Bury GP Federation

Project Coordination Officer

The closing date is 06 June 2025

Job summary

We are seeking a flexible and supportive, detail-oriented Project Coordination Officer to join our friendly team during a period of growth and development at Bury GP Federation. This is a new post and the successful candidate will play a crucial role in supporting the AVS ( Acute Visiting Service) team and the wider BGPF team with confidential and efficient administration support.

This position requires strong organisational skills, the ability to work collaboratively with different teams, and proficiency in project management tools. The Project Coordination Officer will also be responsible for supporting the Operational Manager with the day to day running of clinics.

The role is full time - 37.5 hrs, Monday to Friday to be worked between core hours of 8am - 6pm. This is an Office based role, located in Bury centre, within the Bury Business Lodge complex.

If this opportunity is a fit with your experience and you possess the required skills, we encourage you to apply - we'd love to hear from you!

Main duties of the job

  • To provide cover for the AVS co-ordinator when they are not at work (approx. 2 days per week) and for holiday/sickness cover as required
  • To provide an efficient and confidential administrative support service to BGPF and the wider team
  • Maintain office systems, which contribute to the efficiency of the department
  • Support the Operational Manager with the day to day running of clinics
  • Provide support to projects undertaken by BGPF

Qualifications / Experience

  • Proven experience in project support/admin officer or similar role
  • Secretarial/admin experience in a busy office environment using excellent communication skills, both written and verbal
  • Experience in arranging meetings, diary management, taking and distributing minutes
  • Strong organisational skills with a keen attention to detail and the ability to manage multiple priorities simultaneously
  • Experience of producing/implementing office systems
  • Previous NHS experience highly desirable
  • An organised approach to work, prioritising and working to deadlines/ time constraints
  • Able to use own initiative

About us

Bury GP Federation - BGPF - is a federation of 23 GP practices within Bury, Greater Manchester, providing a platform for collaboration, knowledge-sharing and co-ordination. Through working at scale, we redirect resources into delivering at-scale support, relieving capacity pressures and enabling local general practice to maintain high standards of care for patients and to keep pace with best practice. We are proud of the services that we run.

Our four core objectives are as follows:

  • A reliable support organisation providing a range of services for our practices, achieving greater organisational efficiency through collaboration and reducing duplication, maximising the economic advantages of delivering primary care at scale

  • A respected service provider able to attract investment into primary care to help sustain local general practice, delivering a more expansive range of at-scale services available closer to patients homes

  • A GP led, patient-centred partner organisation working collaboratively with our practices and our partners across health and social care to facilitate the enhanced delivery of responsive, high quality and innovative services across Bury and GM

  • A trusted voice for primary care providing at-scale leadership and in partnership with the LMC and PCNs, able to advocate for and support our shareholder practices

Details

Date posted

09 May 2025

Pay scheme

Other

Salary

£23,949 to £26,282 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0126-25-0005

Job locations

Business Lodge

Barcroft Street

Bury

Lancashire

BL9 5BT


Job description

Job responsibilities

Job Summary

  • To provide cover for the AVS co-ordinator when they are not at work - approx. 2 days per week - and for holiday cover as required

  • To provide an efficient and confidential administrative support service to BGPF and the wider team

  • Maintain office systems, which contribute to the efficiency of the department

  • Support the Operational Manager with the day to day running of the clinics

  • Provide support to projects undertaken by BGPF

Key Responsibilities and Duties

  • Monitor the AVS team inbox and co-ordinate paramedic visits accordingly.

  • Monitor the AVS spreadsheet and ensure feedback is delivered to the relevant surgery for each visit.

  • Liaise with the AVS team and support the clinicians to complete visits and communicate with surgeries

  • Collect feedback directly from patients regarding the AVS service.

  • Booking and arranging meetings including room bookings for internal/external staff and visitors

  • Provide an efficient and confidential administrative support service to the BGPF team

  • Co-ordination/organising of BGPF related events including room hire and any supplies/refreshments etc.

  • Ordering of stationery/kitchen supplies and ensure stationery supplies are monitored

  • Assist PA in diary management for senior management team as and when required and cover during periods of leave

  • Monitor company inbox and delegate the action/request to the relevant staff member

  • Collect and manage data from various sources

  • Manage company folders/files

  • Support the Operational Manager with the day to day running of the clinics

  • Support the Medical Director with complaints and compliments management

  • Comms updates internally and on company social media i.e., Facebook, Instagram, LinkedIn

  • Assist HR in recruitment i.e., advertising roles, uploading JDs etc. NHS Jobs & Indeed

  • Update the contacts list and key asset list

Equality and Diversity

  • The post-holder will support the equality, diversity and rights of patients, carers and colleagues, in a non-discriminatory culture to include:

  • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures, policies, and current legislation

  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  • Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Personal/Professional Development

The post-holder will:

  • Participate in an annual appraisal conducted by their Line Manager

  • Take responsibility for own personal and/or professional development, maintaining a record of own learning

  • Participate fully in any training programme agreed by BGPF as part of this employment. Training may need to be undertaken outside of normal working hours, and/or off site

Setting an Example

  • Positively and effectively project BGPFs values, philosophy, activity and outcomes with all levels and disciplines of staff

Quality and Governance

The post-holder will strive to maintain quality within BGPF and will: -

  • Provide information for a DBS check and inform BGPF of any incident that may change the DBS status

  • Have the right to work in the UK and inform BGPF of any change

  • Alert other team members to issues of quality and risk

  • Immediately report any safeguarding or compliance concerns

  • Assess own performance and take accountability for own actions, either directly or under supervision

  • Work effectively with individuals in other agencies

  • Effectively manage own time, workload and resources

  • Work within your personal competence

  • Promote and participate in a high standard of care

  • Work with other employees to ensure a seamless journey for patients through different aspects of their care

  • Assist management to maintain regulatory compliance

  • Co-operate in the effective resolution of team conflicts

  • Attend meetings as required

Communication

  • The post-holder will always establish and maintain effective communication pathways with colleagues, management, patients, carers and other health care professionals

  • Excellent people skills are essential to engaging all levels of contributors and stakeholders in a diplomatic and meaningful way

  • Use email and other recognised methods and processes to communicate with Service Users and other agencies, ensuring the policies and procedures of BGPF are followed, such as maintaining confidentiality

Patient Confidentiality

  • The post-holder must always respect patient confidentiality and the confidentiality of electronically stored personal data in line with the requirements of the Data Protection Act

  • The post-holder should not divulge patient information unless sanctioned by the requirements of the role

  • Obtain, process and/or use information in line with GDPR requirements

Health and Safety/Risk Management

  • The post-holder must always comply with BGPFs Health and Safety policies, follow agreed safe working procedures and report incidents using the organisations Incident Reporting processes

  • The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990)

The above profile and benefits represent the job requirements. These are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will also be required to carry out any other duties as may reasonably be required by their Line Manager or the needs of the role. The job requirements may be reviewed on an ongoing basis in accordance with the changing needs of BGPF.

Job description

Job responsibilities

Job Summary

  • To provide cover for the AVS co-ordinator when they are not at work - approx. 2 days per week - and for holiday cover as required

  • To provide an efficient and confidential administrative support service to BGPF and the wider team

  • Maintain office systems, which contribute to the efficiency of the department

  • Support the Operational Manager with the day to day running of the clinics

  • Provide support to projects undertaken by BGPF

Key Responsibilities and Duties

  • Monitor the AVS team inbox and co-ordinate paramedic visits accordingly.

  • Monitor the AVS spreadsheet and ensure feedback is delivered to the relevant surgery for each visit.

  • Liaise with the AVS team and support the clinicians to complete visits and communicate with surgeries

  • Collect feedback directly from patients regarding the AVS service.

  • Booking and arranging meetings including room bookings for internal/external staff and visitors

  • Provide an efficient and confidential administrative support service to the BGPF team

  • Co-ordination/organising of BGPF related events including room hire and any supplies/refreshments etc.

  • Ordering of stationery/kitchen supplies and ensure stationery supplies are monitored

  • Assist PA in diary management for senior management team as and when required and cover during periods of leave

  • Monitor company inbox and delegate the action/request to the relevant staff member

  • Collect and manage data from various sources

  • Manage company folders/files

  • Support the Operational Manager with the day to day running of the clinics

  • Support the Medical Director with complaints and compliments management

  • Comms updates internally and on company social media i.e., Facebook, Instagram, LinkedIn

  • Assist HR in recruitment i.e., advertising roles, uploading JDs etc. NHS Jobs & Indeed

  • Update the contacts list and key asset list

Equality and Diversity

  • The post-holder will support the equality, diversity and rights of patients, carers and colleagues, in a non-discriminatory culture to include:

  • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures, policies, and current legislation

  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  • Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Personal/Professional Development

The post-holder will:

  • Participate in an annual appraisal conducted by their Line Manager

  • Take responsibility for own personal and/or professional development, maintaining a record of own learning

  • Participate fully in any training programme agreed by BGPF as part of this employment. Training may need to be undertaken outside of normal working hours, and/or off site

Setting an Example

  • Positively and effectively project BGPFs values, philosophy, activity and outcomes with all levels and disciplines of staff

Quality and Governance

The post-holder will strive to maintain quality within BGPF and will: -

  • Provide information for a DBS check and inform BGPF of any incident that may change the DBS status

  • Have the right to work in the UK and inform BGPF of any change

  • Alert other team members to issues of quality and risk

  • Immediately report any safeguarding or compliance concerns

  • Assess own performance and take accountability for own actions, either directly or under supervision

  • Work effectively with individuals in other agencies

  • Effectively manage own time, workload and resources

  • Work within your personal competence

  • Promote and participate in a high standard of care

  • Work with other employees to ensure a seamless journey for patients through different aspects of their care

  • Assist management to maintain regulatory compliance

  • Co-operate in the effective resolution of team conflicts

  • Attend meetings as required

Communication

  • The post-holder will always establish and maintain effective communication pathways with colleagues, management, patients, carers and other health care professionals

  • Excellent people skills are essential to engaging all levels of contributors and stakeholders in a diplomatic and meaningful way

  • Use email and other recognised methods and processes to communicate with Service Users and other agencies, ensuring the policies and procedures of BGPF are followed, such as maintaining confidentiality

Patient Confidentiality

  • The post-holder must always respect patient confidentiality and the confidentiality of electronically stored personal data in line with the requirements of the Data Protection Act

  • The post-holder should not divulge patient information unless sanctioned by the requirements of the role

  • Obtain, process and/or use information in line with GDPR requirements

Health and Safety/Risk Management

  • The post-holder must always comply with BGPFs Health and Safety policies, follow agreed safe working procedures and report incidents using the organisations Incident Reporting processes

  • The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990)

The above profile and benefits represent the job requirements. These are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will also be required to carry out any other duties as may reasonably be required by their Line Manager or the needs of the role. The job requirements may be reviewed on an ongoing basis in accordance with the changing needs of BGPF.

Person Specification

Experience

Essential

  • Secretarial/business admin experience arranging meetings, diary management, taking/distribution of minutes
  • Experience of working in a busy office environment

Desirable

  • Experience of producing/implementing office systems
  • Previous NHS experience

Qualifications

Essential

  • Microsoft Office Qualification or extensive Microsoft Word & Excel experience
  • Educated to at least GCSE standard, including passes in English and Mathematics

Desirable

  • IT qualification

Skills & Abilities

Essential

  • Excellent attention to detail
  • Excellent communication skills (written & verbal)
  • Displays an organised approach to work
  • Able to prioritise and work to deadlines/ time constraints
  • Able to use own initiative
  • Meets reference standards and DBS criminal record checks
  • Ability to maintain confidentiality and trust, and awareness of information governance requirements and data protection
  • Willingness to work flexible hours when required to meet work demands
Person Specification

Experience

Essential

  • Secretarial/business admin experience arranging meetings, diary management, taking/distribution of minutes
  • Experience of working in a busy office environment

Desirable

  • Experience of producing/implementing office systems
  • Previous NHS experience

Qualifications

Essential

  • Microsoft Office Qualification or extensive Microsoft Word & Excel experience
  • Educated to at least GCSE standard, including passes in English and Mathematics

Desirable

  • IT qualification

Skills & Abilities

Essential

  • Excellent attention to detail
  • Excellent communication skills (written & verbal)
  • Displays an organised approach to work
  • Able to prioritise and work to deadlines/ time constraints
  • Able to use own initiative
  • Meets reference standards and DBS criminal record checks
  • Ability to maintain confidentiality and trust, and awareness of information governance requirements and data protection
  • Willingness to work flexible hours when required to meet work demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bury GP Federation

Address

Business Lodge

Barcroft Street

Bury

Lancashire

BL9 5BT


Employer's website

https://www.burygpfederation.com/ (Opens in a new tab)

Employer details

Employer name

Bury GP Federation

Address

Business Lodge

Barcroft Street

Bury

Lancashire

BL9 5BT


Employer's website

https://www.burygpfederation.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Project Coordination Officer

Emma Jackson

emma.jackson111@nhs.net

Details

Date posted

09 May 2025

Pay scheme

Other

Salary

£23,949 to £26,282 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0126-25-0005

Job locations

Business Lodge

Barcroft Street

Bury

Lancashire

BL9 5BT


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