Job responsibilities
Primary Duties and Areas of Responsibility
To assist the PCN in delivering improvements to the services we
provide our patients in relation to participating in national cancer screening
programmes.
Ensuring robust and supportive referral practices are in place for
patients suspected of having cancer; including use of guidelines, professional
development and safety netting of those referred.
In support of collaborative working the post holder will form
productive and supportive relationships with practice staff who have the
skills, knowledge and remit to contribute to the work e.g. GP practice
non-clinical cancer champions, pharmacists, secretaries etc.
The post holder will assist the PCN constituent practices to evaluate
their screening uptake and engage hard to reach populations and to reduce
health inequalities. This will include working alongside practices to enhance
processes to track and follow- up screening non- responders.
Take forward proactive monitoring and tracking of patients suspected
or confirmed of having a cancer diagnosis ensuring that their journey is
processed in a timely and efficient manner, in line with Cancer Waiting Time
Targets.
Provide advice and support to practices on audit/ referral review of
cancer diagnoses.
To work with practices to collate the learning from case reviews to
identify any trends
Develop with core staff across the PCN, consistent safe netting
approaches/systems to monitor patients who have been referred urgently with suspected
cancer or for further investigations to exclude the possibility of cancer.
Provide the PCN with support to host peer-to-peer learning events that
look at data and trends in diagnosis of screening across a network and
including of appropriate contributors from other organisations.
Sources appropriate resources, training, system examples from
appropriate organisations such as The Cancer Alliance, Cancer Research UK,
Macmillan and local authority partners.
Be a point of contact for PCN member practices to develop and
implement their cancer screening improvement action plans.
Create a library of PCN data packs and other resources to support the
delivery of information to patients in a wide variety of formats to meet the
needs of all patient groups, including those with learning disabilities, and
people for whom English is not a first language.
Review practice coding for report building and templates to ensure
consistency across the PCN and accuracy of data.
Identify coding anomalies and liaise with template
author
Provide administrative support for project
evaluation and feedback.
Quality
Manage personal time and
workload effectively and efficiently
Meet deadlines and other
performance benchmarks and reporting for the PCN
Use significant event
analysis to alert staff to areas of potential risk
Education,
Training and Development
To undertake all relevant training as set out by The Personalised
Care Institute
Engage with and participate fully in all mandatory training and
development
Take personal ownership of the responsibility to keep up to date
with latest guidelines
Undertake additional training and development to close potential
gaps in skills and knowledge
Governance and
Risk
Ensure
the confidentiality and security of all information that is dealt with in
the course of performing duties
Ensure
that all systems for Information Governance, GDPR, and confidentiality is
maintained at all times
Communication
The
post-holder should recognise the importance of effective communication within
the team and will strive to:
Communicate effectively with other team
members
Communicate effectively with patients and
carers
Recognise peoples needs for alternative
methods of communication and respond accordingly
Confidentiality
In the performance of the duties outlined
in this job description, the post-holder may have access to confidential
information relating to GP practices, patients and their careers, practice
staff, GP federation staff and other healthcare workers. They may also
have access to information relating to the federation as a business
organisation. All such information from any source is to be regarded as
strictly confidential
All members
of staff are bound by the requirements of the Data Protection Act
1998. Information relating to
patients, carers, colleagues, other healthcare workers or the business of
the organisation may only be divulged to authorised persons in accordance
with LPC policies and procedures, IG regulations and Data Protection Act
relating to confidentiality and the protection of personal and sensitive
data
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately
Equality and Diversity
The post-holder will support the
equality, diversity and rights of patients, carers and colleagues, to include:
Acting
in a way that recognises the importance of peoples rights, interpreting
them in a way that is consistent with business procedures and policies,
and current legislation
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving
in a manner which is welcoming to and of the individual, is non-judgmental
and respects their circumstances, feelings priorities and rights.
Health & Safety
The post-holder will assist in
promoting and maintaining their own and others health, safety and security as
defined in both the federations and practices Health & Safety Policies.
This will include:
Using
personal security systems within the workplace according to business
guidelines
Using
personal security systems within the workplace according to business
guidelines
Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks
Making
effective use of training to update knowledge and skills
Maintaining
work areas in a tidy and safe way and free from hazards
Actively
reporting of health and safety hazards and infection hazards immediately
when recognised
Keeping
own work areas and general areas clean, assisting in the maintenance of
general standards of cleanliness consistent with the scope of the job
holders role
Reporting
potential risks identified
Safeguarding
The organisation is committed to
safeguarding and promoting the welfare of children and vulnerable adults. It
expects all employees to share this commitment. All staff members are required
to undertake safeguarding training and follow safeguarding policies and
procedures
Smoke Free Policy
In line with the Department of Health
guidelines, the organisation operates a strict smoke-free policy. This includes
not permitting the use of E-cigarettes on the premises.