physical locations and remotely for the new eHub service.
As part of the clinical duties in both roles, the successful candidates
will join the multi-disciplinary staff in providing comprehensive care and will
work with patients, carers, and families.
The
post holder is a Prescribing ANP who acts within their professional boundaries,
supporting and working alongside general practice. In this role they will be
supported by a GP who will develop, manage and mentor them.
About us
Alliance
for Better Care CIC (ABC) is the federation of the 44 East Surrey, Crawley,
Horsham, and Mid Sussex GP practices, established in 2014, and now comprising twelve
Primary Care Networks. ABC are developing a new eHub service to provide support
in managing online consultations, using eConsult software, within general
practice across Horsham, Crawley, and Mid Sussex.
Job description
Job responsibilities
Job Responsibilities and Duties
·
To independently undertake clinical assessments,
based on information provided within the online consultation and the patient’s
medical record, to diagnose, treat and discharge patients with a wide range of
minor illnesses.
·
To ensure effective coordination and liaison with
the eHub and practice teams and, where appropriate, multidisciplinary teams
across primary and secondary care services
·
To adapt styles of communication appropriately to
promote empowerment, self management and health education for patients
·
To attend clinical and team meetings as required
·
To be a source of clinical expertise to other team
members, both clinicians and those within an administrative function
·
To support the eHub Administrators in the safe,
effective and appropriate triage of online consultations
·
To provide specialist advice relating to minor
illness to patients, relatives, carers and, where appropriate patients’
practices
·
To identify actual or potential clinical risks and
take appropriate action using, when required, the appropriate reporting
structure
·
To work within professional guidelines and codes of
conduct
·
Work within the guidelines set out in all relevant policies
and protocols including infection control and safeguarding
Please see full Job Description for further information on the role.
Job description
Job responsibilities
Job Responsibilities and Duties
·
To independently undertake clinical assessments,
based on information provided within the online consultation and the patient’s
medical record, to diagnose, treat and discharge patients with a wide range of
minor illnesses.
·
To ensure effective coordination and liaison with
the eHub and practice teams and, where appropriate, multidisciplinary teams
across primary and secondary care services
·
To adapt styles of communication appropriately to
promote empowerment, self management and health education for patients
·
To attend clinical and team meetings as required
·
To be a source of clinical expertise to other team
members, both clinicians and those within an administrative function
·
To support the eHub Administrators in the safe,
effective and appropriate triage of online consultations
·
To provide specialist advice relating to minor
illness to patients, relatives, carers and, where appropriate patients’
practices
·
To identify actual or potential clinical risks and
take appropriate action using, when required, the appropriate reporting
structure
·
To work within professional guidelines and codes of
conduct
·
Work within the guidelines set out in all relevant policies
and protocols including infection control and safeguarding
Please see full Job Description for further information on the role.
Person Specification
Qualifications
Essential
- Registered first level nurse MSc or equivalent
- Relevant nursing/health degree
- Independent prescriber
Desirable
- Mentor/teaching qualification
Experience
Essential
- Working autonomously in an ANP role
- Nurse Prescribing
Desirable
- Online consultations/eConsults
- Remote triage
- Experience of working within general practice
- Nurse led triage
Skills and Knowledge
Essential
- Ability to solve problems effectively and in a timely fashion and when to refer to seniors or GPs when appropriate
- Clinical leadership skills
- Excellent communication skills, both written and verbal
- Excellent understanding and implementation of legal, ethical, professional and organisational policies/procedures and codes of conduct
- Good understanding of patient centered care and impact on care quality and outcomes.
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Good IT skills
- Able to work under pressure and in challenging situations to meet deadlines
Desirable
- Negotiation and conflict management skills
- Resource management
- Able to obtain and analyse complex technical information
- Experience of multi-disciplinary team working
- Experience of committees/ working groups
- Experience in supervising staff
Leadership
Essential
- Can demonstrate understanding of the ANP role in governance and ability to implement this appropriately within the workplace
- Understanding of, and contributes to organisational vision
- Ability to improve quality within limitations of service
- Reviews progress and develops clear plans to achieve results within priorities set by others
- Demonstrates ability to motivate self to achieve goals
Management
Essential
- Demonstrates understanding of the implications of national priorities for the team and/or service
- Demonstrates understanding of the process for effective resource utilisation
- Demonstrates understanding of, and conforms to, relevant standards of practice
Desirable
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol
Other
Essential
- Self-Motivated
- Adaptable
- Flexible
Research and evaluation
Essential
- Ability to critically evaluate and review literature
- Ability to identify where there is a gap in the evidence base to support practice
- Ability to generate evidence suitable for presentation at local level
Person Specification
Qualifications
Essential
- Registered first level nurse MSc or equivalent
- Relevant nursing/health degree
- Independent prescriber
Desirable
- Mentor/teaching qualification
Experience
Essential
- Working autonomously in an ANP role
- Nurse Prescribing
Desirable
- Online consultations/eConsults
- Remote triage
- Experience of working within general practice
- Nurse led triage
Skills and Knowledge
Essential
- Ability to solve problems effectively and in a timely fashion and when to refer to seniors or GPs when appropriate
- Clinical leadership skills
- Excellent communication skills, both written and verbal
- Excellent understanding and implementation of legal, ethical, professional and organisational policies/procedures and codes of conduct
- Good understanding of patient centered care and impact on care quality and outcomes.
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Good IT skills
- Able to work under pressure and in challenging situations to meet deadlines
Desirable
- Negotiation and conflict management skills
- Resource management
- Able to obtain and analyse complex technical information
- Experience of multi-disciplinary team working
- Experience of committees/ working groups
- Experience in supervising staff
Leadership
Essential
- Can demonstrate understanding of the ANP role in governance and ability to implement this appropriately within the workplace
- Understanding of, and contributes to organisational vision
- Ability to improve quality within limitations of service
- Reviews progress and develops clear plans to achieve results within priorities set by others
- Demonstrates ability to motivate self to achieve goals
Management
Essential
- Demonstrates understanding of the implications of national priorities for the team and/or service
- Demonstrates understanding of the process for effective resource utilisation
- Demonstrates understanding of, and conforms to, relevant standards of practice
Desirable
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol
Other
Essential
- Self-Motivated
- Adaptable
- Flexible
Research and evaluation
Essential
- Ability to critically evaluate and review literature
- Ability to identify where there is a gap in the evidence base to support practice
- Ability to generate evidence suitable for presentation at local level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
