Job summary
Job Title - Health and
Wellbeing Lead Coach BWell Young Persons Project
Hours -Full Time
Location -The Brandon Centre, 26 Prince
of Wales Road, London NW5 3LG
Reports to- CEO
Salary - £27,300 gross per annum
Accountability -The post holder shall be
accountable to the Brandon Centre Board through the Chief Executive Officer.
The BWell
Health & Wellbeing Lead Coach will provide Team Leadership to the BWell
coaches and Young Peoples Facilitator.
They will have effective oversight of the BWell programme, including the
ongoing evaluation and development of the pilot. As a highly experienced Coach, they will
support the team of coaches and provide individual, group and peer supervision.
Main duties of the job
As a BWell
Coach they will predominately use health coaching skills to support young
people to develop the knowledge, skills, and confidence to become active
participants in their care so that they can reach their health and wellbeing
goals. The BWell Coaches will support Young People to feel confident about the
knowledge, skills and confidence and support them to feel engaged and confident
in taking care of their wellbeing. BWell Health & Wellbeing Coaches will
also provide access to self-management education, peer support and social
prescribing as appropriate.
BWell Coaches
will use a non-judgemental approach that supports the young person to
self-identify existing issues and encourages proactive prevention of new and
existing illnesses. This approach is based on using strong communication and
negotiation skills, supports personal choice and positive risk-taking,
addresses potential consequences, and ensures people understand the
accountability of their own decisions based on what matters to the person.
They will work
alongside people to coach and motivate them through individual coaching
sessions, supporting them to self-identify their needs, set goals, and help
them to implement their personalised goals.
About us
The principal objective of
Brandon Centre is to provide a professional, accessible, and flexible service
which responds to the psychological, medical, sexual and social needs of young
people under 25 years and their families.
The services we provide
are:
-
Mental Health Services including individual
Counselling & Psychotherapy for young people, Systemic Integrative
Treatment for families using a range of evidence-based therapies and
therapeutic work and therapeutic outreach work in community settings
-
Sexual Health Services including
contraception, drop in and outreach sessions
-
Clinical Training
and Consultancy including healthy living, parent programmes and other group
work
Job description
Job responsibilities
Leadership
Provide leadership to the team of coaches and
effective oversight of the BWell programme, including ongoing evaluation and
development of the BWell pilot.
Hold peer support groups every 2 months
Undertake individual health coaching supervision
with all coaches on a monthly basis.
Lead the recruitment, selection and training of new
coaches, including supporting Young People and Young Ambassadors.
Report through the Young Peoples Leadership Board to
develop the programme in line with what is helpful for Young People
Coaching
- The
role will require managing and prioritising a young peoples caseload, in
accordance with the needs, priorities and any urgent support required by
individuals in the caseload.
- To
provide one-to-one health coaching support for young people based on what
is important to them, with the aim of improving young peoples levels of
young peoples activation.
- Empowering
people to improve their health outcomes and sense of wellbeing, preventing
unnecessary reliance on clinical services.
- Providing
interventions such as self-management education and peer support.
- Supporting
people to establish and attain goals set by the person based on what is
important to them, building on goals that are important to the individual.
- Working
with other local health, local authority, and voluntary sector services
such as social prescribing / youth services etc. to support the triaging
of appropriate and timely referrals that connect people to the right intervention
/ community-based activities which support their health and wellbeing
including BWells Community of Support
- To
work as part of Brandon Centre multi-disciplinary, multi-agency team to
promote health coaching and to be ambassadors for personalised care and
supported self-management, modelling the coaching approach in their work.
- To
promote and raise awareness of the BWell Coaching Pilot, particularly to
groups and communities that experience barriers to access.
- To
attend and contribute to team meetings and events as required by the
service.
- To
support the system, they work within to develop pathways that are relevant
to the needs of people who receive health and wellbeing coaching.
- Provide
support to local community groups and work with other health, social care,
and voluntary sector providers to support the young peoples health and
well-being holistically.
- Ensure
that all Brandon Centre staff are made aware of the BWell Pilot and
support colleagues to develop their skills and understanding of personalised
care, behavioural approaches and ensuring consistency in the follow up of
peoples goals where a multi-disciplinary team (MDT) is involved.
- Raise
awareness within Brandon Centre of shared decision-making conversations.
- Work
with young people to understand their level of knowledge, skills, and
confidence when engaging with their health and wellbeing.
- Explore
and support access to a personal health budget, where appropriate, for
their care and support.
- Maintain individual coachee records/monitoring
templates and upload data onto the patient source database at each
session.
Supervisory duties
-
To receive regular Health Coaching supervision and ongoing peer support, in
accordance with professional practice guidelines.
-
Assisting with
induction of new staff members to familiarise them with Brandon Centre and
BWell day to day procedures and administration.
Job description
Job responsibilities
Leadership
Provide leadership to the team of coaches and
effective oversight of the BWell programme, including ongoing evaluation and
development of the BWell pilot.
Hold peer support groups every 2 months
Undertake individual health coaching supervision
with all coaches on a monthly basis.
Lead the recruitment, selection and training of new
coaches, including supporting Young People and Young Ambassadors.
Report through the Young Peoples Leadership Board to
develop the programme in line with what is helpful for Young People
Coaching
- The
role will require managing and prioritising a young peoples caseload, in
accordance with the needs, priorities and any urgent support required by
individuals in the caseload.
- To
provide one-to-one health coaching support for young people based on what
is important to them, with the aim of improving young peoples levels of
young peoples activation.
- Empowering
people to improve their health outcomes and sense of wellbeing, preventing
unnecessary reliance on clinical services.
- Providing
interventions such as self-management education and peer support.
- Supporting
people to establish and attain goals set by the person based on what is
important to them, building on goals that are important to the individual.
- Working
with other local health, local authority, and voluntary sector services
such as social prescribing / youth services etc. to support the triaging
of appropriate and timely referrals that connect people to the right intervention
/ community-based activities which support their health and wellbeing
including BWells Community of Support
- To
work as part of Brandon Centre multi-disciplinary, multi-agency team to
promote health coaching and to be ambassadors for personalised care and
supported self-management, modelling the coaching approach in their work.
- To
promote and raise awareness of the BWell Coaching Pilot, particularly to
groups and communities that experience barriers to access.
- To
attend and contribute to team meetings and events as required by the
service.
- To
support the system, they work within to develop pathways that are relevant
to the needs of people who receive health and wellbeing coaching.
- Provide
support to local community groups and work with other health, social care,
and voluntary sector providers to support the young peoples health and
well-being holistically.
- Ensure
that all Brandon Centre staff are made aware of the BWell Pilot and
support colleagues to develop their skills and understanding of personalised
care, behavioural approaches and ensuring consistency in the follow up of
peoples goals where a multi-disciplinary team (MDT) is involved.
- Raise
awareness within Brandon Centre of shared decision-making conversations.
- Work
with young people to understand their level of knowledge, skills, and
confidence when engaging with their health and wellbeing.
- Explore
and support access to a personal health budget, where appropriate, for
their care and support.
- Maintain individual coachee records/monitoring
templates and upload data onto the patient source database at each
session.
Supervisory duties
-
To receive regular Health Coaching supervision and ongoing peer support, in
accordance with professional practice guidelines.
-
Assisting with
induction of new staff members to familiarise them with Brandon Centre and
BWell day to day procedures and administration.
Person Specification
Skills & Knowledge
Essential
- Active and empathic listening.
- Effective questioning.
- Building trust and rapport.
- Providing supportive challenge.
- Shared agenda setting.
- Collaborative goal setting.
- Shared follow up planning.
- Using simple health literate communication techniques.
- Structuring conversations using a coaching approach.
Desirable
- Experience working with young people over the phone and virtual platforms.
Qualifications
Essential
- Trained in Health Coaching in line with the NHSE/Implementation and quality summary guide (this will be provided by BC if coaches do not currently hold this)
- Training will include understanding the basics of social prescribing, plus an accredited health coaching skills programme (minimum of four days) and documented practice hours, along with opportunities for reflection and follow up activities.
Desirable
- Full membership of EMCC as a senior practitioner
Experience
Essential
- In depth demonstrable coaching experience
- Experience of working with young people
- Experience of working within a multi-disciplinary team
- A working knowledge of safeguarding children and young people
Desirable
- Experience of engaging young people or service users in participation work
Other requirements
Essential
- To participate in regular health and wellbeing coaching supervision and continual learning. This will include, but is not limited to, regular contact with Brandon Centre supervisor;
- Refresher training sessions;
- Buddying with peers/peer support sessions;
- One-to-one support from a practitioner with more health coaching experience;
- E-learning to revisit or deepen training;
- On-going improvements to systems and processes;
Desirable
Person Specification
Skills & Knowledge
Essential
- Active and empathic listening.
- Effective questioning.
- Building trust and rapport.
- Providing supportive challenge.
- Shared agenda setting.
- Collaborative goal setting.
- Shared follow up planning.
- Using simple health literate communication techniques.
- Structuring conversations using a coaching approach.
Desirable
- Experience working with young people over the phone and virtual platforms.
Qualifications
Essential
- Trained in Health Coaching in line with the NHSE/Implementation and quality summary guide (this will be provided by BC if coaches do not currently hold this)
- Training will include understanding the basics of social prescribing, plus an accredited health coaching skills programme (minimum of four days) and documented practice hours, along with opportunities for reflection and follow up activities.
Desirable
- Full membership of EMCC as a senior practitioner
Experience
Essential
- In depth demonstrable coaching experience
- Experience of working with young people
- Experience of working within a multi-disciplinary team
- A working knowledge of safeguarding children and young people
Desirable
- Experience of engaging young people or service users in participation work
Other requirements
Essential
- To participate in regular health and wellbeing coaching supervision and continual learning. This will include, but is not limited to, regular contact with Brandon Centre supervisor;
- Refresher training sessions;
- Buddying with peers/peer support sessions;
- One-to-one support from a practitioner with more health coaching experience;
- E-learning to revisit or deepen training;
- On-going improvements to systems and processes;
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.