Care Home Care Coordinator

Job description

Job responsibilities

Overall responsibility for arranging the monthly Care Home MDT meetings and the smooth running of integrated care within the PCN. The key role of the Care Coordinator will be to schedule the MDT meetings, manage the meeting agenda items, write up minutes and ensure that actions are recorded and completed.

Liaise with all clinical and non-clinical members in the MDT to ensure effective MDT function.

Support the Clinical Lead for this work stream through providing administrative support, where required.

Manage reporting required and associated within the DES specifications for required services.

The care-coordinator would deal with the daily queries received from the care homes, seeing the queries through to completion and linking in with the relevant clinicians to enable this completion which will include the GPs, ANPs and clinical pharmacists.

Support the development of a PCN-wide Winter Pressures Plan for our care homes, supporting the rollout of Flu Vaccinations and blood tests.

Signpost practice team members, service users and carers to relevant services including the Social Prescribing Link Worker Service.

Liaise with other stakeholders as needed for the collective benefit of patients including but not limited to Patients, GPs, Nurses, other practice staff and other healthcare professionals including pharmacists and pharmacy technicians from provider and commissioning organisations.

Develop excellent working relationships with the all partners, wider service networks including the voluntary sector, GP practices, adult social care, hospitals, community pharmacists and other members of the MDT

Providing a point of contact for both staff and patients in coordinating care and will help to deal with incoming queries.

Support patients to access personalised care and support plans, in line with best practice.

Ensure regular and consistent communication with care homes regarding patient progress and any complications, including supporting the coordination of ward rounds

Provide these cohorts of people signposting to identified services in order to maintain their independence and improve their health and well being

Person Specification

Qualifications

Essential

• Core level of Maths and English

Experience

Essential

• Willing to engage with relevant training programmes
• Demonstrable commitment to professional and personal development
• Understanding / experience of healthcare or care home provision
• Understanding of wider healthcare delivery including roles of core MDT members and role of primary care
• Experience providing advice/signposting to people
• Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes
• Experience of analysing and interpreting information and present results in a clear and concise manner
• Experience of collating and disseminating voluminous and sometimes complex information.
• Experience of organising recurrent events
• Evidence of administrative skills and robust record keeping
• Understanding / experience of using tools to create individualised plans
• Awareness of digital solutions to support independent living / remote healthcare monitoring
• Experience of preparing plans and reporting progress against these

Behaviour

Essential

• Demonstrate understanding of, and contributes to, the network
• Demonstrate ability to motivate self to achieve goals
• Promotes diversity and equality and leads by example
• Ability to present plans, outcomes and learning to stakeholders
• Basic IT skills
• Good communicator
• Professional, approachable and respectful attitude to others
• Evidence of coaching approach to supporting individuals
• Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
• Full clean driving license and access to a vehicle.

Desirable

• Knowledge of Emis clinical systems
• Demonstrates ability to improve quality within limitations of service
• An ability to provide constructive feedback and receive feedback in a professional manner. Recognises the roles of other colleagues and their role to person care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SMGPF Ltd.

Address

c/o Borchardt Medical Centre

62 Whitchurch Road

Manchester

Greater Manchester

M20 1EB

Employer's website

http://www.smgpf.co.uk/?LMCL=gO2cRv (Opens in a new tab)