Job summary
Primary Care Networks are groups of GP practices working together to improve the health of their local population. BGPF is committed to the success of PCNs and towards building strong general practice in Bury. We have been supporting our PCNs since 2019 and we continue to develop a robust infrastructure of at scale support.
We are now enhancing that support and towards this are recruiting a PCN Manager to be the named lead for a PCN (s). You will coordinate and lead delivery of PCN targets for your named PCN(s) as well as working collaboratively with the other recruited PCN Manager to deliver projects across all three PCNs.
You will form an integral part of the PCN leadership team, working alongside the Clinical Director(s) and the PCN board members. As first point of contact for your respective PCN Clinical Director(s), you will act as the go-to person within the network(s).
This is a high-profile leadership role and requires strong interpersonal/communication skills and the ability to build and maintain relationships and develop and maintain multiple projects within a high-pressure environment. The successful candidate will have experience in delivering transformation at scale and in a timely manner.
Employee benefits include access to the NHS Pension Scheme, proactive CPD support and opportunities for academic development, appropriate to the role.
If you require further information in respect of this role, please contact mark.beesley@nhs.net
Main duties of the job
The PCN Manager role has two clear functions:
1. Be the named PCN Manager, supporting the delivery of the Primary Care Networks agenda.
The PCN Manager forms an integral part of the PCN leadership team working alongside the Clinical Directors and the PCN board members to ensure the smooth operation of the networks. The post holder will be the first point of contact for their respective PCN Clinical Directors and will divide their time equally in dealing with the agenda of the PCN(s), although it is recognised due to project work that this may not always be equally distributed on a given day.
2. Lead on specific projects and work streams in support of all three PCNs across the 16 member practices within those PCNs, working alongside the PCN Manager for other networks, at all times promoting the benefits of collaboration across PCNs whilst ensuring that PCNs retain their own identity.
Much of the work will involve developing work streams common to all three PCNs, not just those for whom the PCN Manager is the named lead. Bury GP Federation (BGPF) works to achieve economies of scale by supporting areas of common interest across the larger BGPF footprint.
About us
Bury GP Federation is a federation of 23 GP practices within Bury, Greater Manchester, providing a platform for collaboration, knowledge-sharing and co-ordination. Through working at scale, we redirect resources into delivering at-scale support, relieving capacity pressures and enabling local general practice to maintain high standards of care for patients and to keep pace with best practice. We are proud of the services that we run.
Our four core objectives are as follows:
A reliable support organisation providing a range of services for our practices, achieving greater organisational efficiency through collaboration and reducing duplication, maximising the economic advantages of delivering primary care at scale
A GP led, patient centred partner organisation working collaboratively with our practices and our partners across health and social care to facilitate the enhanced delivery of responsive, high quality and innovative services across Bury and GM
Job description
Job responsibilities
JOB SUMMARY
The PCN Manager role has two clear functions:
Be the named PCN Manager, supporting the delivery of the Primary Care Networks agenda.
The PCN Manager forms an integral part of the PCN leadership team working alongside the Clinical Directors and the PCN board members to ensure the smooth operation of the networks. The post holder will be the first point of contact for their respective PCN Clinical Directors and will divide their time equally in dealing with the agenda of the PCN(s), although it is recognised due to project work that this may not always be equally distributed on a given day.
2. Lead on specific projects and work streams in support of all three PCNs across the 16 member practices within those PCNs, working alongside the PCN Manager for other networks, at all times promoting the benefits of collaboration across PCNs whilst ensuring that PCNs retain their own identity.
Much of the work will involve developing work streams common to all three PCNs, not just those for whom the PCN Manager is the named lead. Bury GP Federation BGPF works to achieve economies of scale by supporting areas of common interest across the larger BGPF footprint.
Underpinning both functions, the post-holder will work as part of BGPFs management team, reporting to the Deputy Chief Operating Officer who will oversee all BGPF-provided support to PCNs as part of BGPFs support offer and overarching PCN hosting agreement. BGPF is a non-voting member of Bury PCNs and employs staff on their behalf and provides support across a wide range of other PCN activity within a non-profit cost sharing group arrangement.
The PCN Manager will act as point of expertise, coordinating other support as required from BGPF. They will ensure that all PCN governance requirements are met, translating national and local policy to maximize the benefits for local primary care and engaging PCN and BGPF leadership to enact meaningful change, supporting practices to achieve improved outcomes for the local population.
They will also liaise with the PCN Managers of other PCNs and will represent the PCNs in cross organisational meetings when agreed.
The following areas of responsibility are an indication of the role, however, could be subject to change as primary care networks continue to evolve.
PRIMARY DUTIES AND AREAS OF RESPONSIBILITY
Key relationships
External bodies e.g. VCFA, NCA, Pennine Care, LMC, private providers
Key Responsibilities and Duties
The PCN Managers areas of responsibility include:
Support organisation of PCN Board meetings (ensure admin support is in place appropriately, support the CD in setting the agenda, provide updates of progress against PCN priorities, promote at scale approaches to delivery of core targets, etc.)
Organisational
The remit of this role is broad and continues to be evolving and will require attention to detail in the delivery of high-quality day to day operations
Support the Chief Officer and Deputy Chief Officer to ensure that PCN Network Agreements are updated as support evolves and that they are signed off by PCN practice members and BGPF, that they contain all necessary information to cover the effective and efficient running of the PCN, are legally robust and contain relevant clauses to cover cost sharing arrangements
Finance
To work alongside BGPFs Chief Operating Officer and Finance leads and in liaison with PCN Clinical Directors to:
presenting financial plans, monitoring information and reports to the PCNs as required, managing any delegated budgets with propriety and in line with relevant BGPF organisational procedures with a view to achieving the best impact from well managed finances
IM&T
Work with the BGPF Data Protection Officer (DPO) to ensure the PCNs compliance with GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance. Ensure relevant data sharing and data processing agreements are in place, liaising as necessary with the BGPF DPO
Strategy and Leadership
Ensure proactive stakeholder management including frontline staff, team, service, organisation, senior leaders, external bodies
Development and change
Identify and develop appropriate tools and measures of improvement to support effective change, e.g. performance frameworks, population health data, outcome measures
Welfare
Relationship Management
Job description
Job responsibilities
JOB SUMMARY
The PCN Manager role has two clear functions:
Be the named PCN Manager, supporting the delivery of the Primary Care Networks agenda.
The PCN Manager forms an integral part of the PCN leadership team working alongside the Clinical Directors and the PCN board members to ensure the smooth operation of the networks. The post holder will be the first point of contact for their respective PCN Clinical Directors and will divide their time equally in dealing with the agenda of the PCN(s), although it is recognised due to project work that this may not always be equally distributed on a given day.
2. Lead on specific projects and work streams in support of all three PCNs across the 16 member practices within those PCNs, working alongside the PCN Manager for other networks, at all times promoting the benefits of collaboration across PCNs whilst ensuring that PCNs retain their own identity.
Much of the work will involve developing work streams common to all three PCNs, not just those for whom the PCN Manager is the named lead. Bury GP Federation BGPF works to achieve economies of scale by supporting areas of common interest across the larger BGPF footprint.
Underpinning both functions, the post-holder will work as part of BGPFs management team, reporting to the Deputy Chief Operating Officer who will oversee all BGPF-provided support to PCNs as part of BGPFs support offer and overarching PCN hosting agreement. BGPF is a non-voting member of Bury PCNs and employs staff on their behalf and provides support across a wide range of other PCN activity within a non-profit cost sharing group arrangement.
The PCN Manager will act as point of expertise, coordinating other support as required from BGPF. They will ensure that all PCN governance requirements are met, translating national and local policy to maximize the benefits for local primary care and engaging PCN and BGPF leadership to enact meaningful change, supporting practices to achieve improved outcomes for the local population.
They will also liaise with the PCN Managers of other PCNs and will represent the PCNs in cross organisational meetings when agreed.
The following areas of responsibility are an indication of the role, however, could be subject to change as primary care networks continue to evolve.
PRIMARY DUTIES AND AREAS OF RESPONSIBILITY
Key relationships
External bodies e.g. VCFA, NCA, Pennine Care, LMC, private providers
Key Responsibilities and Duties
The PCN Managers areas of responsibility include:
Support organisation of PCN Board meetings (ensure admin support is in place appropriately, support the CD in setting the agenda, provide updates of progress against PCN priorities, promote at scale approaches to delivery of core targets, etc.)
Organisational
The remit of this role is broad and continues to be evolving and will require attention to detail in the delivery of high-quality day to day operations
Support the Chief Officer and Deputy Chief Officer to ensure that PCN Network Agreements are updated as support evolves and that they are signed off by PCN practice members and BGPF, that they contain all necessary information to cover the effective and efficient running of the PCN, are legally robust and contain relevant clauses to cover cost sharing arrangements
Finance
To work alongside BGPFs Chief Operating Officer and Finance leads and in liaison with PCN Clinical Directors to:
presenting financial plans, monitoring information and reports to the PCNs as required, managing any delegated budgets with propriety and in line with relevant BGPF organisational procedures with a view to achieving the best impact from well managed finances
IM&T
Work with the BGPF Data Protection Officer (DPO) to ensure the PCNs compliance with GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance. Ensure relevant data sharing and data processing agreements are in place, liaising as necessary with the BGPF DPO
Strategy and Leadership
Ensure proactive stakeholder management including frontline staff, team, service, organisation, senior leaders, external bodies
Development and change
Identify and develop appropriate tools and measures of improvement to support effective change, e.g. performance frameworks, population health data, outcome measures
Welfare
Relationship Management
Person Specification
Qualifications
Essential
- Degree or similar qualification or experience deemed relevant and at an equivalent level to the role
- Masters level or equivalent experience in primary care services
Desirable
- Masters level qualification in management
Experience
Essential
- Experience in building strong personal relationships and have effective formal and informal networks
- Effective report writing skills and ability to provide effective assurance
- Experience in managing, supporting and leading individuals and teams
- Ability to convert strategy into practical delivery
- Strong project management
- Excellent interpersonal skills
- Literate and a good all-round communicator
- IT, keyboard and social media skills
- Good negotiation skills
- Budget management experience
- Analytical and problem-solving skills
Desirable
- Knowledge and experience of working in primary or secondary care
- Previous experience of leading change management projects
- Working with multi-disciplinary health teams system-wide
- Understanding and experience of working in the health and care system, current network configuration and future requirements
Qualities
Essential
- Demonstrates a high level of integrity
- Good team player able to work collaboratively
- Ability to use own initiative, follow tasks through and work with a high level of autonomy
- Able to learn and adapt on the job - be responsive and agile in adapting to a rapidly changing environment
Person Specification
Qualifications
Essential
- Degree or similar qualification or experience deemed relevant and at an equivalent level to the role
- Masters level or equivalent experience in primary care services
Desirable
- Masters level qualification in management
Experience
Essential
- Experience in building strong personal relationships and have effective formal and informal networks
- Effective report writing skills and ability to provide effective assurance
- Experience in managing, supporting and leading individuals and teams
- Ability to convert strategy into practical delivery
- Strong project management
- Excellent interpersonal skills
- Literate and a good all-round communicator
- IT, keyboard and social media skills
- Good negotiation skills
- Budget management experience
- Analytical and problem-solving skills
Desirable
- Knowledge and experience of working in primary or secondary care
- Previous experience of leading change management projects
- Working with multi-disciplinary health teams system-wide
- Understanding and experience of working in the health and care system, current network configuration and future requirements
Qualities
Essential
- Demonstrates a high level of integrity
- Good team player able to work collaboratively
- Ability to use own initiative, follow tasks through and work with a high level of autonomy
- Able to learn and adapt on the job - be responsive and agile in adapting to a rapidly changing environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
