Job responsibilities
General:
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To treat all clients
in a sensitive and non-judgmental manner.
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To maintain
confidentiality in accordance with national, local and Brandon Centre policies,
with specific consideration to those under the age of 16 years.
Supervisory duties
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To receive regular Health Coaching supervision and ongoing peer support, in
accordance with professional practice guidelines. 1-2-1 Supervision will be on a monthly basis
and group supervision on a fortnightly basis.
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Assisting with
induction of new staff members to familiarise them with Brandon Centre and
BWell day to day procedures and administration.
Facilitation and Engagement
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Work alongside Young
People to facilitate Young Peoples and peer activities to ensure Young People
are held and supported.
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To build on the
existing youth participation work at Brandon Centre and to collaboratively
develop, lead and grow this important area of our work.
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This will involve
working with young people to co-produce projects for young people connected to BWell
and Brandon Centre.
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Coordinate
participation work to improve and develop the service. This would include
running feedback workshops/surveys, consultation groups, participating in
interviews of new staff members.
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Working with other key
members of staff across all departments to identify and recruit youth
ambassadors.
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To provide support to Youth
Ambassadors engaging in different activities and to signpost or refer to
appropriate services if a greater level of support is required.
Coaching
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The role will require
managing and prioritising a young peoples caseload, in accordance with the
needs, priorities and any urgent support required by individuals in the
caseload.
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To provide one-to-one
health coaching support for young people based on what is important to them,
with the aim of improving young peoples levels of young peoples activation.
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Empowering people to
improve their health outcomes and sense of wellbeing, preventing unnecessary
reliance on clinical services.
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Providing interventions
such as self-management education and peer support.
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Supporting people to
establish and attain goals set by the person based on what is important to
them, building on goals that are important to the individual.
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Working with other local
health, local authority, and voluntary sector services such as social
prescribing / youth services etc. to support the triaging of appropriate and
timely referrals that connect people to the right intervention /
community-based activities which support their health and wellbeing.
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To work as part of
Brandon Centre multi-disciplinary, multi-agency team to promote health coaching
and to be ambassadors for personalised care and supported self-management,
modelling the coaching approach in their work.
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To promote and raise
awareness of the BWell Coaching Pilot, particularly to groups and communities
that experience barriers to access.
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To attend and contribute
to team meetings and events as required by the service.
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To support the system
they work within to develop pathways that are relevant to the needs of people
who receive health and wellbeing coaching, including into BWells Community of
Support.
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Provide support to local
community groups and work with other health, social care, and voluntary sector
providers to support the young peoples health and well-being holistically.
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Ensure that all Brandon
Centre staff are made aware of the B Well Pilot and support colleagues to
develop their skills and understanding of personalised care, behavioural approaches
and ensuring consistency in the follow up of peoples goals where a
multi-disciplinary team (MDT) is involved.
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Raise awareness within
Brandon Centre of shared decision-making conversations.
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Work with young people
to understand their level of knowledge, skills, and confidence when engaging
with their health and wellbeing.
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Explore and support
access to a personal health budget, where appropriate, for their care and
support.
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Maintain individual
coachee records/monitoring templates and upload data onto the patient source
database at each session.
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To work flexibly,
adapting to the needs of the service and client group while maintaining the
integrity of the role.
Information,
Data entry and processing:
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To collate
service user experience and impact of Bwell health coaching as part of the
pilot.
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To
participate and collect data that measures the impact of BWell coaching as an
intervention that supports young people to reach their goals
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Engaging
with young people to ensure we get their feedback using standardised
questionnaires and inputting this information into reports.
Use of MS Access, Excel, Patient Source (our electronic patient record
system), for the following:
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Accurately recording and amending information to
acceptable data quality standards using the manual and electronic systems in
place and any new systems as they are introduced.
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Analysing
and entering outcome measure data completed by young people.
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Preparing
and producing service data reports required by commissioners, the Board of
Trustees and senior Service Leads as required.
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Attending meetings and workshops relating to the collection and
reporting of outcome measures on a service and national level.
Service Evaluation
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To
conduct audits on different aspects of the service using our existing
records. Audit examples may include collating particular data that we do not
routinely report on.
Responsibility for Policy
and Service Development
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Proactively participate in one-to-one meetings with
line manager, identifying own learning needs, and ways that these may be met.
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Communicate issues of concern relating to the
behaviour, conduct or practice of colleagues to the director as appropriate.
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Report untoward incidents and any other relevant
information to a clinician, operations manager or director and to complete an
incident report if necessary.
