Job responsibilities
ABOUT THE ROLEAs a Support Coach, you will contribute to successfully rehabilitating and reintegrating our Residents and Participants back into the community. Providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve more safer, integrated communities for our stakeholders.
As a Support Coach, you will identify the needs, goals and skills of the person they support and motivate them to achieve their potential. A strong focus on public protection and effective risk management is essential for this role.
Rota: The service is staffed 24 hours per day. This role will be on a 12.5 hour rota on approx 3 shifts over a 7 day period between 08:00 - 21:30, Monday to Sunday.You may also be required to attend team meetings and training which may fall outside these working hours, and they will be paid accordingly.
ABOUT THE SERVICE
Penrose Drive IAP works with high-risk offenders who are supervised by the Probation Service and is a vital element in public protection arrangements. Penrose Drive can house up to 25 adults of all ages who identify as men and provides them with enhanced supervision through 24/7 staffing, night-time curfews, compliance with consistently enforced rules and a programme of supervision, support, and monitoring, which addresses offending behaviour and the reduction of risk.
Penrose Drive IAP is, at heart, a community setting, rather than a custodial one and residents can go out into the community, if they do not have any restrictions on their license. Security is therefore flexible in both design and operation. Independent Approved Premises are required to work within the Enabling Environments Standards Framework, a programme delivered by the Royal College of Psychiatrists.
ABOUT US
The Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to peoples lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
Were looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to peoples lives!We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
OVERVIEW OF KEY RESPONSIBILITIES
- Support a caseload of Residents and Participants (R&P), contribute to the development of support plans, risk assessments and reviews.
- Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
- Ensure R&Ps understand their rights and responsibilities, with access to the right tools and resources to support them back into society and build networks.
- Develop strong internal and external relationships.
- Ensure that risk management and public protection are at the centre of all operations.
- Provide advice, guidance, and support, including life skills training.
- Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
- You may need to attend appointments alongside R&Ps when required.
- Admin duties will vary, including using our Salesforce Inform system to update records ongoing.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
- Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuseora good understanding of the sector
- Understanding of the housing and social needs of people with multiple and complex needs
- Able to influence and negotiate positive outcomes with others
What we would like, but not essential:
- Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Pyschology/Community Justice, or professional equivalent
- Experience facilitating groups and therapeutic interventions
- Experience working with different agencies/organisations and understanding the multi-disciplinary approach (Including but not limited to MAPPA/MARAC)
- Experience of providing housing support and a practical assistance within a residential or outreach support role
- Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals
Further details of the responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
Our Values
Ambition Eager to succeed and to accomplish as much as possible for our people
Empowerment Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on ourwebsite.
For Recruitment related enquiries, please emailrecruitment@socialinterestgroup.org.uk
