Job summary
The role of Director of People is a critical leadership position within the organisation and, as a key member of the Hospice Executive Team, will lead the implementation of the People Plan for the ~350 staff and ~400 volunteers for Royal Trinity Hospice and Trinity Hospice Shops Ltd. In conjunction with Executive Team and Trustee colleagues, the Director of People will be responsible for developing an organisational culture which is inclusive, empowering, and promotes a common understanding of strategic objectives to deliver positive and sustainable change. Trinity is a leader in the sector for promoting equality, diversity and inclusion through our FREDIE work and this role will champion this activity across the organisation.
We are an ambitious and forward looking organisation with a clear strategy for the future, with the goal of reaching even more people in our community who would benefit from our care. This is an exciting time to be joining our organisation.
Main duties of the job
- As a key member of the Hospice Executive Team, to lead and ensure the implementation of the
People Plan for staff and volunteers for Royal Trinity Hospice and Trinity Hospice Shops Ltd.
- To provide strong corporate leadership, individually and as a member of the Executive Team,
contributing to key decisions, policy development and strategy.
- To ensure the operation of high performing HR & OD functions for both Royal Trinity Hospice
and Trinity Hospice Shops Ltd, providing responsive and supportive advice to managers and
employees throughout the organisation.
- In conjunction with Executive Team and Trustee colleagues, develop an organisational culture
which is inclusive, empowering, promotes a common understanding of strategic objectives and
delivers positive and sustainable change.
- To support the ongoing engagement of volunteers working within Royal Trinity Hospice, and
continue to ensure volunteering is accessible to all members of the local community.
- Provide reporting, analysis and assurance to the Board and its sub-committees on all aspects of
Trinitys People Plan and risk management.
- To be a role model, living and demonstrating Trinitys values and behaviours in all aspects of
organisational life.
About us
Royal Trinity Hospice (Trinity) is the oldest hospice in the UK, with a rich heritage and a tradition of innovation and leadership dating back to 1891.Today, Trinity is the sole specialist palliative care provider for around 900,000 people living in seven Central & South London boroughs. We provide outstanding, free end-of-life care to adults with progressive, life-limiting illnesses, helping them to live every moment to the full and supporting their families and loved ones.
Trinity is renowned for its patient-centred approach and we offer an extensive range of services to around 2,500 patients each year including specialist medical and nursing provision, therapeutic, psychosocial, practical and spiritual support. Our care, rated Outstanding by the Care Quality Commission, is provided in our state-of-the-art inpatient unit in Clapham or in patients own homes in the community. This is all underpinned by successful retail and fundraising operations, a strong executive team, a supportive and engaged board and a stable financial position.
Job description
Job responsibilities
The Candidate:
- Senior people professional with experience across all facets of HR.
- Previous experience of building effective relationships with senior stakeholders.
- Proven experience of thinking strategically and analysing issues to identify and implement creative solutions.
- Credible and confident, possessing the presence as well as the depth of HR experience to inspire and drive change.
- Knowledge of pay and rewards systems, and job evaluation.
- Experience of successfully championing change to promote equality, diversity and inclusion.
Key Responsibilities
Human Resources & Organisational Development
HR
- Provide broad-based functional advice and support throughout the organisation, including: Organisational change, Performance management, training, learning and development, Staff support and benefits, Recruitment, assessment and selection, Employee relations, employee voice and internal communications, Employment law, best practice, disciplinary and grievance procedures.
- Lead on the development and delivery of all HR policies and procedures to support the
organisations ongoing development and enable it to meet its objectives.
- Ensure that the organisation keeps up to date with, and is compliant in, all aspects of
employment legislation and statutory requirements: interpret and apply employment law, fulfil
the duties of lead counter signatory for Disclosure & Barring Service (DBS) purposes and
manage all staff related disciplinary and grievance procedures.
- Manage and develop the HR team; ensure best practice in all aspects of the HR&OD functions
and compliance with the relevant internal and external standards.
- In conjunction with other Executive Team colleagues, lead specific recruitment and retention
initiatives that support strategic priorities (e.g. nurse recruitment).
- Ensure that Self Service Database (Wilber) personnel records, training plans and development
records are held and maintained for all staff and to ensure the computerised training system is
fully utilised for analysis and reporting processes; to provide monthly reports.
- Report quarterly to trustee subcommittees; preparing governance reports, providing analysis
and action plans to support trustee decision.
L&D- Lead on the development and delivery of Trinitys staff development plans in conjunction with
the Executive Team.
- Responsible for the organisational training programme (not including job specific clinical
education e.g. inpatient clinical education programme) co-ordinating and reporting on all
mandatory, professional and development based learning activities for all staff.
- Design and deliver internal training programmes including reviewing the organisational
induction programme and modular based programmes to enhance people management and
leadership skills.
OD- Design and deliver annual staff survey, ensuring any follow-up actions are owned by the
Executive Team and delivered in a timely and transparent fashion.
- Ensure that Trinity promotes and welcomes equality, diversity and inclusion in all parts of the
organisation and in all services, and actively seeks to develop and deliver policies and
procedures which promote equity and equality of opportunity.
- Lead the programme to strengthen FREDIE (Fairness Respect Equality Diversity Inclusion and
Engagement) across the organisation, delivering on action plans, and maintaining relevant
external accreditations as appropriate (e.g., Disability Committed, National Centre for Diversity
etc).
- Lead on the programme to support staff wellness.
- Lead on programmes to further enhance organisational communication and consultation,
working with the Associate Director of Communications & Engagement to develop innovative
and engaging internal communications.
Volunteers- Develop and enrich our volunteer experience, enabling us to attract and retain a diverse group
of volunteers.
- Ensure Trinitys volunteer policies and procedures are in line with sector best practice.
- Maintain Investors in Volunteering accreditation.
- Support the further development of a proactive volunteer programme, identifying areas of the
organisation where volunteers can add value to service delivery and organisational functioning.
Governance- Maintain and update the HR & OD risk register and Board Assurance Framework as part of the
corporate risk register.
- Be the Information Asset Owner for the HR & OD department and ensure the HR & OD
department comply with all data protection and information governance requirements.
- Play an active role on key organisational governance groups as chair of the People Committee
and as the lead executive facilitating the Boards People & Culture sub-committee.
- Ensure adequate business continuity plans are in place in line with Trinitys major incident plan
and policy, and that all HR & OD functions are covered on a day-to-day basis.
- Responsible for the management and oversight of the HR system.
Organisational & Departmental Leadership- As a member of the Executive Team, promote at all levels within the department and
organisation, Trinitys vision, values and strategic objectives.
- Develop and implement the HR departments strategic objectives, as part of Trinitys business
planning process.
- Act as a role model and leader for direct reports; supporting and guiding their development
and enhancing their leadership/managerial skills.
- Provide regular feedback to direct reports, including annual appraisal and personal
development plans.
- Proactively manage good and poor performance, and address grievance/disciplinary issues in a
timely way in line with organisational policy.
- As an Executive Team member, be an ambassador for the organisation, taking an active role in
promoting Trinity at external or fundraising events as required.
Professional development
- Keep abreast of statutory and sectoral changes and developments in HR & OD and
employment law.
- Ensure ongoing personal professional development to ensure Trinitys HR & OD function
operates in line with sector best practice.
General- To deputise for the CEO as required.
- To provide on call management cover as required
Job description
Job responsibilities
The Candidate:
- Senior people professional with experience across all facets of HR.
- Previous experience of building effective relationships with senior stakeholders.
- Proven experience of thinking strategically and analysing issues to identify and implement creative solutions.
- Credible and confident, possessing the presence as well as the depth of HR experience to inspire and drive change.
- Knowledge of pay and rewards systems, and job evaluation.
- Experience of successfully championing change to promote equality, diversity and inclusion.
Key Responsibilities
Human Resources & Organisational Development
HR
- Provide broad-based functional advice and support throughout the organisation, including: Organisational change, Performance management, training, learning and development, Staff support and benefits, Recruitment, assessment and selection, Employee relations, employee voice and internal communications, Employment law, best practice, disciplinary and grievance procedures.
- Lead on the development and delivery of all HR policies and procedures to support the
organisations ongoing development and enable it to meet its objectives.
- Ensure that the organisation keeps up to date with, and is compliant in, all aspects of
employment legislation and statutory requirements: interpret and apply employment law, fulfil
the duties of lead counter signatory for Disclosure & Barring Service (DBS) purposes and
manage all staff related disciplinary and grievance procedures.
- Manage and develop the HR team; ensure best practice in all aspects of the HR&OD functions
and compliance with the relevant internal and external standards.
- In conjunction with other Executive Team colleagues, lead specific recruitment and retention
initiatives that support strategic priorities (e.g. nurse recruitment).
- Ensure that Self Service Database (Wilber) personnel records, training plans and development
records are held and maintained for all staff and to ensure the computerised training system is
fully utilised for analysis and reporting processes; to provide monthly reports.
- Report quarterly to trustee subcommittees; preparing governance reports, providing analysis
and action plans to support trustee decision.
L&D- Lead on the development and delivery of Trinitys staff development plans in conjunction with
the Executive Team.
- Responsible for the organisational training programme (not including job specific clinical
education e.g. inpatient clinical education programme) co-ordinating and reporting on all
mandatory, professional and development based learning activities for all staff.
- Design and deliver internal training programmes including reviewing the organisational
induction programme and modular based programmes to enhance people management and
leadership skills.
OD- Design and deliver annual staff survey, ensuring any follow-up actions are owned by the
Executive Team and delivered in a timely and transparent fashion.
- Ensure that Trinity promotes and welcomes equality, diversity and inclusion in all parts of the
organisation and in all services, and actively seeks to develop and deliver policies and
procedures which promote equity and equality of opportunity.
- Lead the programme to strengthen FREDIE (Fairness Respect Equality Diversity Inclusion and
Engagement) across the organisation, delivering on action plans, and maintaining relevant
external accreditations as appropriate (e.g., Disability Committed, National Centre for Diversity
etc).
- Lead on the programme to support staff wellness.
- Lead on programmes to further enhance organisational communication and consultation,
working with the Associate Director of Communications & Engagement to develop innovative
and engaging internal communications.
Volunteers- Develop and enrich our volunteer experience, enabling us to attract and retain a diverse group
of volunteers.
- Ensure Trinitys volunteer policies and procedures are in line with sector best practice.
- Maintain Investors in Volunteering accreditation.
- Support the further development of a proactive volunteer programme, identifying areas of the
organisation where volunteers can add value to service delivery and organisational functioning.
Governance- Maintain and update the HR & OD risk register and Board Assurance Framework as part of the
corporate risk register.
- Be the Information Asset Owner for the HR & OD department and ensure the HR & OD
department comply with all data protection and information governance requirements.
- Play an active role on key organisational governance groups as chair of the People Committee
and as the lead executive facilitating the Boards People & Culture sub-committee.
- Ensure adequate business continuity plans are in place in line with Trinitys major incident plan
and policy, and that all HR & OD functions are covered on a day-to-day basis.
- Responsible for the management and oversight of the HR system.
Organisational & Departmental Leadership- As a member of the Executive Team, promote at all levels within the department and
organisation, Trinitys vision, values and strategic objectives.
- Develop and implement the HR departments strategic objectives, as part of Trinitys business
planning process.
- Act as a role model and leader for direct reports; supporting and guiding their development
and enhancing their leadership/managerial skills.
- Provide regular feedback to direct reports, including annual appraisal and personal
development plans.
- Proactively manage good and poor performance, and address grievance/disciplinary issues in a
timely way in line with organisational policy.
- As an Executive Team member, be an ambassador for the organisation, taking an active role in
promoting Trinity at external or fundraising events as required.
Professional development
- Keep abreast of statutory and sectoral changes and developments in HR & OD and
employment law.
- Ensure ongoing personal professional development to ensure Trinitys HR & OD function
operates in line with sector best practice.
General- To deputise for the CEO as required.
- To provide on call management cover as required
Person Specification
Qualifications
Essential
- Educated to degree level
- CIPD Qualified Level 7
Desirable
- Master's level qualification
Experience
Essential
- Senior people professional with experience across all facets of HR.
- Previous experience of building effective relationships with senior stakeholders.
- Proven experience of thinking strategically and analysing issues to identify and implement
- creative solutions.
- Credible and confident, possessing the presence as well as the depth of HR experience to
- inspire and drive change.
- Knowledge of pay and rewards systems, and job evaluation.
- Experience of successfully championing change to promote equality, diversity and inclusion.
Desirable
- Experience or a good understanding of the third sector
Person Specification
Qualifications
Essential
- Educated to degree level
- CIPD Qualified Level 7
Desirable
- Master's level qualification
Experience
Essential
- Senior people professional with experience across all facets of HR.
- Previous experience of building effective relationships with senior stakeholders.
- Proven experience of thinking strategically and analysing issues to identify and implement
- creative solutions.
- Credible and confident, possessing the presence as well as the depth of HR experience to
- inspire and drive change.
- Knowledge of pay and rewards systems, and job evaluation.
- Experience of successfully championing change to promote equality, diversity and inclusion.
Desirable
- Experience or a good understanding of the third sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
