CYP Wellbeing Advice Team Projects Manager

Hammersmith & Fulham, Ealing & Hounslow Mind

The closing date is 22 July 2022

Job summary

The CYP Wellbeing Team currently comprises of 8 staff, within a wider Youth Services team of about 40 staff. Existing CYP Wellbeing projects are funded by the CCG, national Mind and are bought in by education settings directly. Currently, our team provides services exclusively in schools and colleges, which falls within our strategy to deliver preventative and early intervention emotional wellbeing interventions and promoting a whole school approach to mental health in education settings. Existing services include psychoeducation, 1:1 practical wellbeing advice, youth Wellbeing Ambassadors, staff training and parent workshops.

Main duties of the job

To oversee the management of a portfolio of children and young people’s (CYP) (aged 5 -25) emotional wellbeing services in education settings, and community setting. The CYP Wellbeing Advice team projects Manager is responsible for maintaining and developing the existing portfolio of projects and services across the London boroughs of Hammersmith & Fulham, Ealing and Hounslow. The CYP Wellbeing Service projects Manager also actively supports the Director and Deputy Director of Youth Services to identify and contribute to opportunities for growth across the service.

About us

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job description

Job responsibilities

Project Management

  • Leading on the development of an operational plan for the service that takes into account staff capacity and project deliverables and timelines
  • Overall responsibility for ensuring that service targets and deliverables are met across the different projects
  • Working collaboratively with the team to develop existing services to be responsive to emerging stakeholder needs and changing contexts and to be more effective in their impact
  • Working closely with the Team Coordinator and Database Officer to ensure that the appropriate data is collected and accurately recorded and stored, to ensure that services are relevant to the needs of stakeholders, meet identified service gaps and provide an evidence-base for service effectiveness
  • Identifying and developing suitable M&E tools and ensuring their effective implementation, including service review to identify where modifications to services are required
  • Overall responsibility for ensuring the timely submission of quality reports to funders (and other stakeholders where required)
  • Leading on the annual CYP Wellbeing Service Impact report
  • Ensuring that services are developed and delivered across the team, in accordance with organisational policies and procedures and best practice

Staff Management

  • Providing line-management to frontline workers on the CYP Wellbeing Team
  • Providing ongoing feedback and support to the team, as well as monthly line-management 1:1s
  • Managing safeguarding support to frontline workers on the CYP Wellbeing Team
  • Supporting the professional development of team members, both individually and collectively
  • Supporting and promoting team wellbeing
  • Leading on regular strategic team meetings
  • Attending monthly 1:1 line-management meetings and managers’ meetings

Partnership Working

  • Supporting the identification and engagement of suitable partners and funders for new projects
  • Leading on engagement with key stakeholders, including funders and partner organisations
  • Supporting the Team Coordinator to schedule and coordinate services across education settings where projects are being delivered
  • Ensuring that partners adhere to safeguarding, suicide prevention and GDPR principles and best practice
  • Overseeing the development and delivery of co-produced services
  • Leading on embedding service user engagement across the team’s operational processes
  • Representing the organisation and the Youth Services Team at conferences, meetings and events

Supporting Growth and Development

  • Inputting into the Youth Services strategy and business plan and leading on coordinating the CYP Wellbeing Team’s and other service stakeholders’ input, where relevant
  • Supporting the development of project ideas and proposals to maintain and grow existing services


  • Completing mandatory organisational training
  • Ensuring that those under direct line-management complete mandatory organisational training
  • Attending relevant training opportunities for professional development
  • Supporting individual and collective team training opportunities for professional development


  • Working closely with the Youth Services Business Support Administrator to ensure effective administrative systems are in place to support the smooth running of the CYP Wellbeing Service and wider Youth Services
  • Developing SLAs for partnership working

  • Travelling across boroughs within London (predominantly Hammersmith & Fulham, Westminster, Kensington & Chelsea, Ealing and Hounslow but may also include other London boroughs)

Person Specification

Skills and Abilities


  • Clarity of thinking able both to analyse the necessary detail and to see the overall strategic picture
  • Clarity of communication able to present key facts and balanced judgements in a range of formats to a wide range of audiences
  • Strong interpersonal skills, able to engage internally and externally with key stakeholders and staff
  • Work well independently and as part of a team, and collaborating well with colleagues
  • Be adaptable, flexible and able to work in the ever-changing context of a growing organisation
  • Strong integrity and willingness to be held accountable
  • A can do attitude to solving problems with openness to learning
  • Organisational skills and excellent time management
  • Experience of using Microsoft Office package



  • Minimum two years experience of working with vulnerable young people (e.g CYP with experiencing mental health difficulties)
  • Experience in bid writing and proposals to bring in contracts
  • Highly developed, well-articulated expertise in team management across different projects
  • A track record of delivering accountable services and excellent performance against agreed targets and objectives
  • Experience building and maintaining relationships with a range of stakeholders (service users, funders, partners)
  • Substantial experience of collating quality data for the performance of a service and writing reports
  • Working knowledge of child and adult safeguarding
  • Minimum two years experience of working with children and young people
  • Experience working in schools/in partnership with schools
  • Experience of line-management and developing staff


  • Experience working in a charity setting
  • Experience in bid writing and proposals to bring in contracts
  • Experience using Views and IAPTUS client-record systems



  • Educated to at least degree level
  • Relevant qualifications to this role (e.g qualifications in Project management, Business, development management)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hammersmith & Fulham, Ealing & Hounslow Mind


309 Lillie Road




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Date posted

10 June 2022

Pay scheme

Agenda for change


Band 6


£36,738 to £40,535 a year



Working pattern


Reference number


Job locations

309 Lillie Road




Supporting documents

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0300 330 1013

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Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.