Job summary
North Tandridge Primary Care Network are looking to recruit 2 full-time pharmacy technicians.
The post holders will work across the practices with each of the practice teams and will be
assigned a lead clinical and operational contact for each contract. This post
is part of the Additional Roles Reimbursement Scheme for Primary Care Networks
funded by NHS England and includes funded access to the Primary Care Pharmacy Education pathway pilot for
pharmacy technicians.
The ambition is to
better utilise the role of pharmacy within primary care to pro-actively help
patients stay safe and well and out of hospital as well as helping to reduce
the demands on general practice.
The post holders will be Pharmacy technicians, who act within their professional boundaries,
supporting pharmacists in general practice to ensure effective and efficient
use of medicines. In this role they will be supervised by a pharmacist who will
develop, manage and mentor them.
The Pharmacy
technicians’ core role responsibilities will cover clinical, and technical and
administrative categories.
This is a fixed term post until 31st March 2024.
Main duties of the job
The post holders will work as part of a multi-disciplinary team and this role involves provision
of technical support for the pharmacy service to ensure professional
operational standards and excellence in pharmaceutical care and safety are maintained.
The role will
support the practices within North Tandridge PCN
to ensure the delivery of safe, effective and efficient systems for medicines
related clinical correspondence; repeat prescribing, medicines optimisation,
reducing medicines waste and maximising patient outcomes.
About us
Alliance for Better Care CIC (ABC) is the federation of the 44 East Surrey, Crawley, Horsham, and Mid Sussex GP practices, established in 2014, and now comprising twelve Primary Care Networks. ABC provide employment and management support to the North Tandridge Primary Care Network comprising the following practices:
- Caterham Valley Medical
- Townhill Medical Practice
- Warlingham Green Medical Practice
- Chaldon Road Surgery
- Whyteleafe Surgery
- Elizabeth House Medical Practice
Job description
Job responsibilities
The post holders will support training and development of administrators to support safe,
effective and efficient processes involving medicines with a particular focus
on repeat prescribing processes and will also provide support to general
practice staff and patients regarding prescription and medication queries. They
will also help to develop and improve repeat prescribing & medicines
reconciliation processes and systems for safer prescribing.
The post holders will ensure that the service is integrated with community and hospital pharmacy
to improve patient outcomes. The pharmacy technicians will work closely with the
CCG Medicines Optimisation teams, community pharmacists and hospital pharmacy
teams to support an integrated approach to prescribing and medicines
optimisation which works towards shared goals.
The post holders will be supported in terms of professional development through a structured
programme of local education. Peer-support is provided from within the PCN,
supported by a local pharmacy network.
An enhanced DBS
check will be carried out for all successful candidates. The post holders will
be expected to travel between named practices, improved access service hubs and
meetings across the patch. The post may involve evening and weekend shifts
supporting the improved access hubs.
The post holders will also support quality improvement and manage some aspects of the quality
and outcomes framework and enhanced services and contribute to the delivery of
the local medicines’ optimisation strategy.
Primary Duties and Areas of Responsibility
Clinical
- Undertake patient facing and patient
supporting roles to ensure effective medicines use, through shared
decision-making conversations with patients.
- Carry out medicines optimisation
tasks including effective medicine administration (e.g. checking inhaler
technique), supporting medication reviews and medicines
reconciliation. Where required, utilise consultation skills to work in partnership
with patients to ensure they use their medicines effectively.
- As determined by the PCN, support
medication reviews and medicines reconciliation for new care home patients
and synchronising medicines for patient transfers between care settings, linking
with local community pharmacies.
- Support the Clinical Pharmacist in
Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests
prior to SMR.
- Provide expertise to address both the
public health and social care needs of patients, including lifestyle advice,
service information, and help in tackling local health inequalities.
- Manage shared care protocols and
liaise with Clinical Pharmacists for more complex patients.
- Support initiatives for antimicrobial
stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative
- Support the PCN
multi-disciplinary team to ensure efficient medicines optimisation processes
are being followed.
- Support medications
reconciliation for patients when they are discharged from hospital.
- Implement efficient ordering and
return processes and reducing medication wastage.
- Provide training and support on the
legal, safe and secure handling of medicines, including the implementation of
the Electronic Prescription Service (EPS).
- Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
- Develop relationships with other
pharmacy professionals and members of the multidisciplinary team to support
integration across health and social care including primary care, community
pharmacy, secondary care and mental health.
- Support practice reception teams in
streaming general prescription requests, so as to allow GPs and clinical
pharmacists to review the more clinically complex requests.
- Support the implementation of
national prescribing policies and guidance within GP practices, care homes
and other primary care settings.
- Support the PCN to deliver on QIPP
agenda, QOF and locally commissioned enhanced services.
- Support the PCN in reviewing and developing
practice policies for CQC requirements.
All Pharmacy Technicians must work within
their competencies and have professional indemnity.
Please see the full job description for further information.
Job description
Job responsibilities
The post holders will support training and development of administrators to support safe,
effective and efficient processes involving medicines with a particular focus
on repeat prescribing processes and will also provide support to general
practice staff and patients regarding prescription and medication queries. They
will also help to develop and improve repeat prescribing & medicines
reconciliation processes and systems for safer prescribing.
The post holders will ensure that the service is integrated with community and hospital pharmacy
to improve patient outcomes. The pharmacy technicians will work closely with the
CCG Medicines Optimisation teams, community pharmacists and hospital pharmacy
teams to support an integrated approach to prescribing and medicines
optimisation which works towards shared goals.
The post holders will be supported in terms of professional development through a structured
programme of local education. Peer-support is provided from within the PCN,
supported by a local pharmacy network.
An enhanced DBS
check will be carried out for all successful candidates. The post holders will
be expected to travel between named practices, improved access service hubs and
meetings across the patch. The post may involve evening and weekend shifts
supporting the improved access hubs.
The post holders will also support quality improvement and manage some aspects of the quality
and outcomes framework and enhanced services and contribute to the delivery of
the local medicines’ optimisation strategy.
Primary Duties and Areas of Responsibility
Clinical
- Undertake patient facing and patient
supporting roles to ensure effective medicines use, through shared
decision-making conversations with patients.
- Carry out medicines optimisation
tasks including effective medicine administration (e.g. checking inhaler
technique), supporting medication reviews and medicines
reconciliation. Where required, utilise consultation skills to work in partnership
with patients to ensure they use their medicines effectively.
- As determined by the PCN, support
medication reviews and medicines reconciliation for new care home patients
and synchronising medicines for patient transfers between care settings, linking
with local community pharmacies.
- Support the Clinical Pharmacist in
Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests
prior to SMR.
- Provide expertise to address both the
public health and social care needs of patients, including lifestyle advice,
service information, and help in tackling local health inequalities.
- Manage shared care protocols and
liaise with Clinical Pharmacists for more complex patients.
- Support initiatives for antimicrobial
stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative
- Support the PCN
multi-disciplinary team to ensure efficient medicines optimisation processes
are being followed.
- Support medications
reconciliation for patients when they are discharged from hospital.
- Implement efficient ordering and
return processes and reducing medication wastage.
- Provide training and support on the
legal, safe and secure handling of medicines, including the implementation of
the Electronic Prescription Service (EPS).
- Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
- Develop relationships with other
pharmacy professionals and members of the multidisciplinary team to support
integration across health and social care including primary care, community
pharmacy, secondary care and mental health.
- Support practice reception teams in
streaming general prescription requests, so as to allow GPs and clinical
pharmacists to review the more clinically complex requests.
- Support the implementation of
national prescribing policies and guidance within GP practices, care homes
and other primary care settings.
- Support the PCN to deliver on QIPP
agenda, QOF and locally commissioned enhanced services.
- Support the PCN in reviewing and developing
practice policies for CQC requirements.
All Pharmacy Technicians must work within
their competencies and have professional indemnity.
Please see the full job description for further information.
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy.
Desirable
- Evidence of continued professional development (CPD).
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges.
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law, ethics and current legislation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Skills and Competencies
Essential
- Computer literate with an ability to use Microsoft office packages.
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Desirable
- Computer literate with an ability to use the required GP clinical systems.
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy.
Desirable
- Evidence of continued professional development (CPD).
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges.
Knowledge and Understanding
Essential
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law, ethics and current legislation
Desirable
- Understanding of NHS long term plan and priorities relevant to primary care
- Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Attributes
Essential
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Skills and Competencies
Essential
- Computer literate with an ability to use Microsoft office packages.
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
- Influencing and negotiating skills
- An excellent understanding of data protection and confidentiality issues
Desirable
- Computer literate with an ability to use the required GP clinical systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
