Job responsibilities
Job
Summary:
·
To plan, deliver, review, monitor and evaluate the
Complementary Therapy services in order to provide the best possible care
ensuring the patient and their family are at the centre of decision making in
regard to their care.
·
To ensure the Complementary Therapy service is
delivered in a safe manner and is developed in line with best practice
guidance.
·
To lead and inform policy development at the Hospice
in relation to the delivery of safe and effective complementary therapy.
·
To assist in the recruitment, training, support and
supervision of trained Complementary Therapy Volunteers
Main
Duties & Responsibilities:
Professional
- To
deliver safe effective and sensitive complementary therapies for patients
and their family members following referral and assessment.
- To
evaluate the effectiveness of treatments for patients and liaise with the
wider clinical team in relation to treatment plans for those under the
clinical care of SRH.
- Communicate
effectively with members of the Wellbeing Centre and with the multi-disciplinary
team as appropriate.
- To ensure
that practice within the complementary therapy service is evidence based
and follows best practice.
- To remain
up to date on any legislative changes that may affect the service.
- To ensure
that all qualifications and registration with relevant
professional/regulatory bodies are up to date.
Leadership and Management
- Support
the Clinical Director in developing a strategy for development of
complementary therapy services across the Hospice.
- Provide dynamic
and effective day to day management of the complementary therapy service.
- Develop
and maintain an understanding of national and local regulations, guidance
and best practice in Complementary Therapy, and use this understanding to
measure, benchmark and continually improve services for patients, carers,
families and staff.
- Play an
active role in advising the Senior Management Team (SMT) of appropriate
issues.
- Develop
and agree effective mechanism for measuring, monitoring and evaluating the
quality of service provided.
- Ensure
that relevant information is recorded in patient notes/records for those
under the clinical care of the hospice, together with measuring
satisfaction and outcomes of other related activities.
- Develop
effective links with other local and national providers of Complementary
Therapy service.
- Proactively
manage and report on the management risk within the Complementary Therapy
service.
- Develop
the role of volunteers within the Complementary Therapy team to support Wellbeing
attendees.
- Recruit,
induct, train and manage Complementary Therapy Volunteers ensuring that
quality is maintained via regular supervision.
Operational
Responsibilities
- To
develop and implement an efficient, effective and appropriate system for
referral for complementary therapy.
- Deliver
complementary therapy as required and ensure a consistent and responsive
service to the In-Patient Unit, The Wellbeing Centre and Hospice staff (as
appropriate).
- On
occasion, attend and contribute to the weekly multi-disciplinary team
meetings to identify and support the needs of patients, carers and staff.
- To
undertake assessment of those referred for complementary therapy and make
recommendations for appropriate treatment giving regard to
contra-indications.
- To plan,
implement and evaluate treatment plans.
- To
maintain accurate, comprehensive and complete records of patient
assessment and care in accordance with Hospice and legislative
requirements.
- To ensure
efficient and safe control, supply and storage of resources (e.g. oils and
lotions).
- Undertake
regular supervision of Complementary Therapy Volunteers.
- Represent
the Hospice at external events as required.
- Proactively
and regularly report to the Clinical Director on progress against any
strategic plans, budgets, personal objectives and issues within areas of
responsibility.
- Access
supervision and support as part of professional practice.
Educational
Responsibilities
- Participate
in the delivery of training and education to staff and volunteers as
required.
- Ensure
that all Complementary Therapy Volunteers are competent to deliver care.
- Lead the
recruitment, training and induction of new members of staff within the
team.
