Job summary
Coventry Emotional Health and Wellbeing Service works proactively to ensure Children and Young People (CYP) access the right help, at the right time, in the right setting.
Compass has a successful track record in early intervention health and wellbeing services for children and young people. We use a wide range of creative and dynamic methods of engagement, including digital interventions, across community and educational settings.
The Service Manager provides operational leadership to the skill mix team providing leadership to enable and support the delivery of a safe and effective service offer that makes a positive difference to CYP/Families/Carers. This includes managing effective relationships with key partners including CAMHS/Early Help/Education.
The post holder will be responsible (with support from Senior Operations Manager) for delivering the contract to meet its KPIs and will have skills and experience in managing the operational delivery of a service including recruitment and leadership of staff, report writing, resource management, analysing and using data to inform service improvements. The post holder will also have well developed skills and experience in working within a multiagency framework and managing processes and pathways that support further development of the service.
Main duties of the job
Are you passionate about making a positive impact on the lives of children and young people? Do you possess the leadership skills to drive transformative change in their well-being? If so, we have an incredible opportunity for you in our Compass Shine Service in Coventry.
We are excited to secure an exceptional candidate to join us as Service Manager for our Coventry Emotional Health and Wellbeing Service. We are specifically looking for someone who wants to make their mark and have oversight of our operational team, with a relevant professional qualification and successful experience of service development and management oversight. As our Service Manager, you will play a pivotal role in shaping and implementing strategies that ensure the well-being, development, and happiness of the children and young people we work with.
About us
Compass is committed to safeguarding children, young people and vulnerable adults and you should share our commitment. All Compass posts are subject to appropriate level DBS checks.We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, gender reassignment, age or sexual orientation and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
BenefitsWe offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- Family-friendly policies
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual performance / salary review
Closing date: 12th June 2024
Interview dates: 19th June 2024 and 21st June 2024
Job description
Job responsibilities
Coventry Emotional Health and Wellbeing Service works proactively to ensure Children and Young People (CYP) access the right help, at the right time, in the right setting.
Compass has a successful track record in early intervention health and wellbeing services for children and young people. We use a wide range of creative and dynamic methods of engagement, including digital interventions, across community and educational settings.
The Service Manager provides operational leadership to the skill mix team providing leadership to enable and support the delivery of a safe and effective service offer that makes a positive difference to CYP/Families/Carers. This includes managing effective relationships with key partners including CAMHS/Early Help/Education.
The post holder will be responsible (with support from Senior Operations Manager) for delivering the contract to meet its KPIs and will have skills and experience in managing the operational delivery of a service including recruitment and leadership of staff, report writing, resource management, analysing and using data to inform service improvements. The post holder will also have well developed skills and experience in working within a multiagency framework and managing processes and pathways that support further development of the service.
Full Job Discription is available online
Job description
Job responsibilities
Coventry Emotional Health and Wellbeing Service works proactively to ensure Children and Young People (CYP) access the right help, at the right time, in the right setting.
Compass has a successful track record in early intervention health and wellbeing services for children and young people. We use a wide range of creative and dynamic methods of engagement, including digital interventions, across community and educational settings.
The Service Manager provides operational leadership to the skill mix team providing leadership to enable and support the delivery of a safe and effective service offer that makes a positive difference to CYP/Families/Carers. This includes managing effective relationships with key partners including CAMHS/Early Help/Education.
The post holder will be responsible (with support from Senior Operations Manager) for delivering the contract to meet its KPIs and will have skills and experience in managing the operational delivery of a service including recruitment and leadership of staff, report writing, resource management, analysing and using data to inform service improvements. The post holder will also have well developed skills and experience in working within a multiagency framework and managing processes and pathways that support further development of the service.
Full Job Discription is available online
Person Specification
Knowledge and skills
Essential
- Demonstrates leadership and the ability to delegate and supervise staff
- Recognition and escalation of risk, contributing to control measures
- Planning workload, time management
- Works effectively under pressure and able to manage changing priorities
- Understands need for evidence and statistical data collection and achieving targets
- Ability to apply therapeutic skills with CYP with complex needs
- Ability to establish effective relationships with CYPFs
- Ability to be self-reflective in relation to practice
- Ability to provide supervision
- IT skills
- Multi-agency/disciplinary working
- Innovative practice and ability to influence others
- Ability to analyse, evaluate and rationalise data and enable progressive models of delivery and intervention
- Visionary approach to managing change and transition
- Positive attitude; flexible and adaptable; solution focused; and tenacious
- Access to own transport or evidence of ability to commute efficiently between community venues.
- Ongoing commitment to maintain registration in core profession.
Qualifications
Essential
- Relevant degree or professional qualification (e.g., social work, teaching, psychology, counselling, psychotherapy, nursing), or equivalent.
- Supervision/Management qualification, or willingness to complete.
Desirable
- Accredited training in evidence-based psychological treatment, ideally BABCP Accreditation
- Certificate in Supervision - CBT
- Masters level qualification in relevant discipline
- Mentorship qualification or equivalent
- Level 3 or above Leadership or management qualification
- or equivalent
Experience
Essential
- Experience of team management and / or leadership role
- Experience of team management &/or leadership
- Experienced in case management responsibility including making properly informed independent decisions & communication
- Working collaboratively in a multi-disciplinary team including provision of clinical/practice leadership
- Working with children and young people with mild to moderate complex mental health needs
- Experience of providing evidence-based psychological therapies including CBT Working with children and young people with mild to moderate complex mental health needs
- Experience of providing evidence-based psychological therapies including CBT
- Working with young people and/or adults of all ages with behavioural and/or mental health issues and/ or learning disabilities and/or neurodiversity.
- Must demonstrate knowledge of current legislation including the Children Act 1989, 2004, the Human Rights Act 1998, safeguarding of children and adults, Mental Health law and policy and the Mental Capacity Act 2005
- Demonstrate the application of values in mental health practice including the ability to identify, challenge and where possible redress discrimination and inequality
- Knowledge of safety factors in the management of self-harming behaviours and safeguarding issues and have the skills to be able to apply knowledge appropriately with complex cases
- Knowledge of a range of mental health models, including the contribution of social, physical and development factors and relevant evidence-based interventions
Desirable
- Experience of working with looked after children
- Experience of working in an educational setting
- Experience of delivering CBT informed supervision
- Research and audit experience
- Experience of developing services
- Experience of working in partnership with education (schools, PRUs, Special schools, FE colleges) and/or statutory services
Person Specification
Knowledge and skills
Essential
- Demonstrates leadership and the ability to delegate and supervise staff
- Recognition and escalation of risk, contributing to control measures
- Planning workload, time management
- Works effectively under pressure and able to manage changing priorities
- Understands need for evidence and statistical data collection and achieving targets
- Ability to apply therapeutic skills with CYP with complex needs
- Ability to establish effective relationships with CYPFs
- Ability to be self-reflective in relation to practice
- Ability to provide supervision
- IT skills
- Multi-agency/disciplinary working
- Innovative practice and ability to influence others
- Ability to analyse, evaluate and rationalise data and enable progressive models of delivery and intervention
- Visionary approach to managing change and transition
- Positive attitude; flexible and adaptable; solution focused; and tenacious
- Access to own transport or evidence of ability to commute efficiently between community venues.
- Ongoing commitment to maintain registration in core profession.
Qualifications
Essential
- Relevant degree or professional qualification (e.g., social work, teaching, psychology, counselling, psychotherapy, nursing), or equivalent.
- Supervision/Management qualification, or willingness to complete.
Desirable
- Accredited training in evidence-based psychological treatment, ideally BABCP Accreditation
- Certificate in Supervision - CBT
- Masters level qualification in relevant discipline
- Mentorship qualification or equivalent
- Level 3 or above Leadership or management qualification
- or equivalent
Experience
Essential
- Experience of team management and / or leadership role
- Experience of team management &/or leadership
- Experienced in case management responsibility including making properly informed independent decisions & communication
- Working collaboratively in a multi-disciplinary team including provision of clinical/practice leadership
- Working with children and young people with mild to moderate complex mental health needs
- Experience of providing evidence-based psychological therapies including CBT Working with children and young people with mild to moderate complex mental health needs
- Experience of providing evidence-based psychological therapies including CBT
- Working with young people and/or adults of all ages with behavioural and/or mental health issues and/ or learning disabilities and/or neurodiversity.
- Must demonstrate knowledge of current legislation including the Children Act 1989, 2004, the Human Rights Act 1998, safeguarding of children and adults, Mental Health law and policy and the Mental Capacity Act 2005
- Demonstrate the application of values in mental health practice including the ability to identify, challenge and where possible redress discrimination and inequality
- Knowledge of safety factors in the management of self-harming behaviours and safeguarding issues and have the skills to be able to apply knowledge appropriately with complex cases
- Knowledge of a range of mental health models, including the contribution of social, physical and development factors and relevant evidence-based interventions
Desirable
- Experience of working with looked after children
- Experience of working in an educational setting
- Experience of delivering CBT informed supervision
- Research and audit experience
- Experience of developing services
- Experience of working in partnership with education (schools, PRUs, Special schools, FE colleges) and/or statutory services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
