Job summary
Bury
GP Federation are looking for an enthusiastic Business Support Officer
with the opportunity to partake in an apprenticeship and gain a business
administration or equivalent qualification (level dependent upon
experience/qualifications).
The
hours are full-time, 37.5 per week Monday to Friday, based onsite at our open
plan Offices in Bury (BL9 5BT)
Salary
will start £23,000.00 per annum on commencement and be reviewed upon completion of apprenticeship/training
This
is an exciting role where you will be an integral part of the team and given
the opportunity to develop your skills through our training programme.
We
offer a generous annual leave entitlement as well as NHS pension, cycle
to work scheme, free parking, access to staff gym, Blue Light discount and as
much tea & coffee as you can drink!
If
you are wanting to be part of a friendly, relaxed team where you can make a
positive contribution to the organisation, we want to hear from you.
If youre an experienced administrator or someone
looking to build a career with the enthusiasm and skills required to meet the
role, then were ready to hear from you.
Main duties of the job
Job Summary
- To provide an efficient and confidential administrative support service to BGPF and the wider team
- Maintain office systems, which contribute to the efficiency of the department
- Support the Operational Manager with the day to day running of the clinics
- Provide support to projects undertaken by BGPF
Key Responsibilities and Duties
- Booking and arranging meetings including room bookings for internal/external staff and visitors
- Provide an efficient and confidential administrative support service to the BGPF team
- Co-ordination/organising of BGPF related events including room hire and any supplies/refreshments etc.
- Ordering of stationery/kitchen supplies and ensure stationery supplies are monitored
- Assist PA in diary management for senior management team as and when required and cover during periods of leave
- Monitor company inbox and delegate the action/request to the relevant staff member
- Collect and manage data from various sources
- Manage company folders/files
- Support the Operational Manager with the day to day running of the clinics
- Support the Medical Director with complaints and compliments management
- Comms updates internally and on company social media i.e., Facebook, Instagram, LinkedIn
- Assist HR in recruitment i.e., advertising roles, uploading JDs etc. NHS Jobs & Indeed
- Update the contacts list and key asset list
About us
About Us
Bury GP Federation (BGPF) is a federation of 23 GP practices within Bury, Greater Manchester, providing a platform for collaboration, knowledge-sharing and co-ordination. Through working at scale, we redirect resources into delivering at-scale support, relieving capacity pressures and enabling local general practice to maintain high standards of care for patients and to keep pace with best practice. We are proud of the services that we run.
Our four core objectives are as follows:
- A reliable support organisation providing a range of services for our practices, achieving greater organisational efficiency through collaboration and reducing duplication, maximising the economic advantages of delivering primary care at scale
- A respected service provider able to attract investment into primary care to help sustain local general practice, delivering a more expansive range of at-scale services available closer to patients homes
- A GP led, patient-centred partner organisation working collaboratively with our practices and our partners across health and social care to facilitate the enhanced delivery of responsive, high quality and innovative services across Bury and GM
- A trusted voice for primary care providing at-scale leadership and in partnership with the LMC and PCNs, able to advocate for and support our shareholder practices
Job description
Job responsibilities
Job Summary
Key Responsibilities and Duties
Booking and arranging meetings including room bookings for internal/external staff and visitors
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, in a non-discriminatory culture to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures, policies, and current legislation
Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights
Personal/Professional Development
The post-holder will:
Setting an Example
Quality and Governance
The post-holder will strive to maintain quality within BGPF and will: -
Communication
The post-holder will establish and maintain effective communication pathways at all times with colleagues, management, patients, carers and other health care professionals
Use email and other recognised methods and processes to communicate with Service Users and other agencies, ensuring the policies and procedures of BGPF are followed, such as maintaining confidentiality
Patient Confidentiality
The post-holder must at all times respect patient confidentiality and, in particular, the confidentiality of electronically stored personal data in line with the requirements of the Data Protection Act
Health and Safety/Risk Management
The post-holder must always comply with BGPFs Health and Safety policies, follow agreed safe working procedures and report incidents using the organisations Incident Reporting processes
The above profile and benefits represent the job requirements. These are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will also be required to carry out any other duties as may reasonably be required by their Line Manager or the needs of the role. The job requirements may be reviewed on an ongoing basis in accordance with the changing needs of BGPF.
Job description
Job responsibilities
Job Summary
Key Responsibilities and Duties
Booking and arranging meetings including room bookings for internal/external staff and visitors
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, in a non-discriminatory culture to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures, policies, and current legislation
Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights
Personal/Professional Development
The post-holder will:
Setting an Example
Quality and Governance
The post-holder will strive to maintain quality within BGPF and will: -
Communication
The post-holder will establish and maintain effective communication pathways at all times with colleagues, management, patients, carers and other health care professionals
Use email and other recognised methods and processes to communicate with Service Users and other agencies, ensuring the policies and procedures of BGPF are followed, such as maintaining confidentiality
Patient Confidentiality
The post-holder must at all times respect patient confidentiality and, in particular, the confidentiality of electronically stored personal data in line with the requirements of the Data Protection Act
Health and Safety/Risk Management
The post-holder must always comply with BGPFs Health and Safety policies, follow agreed safe working procedures and report incidents using the organisations Incident Reporting processes
The above profile and benefits represent the job requirements. These are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will also be required to carry out any other duties as may reasonably be required by their Line Manager or the needs of the role. The job requirements may be reviewed on an ongoing basis in accordance with the changing needs of BGPF.
Person Specification
Qualifications
Essential
- Microsoft Office Qualification or extensive Microsoft Word & Excel experience
- Educated to at least GCSE standard, including passes in English and Mathematics
Desirable
Experience
Essential
- Secretarial/business admin experience arranging meetings, diary management, taking/distribution of minutes
- Experience of working in a busy office environment
Desirable
- Experience of producing/implementing office systems
- Previous NHS experience
Skills & Abilities
Essential
- Excellent attention to detail
- Excellent communication skills (written & verbal)
- Displays an organised approach to work
- Able to prioritise and work to deadlines/ time constraints
- Able to use own initiative
- Meets reference standards and DBS criminal record checks
- Ability to maintain confidentiality and trust, and awareness of information governance requirements and data protection
- Willingness to work flexible hours when required to meet work demands
Person Specification
Qualifications
Essential
- Microsoft Office Qualification or extensive Microsoft Word & Excel experience
- Educated to at least GCSE standard, including passes in English and Mathematics
Desirable
Experience
Essential
- Secretarial/business admin experience arranging meetings, diary management, taking/distribution of minutes
- Experience of working in a busy office environment
Desirable
- Experience of producing/implementing office systems
- Previous NHS experience
Skills & Abilities
Essential
- Excellent attention to detail
- Excellent communication skills (written & verbal)
- Displays an organised approach to work
- Able to prioritise and work to deadlines/ time constraints
- Able to use own initiative
- Meets reference standards and DBS criminal record checks
- Ability to maintain confidentiality and trust, and awareness of information governance requirements and data protection
- Willingness to work flexible hours when required to meet work demands
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
