Implementation Manager (3 month FTC)

Job description

Job responsibilities

ABOUT THE SERVICE

An opportunity has arisen to support Social Interest Group with an exciting new project/service which will be live in June 2023! Social Interest Group will start to work alongside Sodexo in HMP Altcourse to run the Visitors Centre and implement a programme of group work and family interventions that include Safe Grounds flagship relationships programmes Fathers Inside, Family Man, Man Up and The Thing Is.

Social Interest Group is currently in negotiation with the present providers of the Visitors Centre at HMP Altcourse about the TUPE of existing staff and discussions have started with Sodexo regarding the mobilisation of the contract.

ABOUT THE ROLE

The Implementation Manager will oversee and coordinate the mobilisation and implementation of Social Interest Group and Safe Grounds work, including the management and training new and existing employees.

You will ensure the service is set up to operate and deliver to the standards of Social Interest Group, Safe Ground, Sodexo, and other stakeholders. You will establish and develop relationships with internal and external partners and agencies, liaising with the Senior Leadership Teams and Operational Staff within the organisations. In this role, you will create strategic plans for immediate, short, medium and long term delivery of the service.

We envisage this project will take 3 months, and then be handed over to the Family Services Manager.

Rota: Monday to Friday 9-5, with some flexibility to suit service demands.

ABOUT US

The Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with length of service
• Training and Development including access to courses, upskilling, and progression plans
• Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme including counselling
• Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle to work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference to peoples lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

Were looking for an individual with extensive experience and an understanding of the Criminal Justice Service, with excellent project management skills and a record of leading teams with change and transition within the Criminal Justice System. You will be an excellent manager, leader and project manager, with the skills and experience to support our culture and long term vision.

OVERVIEW OF KEY RESPONSIBILITIES

• Ensure the service operates and delivers to the high standards of Social Interest Group, Safe Ground, Sodexo, and our other stakeholders.
• Establish programmes as the core curriculum at HMP Altcourse, and ensure the Visitor Centre service requirements are met.
• Develop strong relationships with relevant internal and external stakeholders.
• Undertake continuous improvement through consistent evaluation and monitoring of the services.
• Be an active team player to support at service level day to day operational activities.

Management

• Line Management duties will vary but take ownership of the employee lifecycle from Recruitment, Onboarding, Induction, Performance Management, KPI monitoring and Employee relations including sickness, grievances, and disciplinaries.
• Promote a team working dynamic which is supportive and empowering.
• Office Management including premises, online systems, and working environment.

Strategic

• Take project management approach to setting up the contract and delivering the key milestones in the first 3 months of service delivery.
• Liaise with relevant teams to create short, medium and long term strategic plan.
• Keep abreast of political and social policy and developments

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

KEY CRITERIA

What we are looking for:

• Proficiency in IT and Database Management, ability to use Outlook, Access, PowerPoint, Word, and Excel
• Experience in project/change management in a prison or other criminal justice setting
• Experience in line management supervision
• Interest in and/or knowledge about prison education/family interventions
• Ability to work collaboratively with various stakeholders with an emphasis on teamwork
• Communication, analytical thinking, and flexibility

What we would like, but not essential:

• Experience working in the voluntary sectorand/orarts education

Further details of the responsibilities and key criteria can be found in the JDPS attached.

WORKING FOR US

Our Values

Ambition Eager to succeed and to accomplish as much as possible for our people

Empowerment Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on ourwebsite.

For Recruitment related enquiries, please emailrecruitment@socialinterestgroup.org.uk

Person Specification

Key Criteria

Essential

• Proficiency in IT and Database Management, ability to use Outlook, Access, PowerPoint, Word, and Excel
• Experience in project/change management in a prison or other criminal justice setting
• Experience in line management supervision
• Interest in and/or knowledge about prison education/family interventions
• Ability to work collaboratively with various stakeholders with an emphasis on teamwork
• Communication, analytical thinking, and flexibility

Employer details

Employer name

The Social Interest Group

Address

H M Prison Altcourse

Higher Lane

Liverpool

L9 7LH

Employer's website

https://socialinterestgroup.org.uk/ (Opens in a new tab)