Community Engagement Manager

Royal Trinity Hospice

The closing date is 27 February 2025

Job summary

Hours: Full-time (37.5hrs/week, 0.9 FTE considered), 12 month fixed contract - maternity cover

Location: Hospice-based with a requirement for frequent travel across Trinitys catchment. Requirement to be based from the hospice with options for some working from home to be discussed with the successful candidate.

Responsible for: Community Engagement Officer, Compassionate Neighbours volunteers

This is a maternity cover position from 30 April 2025. Exact dates are negotiable, 0.9 FTE/9 day fortnight will be considered.

This is an exciting opportunity for an experienced community engagement manager to lead the delivery of our community engagement strategy and Compassionate Neighbours project, both of which play a key role in the hospices ambitious plans to reach everyone who could benefit from our care.

The successful candidate will be a confident and proactive trainer and project manager, and experienced in delivering impactful and collaborative community engagement programmes.

You will work with the Associate Director of Communications and Engagement and the Community Engagement Officer to support and grow Trinitys Compassionate Neighbours befriending project and take Trinitys Community Engagement toolkit to communities across our catchment area.

You will work collaboratively with teams in the hospice, external stakeholders and people from across our community to deliver scheduled events and projects

Main duties of the job

  • Deliver the Community Engagement function at Trinity in line with the objectives laid out in the Communications and Engagement strategy.
  • Lead the Compassionate Neighbours project, which aims to reduce social isolation amongst people at the end of their lives.
  • Recruit, train, supervise and support volunteers to become Compassionate Neighbours.
  • Work with local communities to improve literacy and confidence in talking about death, dying and bereavement.
  • Line-manage the Community Engagement Officer.
  • Work collaboratively with colleagues in clinical, volunteer management, marketing and other teams to effectively deliver Trinitys Community Engagement toolkit.

About us

We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay

Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay

A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension

A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)

Cycle to work scheme and interest-free season ticket loans available

Free eyesight test for DSE users and a contribution towards the cost of glasses

25% store discount in Trinity shops

Life assurance cover

Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party

Regular ballots for donated free tickets and prizes

Access to courses of free counselling and other wellbeing and support via our EAP

Date posted

29 January 2025

Pay scheme

Other

Salary

£38,264 to £45,731 a year includes London Weighting

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0132-25-0005

Job locations

30 Clapham Common North Side

London

SW4 0RN


Job description

Job responsibilities

We are looking for someone with:

  • experience in a community engagement/community action role or similar with a good working knowledge of the principles of community engagement;
  • project management and volunteer management experience;
  • experience developing and delivering training, with excellent facilitation, communication and influencing skills;
  • experience running projects that involve working with vulnerable people, ideally with an advanced understanding of safeguarding;
  • experience developing partnerships with a range of community leaders and groups;
  • a good understanding of the ways in which social isolation and loneliness can impact emotional and physical health;
  • the passion, skills, creativity and cultural competency to successfully drive forward the community engagement function.
  • The Community Engagement Manager plays a key role in contributing to Trinitys five-year goal to expand our reach to all of the people in our community who would benefit from our services.

Job description

Job responsibilities

We are looking for someone with:

  • experience in a community engagement/community action role or similar with a good working knowledge of the principles of community engagement;
  • project management and volunteer management experience;
  • experience developing and delivering training, with excellent facilitation, communication and influencing skills;
  • experience running projects that involve working with vulnerable people, ideally with an advanced understanding of safeguarding;
  • experience developing partnerships with a range of community leaders and groups;
  • a good understanding of the ways in which social isolation and loneliness can impact emotional and physical health;
  • the passion, skills, creativity and cultural competency to successfully drive forward the community engagement function.
  • The Community Engagement Manager plays a key role in contributing to Trinitys five-year goal to expand our reach to all of the people in our community who would benefit from our services.

Person Specification

Experience

Essential

  • Experience of community engagement/ development
  • Project management experience
  • Significant experience of delivering training and facilitating groups
  • Use of IT and data management systems
  • Ability to partner effectively and influence a range of internal and external stakeholders

Qualifications

Essential

  • Experience in a palliative care setting
  • Community engagement/community development qualification
Person Specification

Experience

Essential

  • Experience of community engagement/ development
  • Project management experience
  • Significant experience of delivering training and facilitating groups
  • Use of IT and data management systems
  • Ability to partner effectively and influence a range of internal and external stakeholders

Qualifications

Essential

  • Experience in a palliative care setting
  • Community engagement/community development qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Trinity Hospice

Address

30 Clapham Common North Side

London

SW4 0RN


Employer's website

https://www.royaltrinityhospice.london/ (Opens in a new tab)

Employer details

Employer name

Royal Trinity Hospice

Address

30 Clapham Common North Side

London

SW4 0RN


Employer's website

https://www.royaltrinityhospice.london/ (Opens in a new tab)

For questions about the job, contact:

HR Advisor

Helena O'Donnell

recruitment@royaltrinityhospice.london

02077871000

Date posted

29 January 2025

Pay scheme

Other

Salary

£38,264 to £45,731 a year includes London Weighting

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0132-25-0005

Job locations

30 Clapham Common North Side

London

SW4 0RN


Supporting documents

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