Health and Wellbeing Lead Coach

Brandon Centre

The closing date is 10 December 2021

Job summary

Job Title - Health and Wellbeing Lead Coach BWell Young Persons Project

Hours -Full Time

Location -The Brandon Centre, 26 Prince of Wales Road, London NW5 3LG

Reports to- CEO

Salary - £27,300 gross per annum

Accountability -The post holder shall be accountable to the Brandon Centre Board through the Chief Executive Officer.

The BWell Health & Wellbeing Lead Coach will provide Team Leadership to the BWell coaches and Young Peoples Facilitator. They will have effective oversight of the BWell programme, including the ongoing evaluation and development of the pilot. As a highly experienced Coach, they will support the team of coaches and provide individual, group and peer supervision.

Main duties of the job

As a BWell Coach they will predominately use health coaching skills to support young people to develop the knowledge, skills, and confidence to become active participants in their care so that they can reach their health and wellbeing goals. The BWell Coaches will support Young People to feel confident about the knowledge, skills and confidence and support them to feel engaged and confident in taking care of their wellbeing. BWell Health & Wellbeing Coaches will also provide access to self-management education, peer support and social prescribing as appropriate.

BWell Coaches will use a non-judgemental approach that supports the young person to self-identify existing issues and encourages proactive prevention of new and existing illnesses. This approach is based on using strong communication and negotiation skills, supports personal choice and positive risk-taking, addresses potential consequences, and ensures people understand the accountability of their own decisions based on what matters to the person.

They will work alongside people to coach and motivate them through individual coaching sessions, supporting them to self-identify their needs, set goals, and help them to implement their personalised goals.

About us

The principal objective of Brandon Centre is to provide a professional, accessible, and flexible service which responds to the psychological, medical, sexual and social needs of young people under 25 years and their families.

The services we provide are:

- Mental Health Services including individual Counselling & Psychotherapy for young people, Systemic Integrative Treatment for families using a range of evidence-based therapies and therapeutic work and therapeutic outreach work in community settings

- Sexual Health Services including contraception, drop in and outreach sessions

- Clinical Training and Consultancy including healthy living, parent programmes and other group work

Job description

Job responsibilities


Provide leadership to the team of coaches and effective oversight of the BWell programme, including ongoing evaluation and development of the BWell pilot.

Hold peer support groups every 2 months

Undertake individual health coaching supervision with all coaches on a monthly basis.

Lead the recruitment, selection and training of new coaches, including supporting Young People and Young Ambassadors.

Report through the Young Peoples Leadership Board to develop the programme in line with what is helpful for Young People


  • The role will require managing and prioritising a young peoples caseload, in accordance with the needs, priorities and any urgent support required by individuals in the caseload.
  • To provide one-to-one health coaching support for young people based on what is important to them, with the aim of improving young peoples levels of young peoples activation.
  • Empowering people to improve their health outcomes and sense of wellbeing, preventing unnecessary reliance on clinical services.
  • Providing interventions such as self-management education and peer support.
  • Supporting people to establish and attain goals set by the person based on what is important to them, building on goals that are important to the individual.
  • Working with other local health, local authority, and voluntary sector services such as social prescribing / youth services etc. to support the triaging of appropriate and timely referrals that connect people to the right intervention / community-based activities which support their health and wellbeing including BWells Community of Support
  • To work as part of Brandon Centre multi-disciplinary, multi-agency team to promote health coaching and to be ambassadors for personalised care and supported self-management, modelling the coaching approach in their work.
  • To promote and raise awareness of the BWell Coaching Pilot, particularly to groups and communities that experience barriers to access.
  • To attend and contribute to team meetings and events as required by the service.
  • To support the system, they work within to develop pathways that are relevant to the needs of people who receive health and wellbeing coaching.
  • Provide support to local community groups and work with other health, social care, and voluntary sector providers to support the young peoples health and well-being holistically.
  • Ensure that all Brandon Centre staff are made aware of the BWell Pilot and support colleagues to develop their skills and understanding of personalised care, behavioural approaches and ensuring consistency in the follow up of peoples goals where a multi-disciplinary team (MDT) is involved.
  • Raise awareness within Brandon Centre of shared decision-making conversations.
  • Work with young people to understand their level of knowledge, skills, and confidence when engaging with their health and wellbeing.
  • Explore and support access to a personal health budget, where appropriate, for their care and support.
  • Maintain individual coachee records/monitoring templates and upload data onto the patient source database at each session.

Supervisory duties

- To receive regular Health Coaching supervision and ongoing peer support, in accordance with professional practice guidelines.

- Assisting with induction of new staff members to familiarise them with Brandon Centre and BWell day to day procedures and administration.

Person Specification

Skills & Knowledge


  • Active and empathic listening.
  • Effective questioning.
  • Building trust and rapport.
  • Providing supportive challenge.
  • Shared agenda setting.
  • Collaborative goal setting.
  • Shared follow up planning.
  • Using simple health literate communication techniques.
  • Structuring conversations using a coaching approach.


  • Experience working with young people over the phone and virtual platforms.



  • Trained in Health Coaching in line with the NHSE/Implementation and quality summary guide (this will be provided by BC if coaches do not currently hold this)
  • Training will include understanding the basics of social prescribing, plus an accredited health coaching skills programme (minimum of four days) and documented practice hours, along with opportunities for reflection and follow up activities.


  • Full membership of EMCC as a senior practitioner



  • In depth demonstrable coaching experience
  • Experience of working with young people
  • Experience of working within a multi-disciplinary team
  • A working knowledge of safeguarding children and young people


  • Experience of engaging young people or service users in participation work

Other requirements


  • To participate in regular health and wellbeing coaching supervision and continual learning. This will include, but is not limited to, regular contact with Brandon Centre supervisor;
  • Refresher training sessions;
  • Buddying with peers/peer support sessions;
  • One-to-one support from a practitioner with more health coaching experience;
  • E-learning to revisit or deepen training;
  • On-going improvements to systems and processes;


  • Action learning sets.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brandon Centre


26 Prince of Wales Rd

Kentish Town



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Date posted

17 November 2021

Pay scheme



£27,300 a year


Fixed term


2 years

Working pattern


Reference number


Job locations

26 Prince of Wales Rd

Kentish Town



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0300 330 1013

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+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.