Triage and Assessment Practitioner

Compass

The closing date is 05 May 2025

Job summary

Could you help make that first step feel a little less scary and a lot more hopeful?

As a Triage and Assessment Practitioner, you'll be the first point of meaningful contact for children, young people and families accessing our service. Working as part of a supportive, multidisciplinary team, you'll carry out holistic assessments to understand each young persons needs and ensure they're matched with the right support at the right time.

You'll take the lead on triaging new referrals, conducting comprehensive assessments by phone, and liaising with families, schools and professionals to develop effective care plans. You'll also help manage the assessment rota and contribute to the ongoing development of efficient, inclusive pathways into care. Every decision you make will directly impact a young persons experience of the service and their journey to better emotional wellbeing.

This role is perfect for someone who thrives on detail, values relationships, and can balance empathy with structure. If you're passionate about early help and prevention, and want to be part of a service that puts children and young people first, wed love to hear from you.

This is a fixed-term role until 31 March 2027.

Be the steady start to something better. Apply Today!

Main duties of the job

You thrive on finding clarity in complexity. Behind every referral, you see a young person needing someone to listen, understand, and guide them to the right support. You bring professionalism, compassion and calm, and you're driven by the belief that early, effective intervention changes lives.

To succeed in this role, you'll need:

  • A qualification in mental health or in working with children and young people (e.g. Youth Work, Social Work, Psychology, Counselling)
  • At least one years post-qualification experience
  • Experience delivering holistic assessments for children and young people
  • Work with vulnerable groups and in multi-agency settings
  • Strong understanding of safeguarding, risk assessment, consent and Gillick competency
  • Time management skills and ability to work under pressure
  • Confident IT and case recording skills
  • A collaborative, flexible attitude with excellent communication skills

Although home based you will need to occasionally travel to Northallerton and the York Head Office therefore will need tohave a UK driving licence and access to a vehicle

Desirable criteria include aCBT-informed approach, experience in organising team duties, and knowledge of evidence-based practice or child development thatwill give you an even stronger start but aren't dealbreakers.

Are you the person who helps change the course of a young persons life? Sounds like you...join us!

About us

Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.

All Compass posts are subject to appropriate level DBS checks.

We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

Benefits

We offer a range of benefits including:

  • 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
  • Life assurance at 2 x basic salary
  • Competitive contributory pension scheme
  • 24/7 Employee Assistance Programme and OH service
  • Enhanced sick pay
  • Excellent learning & development opportunities and career progression
  • Annual performance/salary review

Help us to make a positive change to the lives of children and young people!

Closing date:5th May 2025

Interview date: 19th May 2025

#CompBe

Date posted

24 April 2025

Pay scheme

Other

Salary

£28,684 to £33,673 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

563

Job locations

Studio One, Ground Floor

Marlborough House

York Business Park

North Yorkshire

YO26 6RW


Job description

Job responsibilities

Could you help make that first step feel a little less scary and a lot more hopeful?

As a Triage and Assessment Practitioner, youll be the first point of meaningful contact for children, young people and families accessing our service. Working as part of a supportive, multidisciplinary team, youll carry out holistic assessments to understand each young persons needs and ensure theyre matched with the right support at the right time.

Youll take the lead on triaging new referrals, conducting comprehensive assessments by phone, and liaising with families, schools and professionals to develop effective care plans. Youll also help manage the assessment rota and contribute to the ongoing development of efficient, inclusive pathways into care. Every decision you make will directly impact a young persons experience of the service and their journey to better emotional wellbeing.

This role is perfect for someone who thrives on detail, values relationships, and can balance empathy with structure. If youre passionate about early help and prevention, and want to be part of a service that puts children and young people first, wed love to hear from you.

This is a fixed-term role until 31 March 2027.

Be the steady start to something better. Apply Today!

Job description

Job responsibilities

Could you help make that first step feel a little less scary and a lot more hopeful?

As a Triage and Assessment Practitioner, youll be the first point of meaningful contact for children, young people and families accessing our service. Working as part of a supportive, multidisciplinary team, youll carry out holistic assessments to understand each young persons needs and ensure theyre matched with the right support at the right time.

Youll take the lead on triaging new referrals, conducting comprehensive assessments by phone, and liaising with families, schools and professionals to develop effective care plans. Youll also help manage the assessment rota and contribute to the ongoing development of efficient, inclusive pathways into care. Every decision you make will directly impact a young persons experience of the service and their journey to better emotional wellbeing.

This role is perfect for someone who thrives on detail, values relationships, and can balance empathy with structure. If youre passionate about early help and prevention, and want to be part of a service that puts children and young people first, wed love to hear from you.

This is a fixed-term role until 31 March 2027.

Be the steady start to something better. Apply Today!

Person Specification

Qualifications

Essential

  • Qualification in mental health or working with children & young people such as Diploma in Youth Work, Diploma in Social Work, Psychology degree, accredited counselling
  • One years relevant post qualification experience

Desirable

  • Therapeutic post graduate qualification (ideally in low intensity CBT)

Experience

Essential

  • Experience of delivering comprehensive, holistic assessment of need for children and young people
  • Experience of: Working with vulnerable groups, Inter-agency and multi-disciplinary working
  • Risk assessment and management in the delivery of clinical services (including safeguarding)
  • Strong knowledge of safeguarding Working Together Intercollegiate and safeguarding children/adults guidance and legislation
  • Knowledge and experience of Confidentiality and consent and Gillick competency and mental capacity

Desirable

  • Experience of CBT informed practice.
  • Experience of organising team duties
  • Knowledge of Developmental needs of children and young people
  • Understanding of Evidence based practice
  • Understand The need for evidence and statistical data collection, and achieving targets

Additional Criteria

Essential

  • Recognition and escalation of risk, contributing to control measures
  • Planning workload, time management
  • Work under pressure and able to manage changing priorities
  • IT skills
  • Team player and a dynamic personality
  • Multi-agency/disciplinary working
  • Excellent communication skills and able to relate to CYPFs
  • Innovative practice and ability to influence others
  • Positive attitude; flexible and adaptable; solution focused; and tenacious
  • Has a strong degree of personal integrity
  • Recognise and escalate safeguarding concerns thereby contributing to risk management
  • Able to occasionally travel across district and, if required, across North Yorkshire
  • Able to work a flexible work pattern as service requires, including some evenings
  • Holds a full UK driving license and access to a vehicle
  • Enhanced DBS check
Person Specification

Qualifications

Essential

  • Qualification in mental health or working with children & young people such as Diploma in Youth Work, Diploma in Social Work, Psychology degree, accredited counselling
  • One years relevant post qualification experience

Desirable

  • Therapeutic post graduate qualification (ideally in low intensity CBT)

Experience

Essential

  • Experience of delivering comprehensive, holistic assessment of need for children and young people
  • Experience of: Working with vulnerable groups, Inter-agency and multi-disciplinary working
  • Risk assessment and management in the delivery of clinical services (including safeguarding)
  • Strong knowledge of safeguarding Working Together Intercollegiate and safeguarding children/adults guidance and legislation
  • Knowledge and experience of Confidentiality and consent and Gillick competency and mental capacity

Desirable

  • Experience of CBT informed practice.
  • Experience of organising team duties
  • Knowledge of Developmental needs of children and young people
  • Understanding of Evidence based practice
  • Understand The need for evidence and statistical data collection, and achieving targets

Additional Criteria

Essential

  • Recognition and escalation of risk, contributing to control measures
  • Planning workload, time management
  • Work under pressure and able to manage changing priorities
  • IT skills
  • Team player and a dynamic personality
  • Multi-agency/disciplinary working
  • Excellent communication skills and able to relate to CYPFs
  • Innovative practice and ability to influence others
  • Positive attitude; flexible and adaptable; solution focused; and tenacious
  • Has a strong degree of personal integrity
  • Recognise and escalate safeguarding concerns thereby contributing to risk management
  • Able to occasionally travel across district and, if required, across North Yorkshire
  • Able to work a flexible work pattern as service requires, including some evenings
  • Holds a full UK driving license and access to a vehicle
  • Enhanced DBS check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Compass

Address

Studio One, Ground Floor

Marlborough House

York Business Park

North Yorkshire

YO26 6RW


Employer's website

https://www.compass-uk.org/ (Opens in a new tab)

Employer details

Employer name

Compass

Address

Studio One, Ground Floor

Marlborough House

York Business Park

North Yorkshire

YO26 6RW


Employer's website

https://www.compass-uk.org/ (Opens in a new tab)

For questions about the job, contact:

Service Manager

Zoe

recruitment@compass-uk.org

Date posted

24 April 2025

Pay scheme

Other

Salary

£28,684 to £33,673 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

563

Job locations

Studio One, Ground Floor

Marlborough House

York Business Park

North Yorkshire

YO26 6RW


Supporting documents

Privacy notice

Compass's privacy notice (opens in a new tab)