Job summary
The purpose of the My Safe Space (MSS) is to help alleviate mental health and wellbeing during heightened arousal or crisis through supportive therapeutic provision within the local community facilitated by the MSS team. As a Team Manager, you will be a core member of the MSS team working with CYP’s between the ages of 5 - 18 years old who present or are referred to MSS.
This MSS Team Manger role would suit a Health Care Professional (HCP) like a Nurse (RMN, RLDN), Social Worker (SW), Occupational Therapist (OT) with some formal training in CBT/DBT/ interventions, experience of working within a multi-disciplinary CYP MH team with experience in managing CYP’s presenting in a MH crisis/acute MH presentations with a special interest in developing their crisis response therapeutic practice and working creatively on effective evidence based de-escalation in the community.
The MSS will mainly deliver containing short-term support in crisis using evidence based therapeutic treatment modalities on- site. There will also be ongoing support for these CYP facilitated through liaison with HFEH Mind’s in-house social prescribing services to ensure a seamless onward transition to self-management, relevant specialist Community Mental Health services, Social Care or other relevant partner agencies where required.
Main duties of the job
The MSS Team Manager role is a core
part of the HFEH Mind Complex Needs Hub providing flexible and
evidence-based episodes of crisis care and treatment to young people aged 5 -
18 presenting to My Safe Space (MSS). This role will include having an overview and
taking the lead in all mental health support and psychoeducation facilitated by
the MSS for CYP’s who are experiencing acute crisis. The MSS Team Manager will work in partnership with and other
agency leads to formulate strategies to alleviate MH Wellbeing in acute crisis using
short term evidence based therapeutic treatment modalities grounded in
psychosocial models of care.
The aim of the service is to provide psychosocial, holistic support in
crisis to help de-escalate crisis presentations, problem solve difficult
circumstances, guide MH self-management and subsequently alleviate MH wellbeing
for all CYP’s aged 5-18 accessing the
service.
About us
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job description
Job responsibilities
- Having both therapeutic and operational oversight as the lead of the multi-disciplinary MSS team assessing clinical skills required to deliver a safe and high-quality service by identifying gaps and plans to address these issues
- Ensuring consistent high standards of care and containment to service users attending the hub including risk reduction and instigating remedial action where required.
- Overseeing all clinical interventions utilised in the MSS and lead all areas of strategy and service development with direct and indirect supervision of the service development manager and youth services director.
- Establishing and maintaining evidence-based practice including the development of relevant evidence-based treatments within the MSS service context
- Providing appraisals, clinical and management supervision to senior members of MSS MDT; establishing and facilitating responsive case consultation and mentoring for all members of the Team.
- Deputising for the Service development manager or other MSS/HFEH Mind Youth Services in case supervision, assessment and case reviews/consultation during periods of Annual leave, sickness, vacancies or any other planned or unplanned absence.
- Developing care and referral pathways that support improved outcomes for children, young people and families referred to the MSS.
- Ensuring that all team members follow systems of safe practice and operational policies are adhered to. Manage day to day clinical risks and clinically advise team members on courses of action.
- Ensuring that all recording and reporting of client contact is accurate, up to date, within MSS, HFEH Mind & professional requirement standards of record keeping and of good quality.
- Ensuring that data and individual clinical information on clinical activity is collected and accurately entered onto the CYP IAPTUS clinical recording system in a timely way by all team members.
- Ensuring that the staff and service take account of service user views in their day to day practice and are respectful of diversity.
- Implementing and reviewing new service local protocols, audit and development and updating the wider service on any changes.
- Ensuring that conditions of service and HR procedures are followed within the Team, including monitoring staff activity, managing capacity & performance.
- Contributing to the effective functioning of the team and service through chairing/leading relevant meetings, taking responsibilities within the clinical service as appropriate and negotiated with the service development manager and youth services director.
- Monitoring and improving the standard of service delivery of the team through the implementation of clinical governance procedures such as audits and the development of protocols.
- Contributing to the effective functioning of the service through the introduction of innovative evidence-based clinical practice with the agreement of the service development manager and youth services director.
- Creating digital resources and taking the lead in developing and embedding the MSS within the local community.
- Assuming overall responsibility and quality assurance for all reported clinical outcomes and data submission as requested by the service development manager and youth services director.
- Monitoring progress against access targets for MSS service delivery, ensuring that KPIs are met and there are working plans to address any gaps,
- Deliver evidence-based early interventions for CYP aged 5-18 with moderate emotional and mental health difficulties
- Attend clinical and management supervision with the service development manager or other HFEH service manager as agreed.
- Overseeing all safeguarding supervision and support for all MSS team members, in line with relevant organisational safeguarding policies and procedures.
- Leading and providing oversight on the screening/triage process for CYP’s aged 5-18 referred to the MSS and ensuring appropriate referral receipt utilising agreed service thresholds and clinical risk assessment.
- Ensure adherence to organisational policies and procedures and that interventions are developed and delivered in accordance with NICE guidelines and clinical standards
- Lead on coordinating and communicating service delivery with relevant stakeholders, promoting the active involvement of children, young people and their families in planning and implementing care delivery.
- Undertake continued clinical professional development and ensure that relevant CPD opportunities are identified and provided for all MSS team members
- May be required to travel across boroughs within London (predominantly Hammersmith & Fulham, Ealing and Hounslow) where required and agreed with supervisor or team manager for the purpose of Team representation, redeployment or specific service user needs.
- Where agreed following a risk assessment facilitate the transportation of CYP’s from other community sites including A&E or schools within the borough to MSS for interventions or appropriate support within the service constructs.
Job description
Job responsibilities
- Having both therapeutic and operational oversight as the lead of the multi-disciplinary MSS team assessing clinical skills required to deliver a safe and high-quality service by identifying gaps and plans to address these issues
- Ensuring consistent high standards of care and containment to service users attending the hub including risk reduction and instigating remedial action where required.
- Overseeing all clinical interventions utilised in the MSS and lead all areas of strategy and service development with direct and indirect supervision of the service development manager and youth services director.
- Establishing and maintaining evidence-based practice including the development of relevant evidence-based treatments within the MSS service context
- Providing appraisals, clinical and management supervision to senior members of MSS MDT; establishing and facilitating responsive case consultation and mentoring for all members of the Team.
- Deputising for the Service development manager or other MSS/HFEH Mind Youth Services in case supervision, assessment and case reviews/consultation during periods of Annual leave, sickness, vacancies or any other planned or unplanned absence.
- Developing care and referral pathways that support improved outcomes for children, young people and families referred to the MSS.
- Ensuring that all team members follow systems of safe practice and operational policies are adhered to. Manage day to day clinical risks and clinically advise team members on courses of action.
- Ensuring that all recording and reporting of client contact is accurate, up to date, within MSS, HFEH Mind & professional requirement standards of record keeping and of good quality.
- Ensuring that data and individual clinical information on clinical activity is collected and accurately entered onto the CYP IAPTUS clinical recording system in a timely way by all team members.
- Ensuring that the staff and service take account of service user views in their day to day practice and are respectful of diversity.
- Implementing and reviewing new service local protocols, audit and development and updating the wider service on any changes.
- Ensuring that conditions of service and HR procedures are followed within the Team, including monitoring staff activity, managing capacity & performance.
- Contributing to the effective functioning of the team and service through chairing/leading relevant meetings, taking responsibilities within the clinical service as appropriate and negotiated with the service development manager and youth services director.
- Monitoring and improving the standard of service delivery of the team through the implementation of clinical governance procedures such as audits and the development of protocols.
- Contributing to the effective functioning of the service through the introduction of innovative evidence-based clinical practice with the agreement of the service development manager and youth services director.
- Creating digital resources and taking the lead in developing and embedding the MSS within the local community.
- Assuming overall responsibility and quality assurance for all reported clinical outcomes and data submission as requested by the service development manager and youth services director.
- Monitoring progress against access targets for MSS service delivery, ensuring that KPIs are met and there are working plans to address any gaps,
- Deliver evidence-based early interventions for CYP aged 5-18 with moderate emotional and mental health difficulties
- Attend clinical and management supervision with the service development manager or other HFEH service manager as agreed.
- Overseeing all safeguarding supervision and support for all MSS team members, in line with relevant organisational safeguarding policies and procedures.
- Leading and providing oversight on the screening/triage process for CYP’s aged 5-18 referred to the MSS and ensuring appropriate referral receipt utilising agreed service thresholds and clinical risk assessment.
- Ensure adherence to organisational policies and procedures and that interventions are developed and delivered in accordance with NICE guidelines and clinical standards
- Lead on coordinating and communicating service delivery with relevant stakeholders, promoting the active involvement of children, young people and their families in planning and implementing care delivery.
- Undertake continued clinical professional development and ensure that relevant CPD opportunities are identified and provided for all MSS team members
- May be required to travel across boroughs within London (predominantly Hammersmith & Fulham, Ealing and Hounslow) where required and agreed with supervisor or team manager for the purpose of Team representation, redeployment or specific service user needs.
- Where agreed following a risk assessment facilitate the transportation of CYP’s from other community sites including A&E or schools within the borough to MSS for interventions or appropriate support within the service constructs.
Person Specification
Experience
Essential
- Direct experience delivering CBT/DBT/Systemic interventions for CYP aged 5-18 with mild moderate mental health difficulties.
- Experience in managing a clinical multi-disciplinary mental health team and providing clinical supervision and case management
- Direct clinical experience (autonomously providing assessment, developing treatment plans and delivering a range of short-term therapeutic interventions) with children and young people aged 5-18 with mental health difficulties presenting in crisis.
- Experience of using, collecting and interpreting routine clinical outcomes both in therapy and to inform service development.
- Experience of working collaboratively to alleviate crisis presentations through appropriate containment and support the co-production of alternative responses and/behaviors.
- Knowledge of systemic, cognitive and psychodynamic theories and clinical appropriateness.
- Understanding of child development and psychosocial influences on MH presentations.
- Good knowledge of CYP safeguarding in a community setting.
- Experience engaging a range of stakeholders and involving service users throughout service planning and delivery
- Excellent leadership, problem-solving and communication skills
- Organisational skills and excellent time management
- Experience of using Microsoft Office package
- Some training or skills training delivery experience.
Desirable
- Operational management of a Community MH team.
- Experience using CYP IAPTUS data management system and reporting into NHS Digitals Mental Health Services Data Set (MHSDS)
- Experience working in A&E, Home Treatment Team or other Community Crisis team.
- Experience supervising safeguarding CYP cases and being a named safeguarding person for a service.
- Experience of working with and providing therapeutic interventions for CYPs presenting with difficulties in language and speech, motor skills, behaviour, memory, learning, or other neurological functions within the context of a formal Neuro Developmental Disorder diagnosis including ADHD.
- Experience in using CYP IAPTUS patient record system.
- Experience of working with children and young people with neurodevelopmental conditions
- Experience engaging school professionals including SLTs, educational psychologists and SENCOs.
- Experience in co-producing activities and campaigns with young people.
- Experience of working within a multi- disciplinary team
- Experience of managing teams that use non-verbal and verbal de-escalation techniques with CYPs experiencing heightened stress/distress
- Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
- Experience working in partnership with other agencies to achieve a common goal.
Qualifications
Essential
- Must have a minimum two years post qualification experience of working children and/young people in a mental health service as an HCP with relevant professional registration for a minimum of two years in one of the following areas:
- Registered Mental Health Nurse (RMN)
- Registered Learning Disabilities Nurse (RLDN)
- Occupational Therapy (OT)
- Social Work (SW) -HCPC accredited with MH & CAMHS work experience and an identified therapeutic treatment modality.
- Art Therapy -HCPC accredited with MH & CAMHS work experience and an identified therapeutic treatment modality.
- Clinical Psychology
- Must hold a current formal qualification from an accredited body to deliver evidence-based interventions for CYP like CBT/DBT/APT crisis response training/Narrative Therapy.
Person Specification
Experience
Essential
- Direct experience delivering CBT/DBT/Systemic interventions for CYP aged 5-18 with mild moderate mental health difficulties.
- Experience in managing a clinical multi-disciplinary mental health team and providing clinical supervision and case management
- Direct clinical experience (autonomously providing assessment, developing treatment plans and delivering a range of short-term therapeutic interventions) with children and young people aged 5-18 with mental health difficulties presenting in crisis.
- Experience of using, collecting and interpreting routine clinical outcomes both in therapy and to inform service development.
- Experience of working collaboratively to alleviate crisis presentations through appropriate containment and support the co-production of alternative responses and/behaviors.
- Knowledge of systemic, cognitive and psychodynamic theories and clinical appropriateness.
- Understanding of child development and psychosocial influences on MH presentations.
- Good knowledge of CYP safeguarding in a community setting.
- Experience engaging a range of stakeholders and involving service users throughout service planning and delivery
- Excellent leadership, problem-solving and communication skills
- Organisational skills and excellent time management
- Experience of using Microsoft Office package
- Some training or skills training delivery experience.
Desirable
- Operational management of a Community MH team.
- Experience using CYP IAPTUS data management system and reporting into NHS Digitals Mental Health Services Data Set (MHSDS)
- Experience working in A&E, Home Treatment Team or other Community Crisis team.
- Experience supervising safeguarding CYP cases and being a named safeguarding person for a service.
- Experience of working with and providing therapeutic interventions for CYPs presenting with difficulties in language and speech, motor skills, behaviour, memory, learning, or other neurological functions within the context of a formal Neuro Developmental Disorder diagnosis including ADHD.
- Experience in using CYP IAPTUS patient record system.
- Experience of working with children and young people with neurodevelopmental conditions
- Experience engaging school professionals including SLTs, educational psychologists and SENCOs.
- Experience in co-producing activities and campaigns with young people.
- Experience of working within a multi- disciplinary team
- Experience of managing teams that use non-verbal and verbal de-escalation techniques with CYPs experiencing heightened stress/distress
- Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
- Experience working in partnership with other agencies to achieve a common goal.
Qualifications
Essential
- Must have a minimum two years post qualification experience of working children and/young people in a mental health service as an HCP with relevant professional registration for a minimum of two years in one of the following areas:
- Registered Mental Health Nurse (RMN)
- Registered Learning Disabilities Nurse (RLDN)
- Occupational Therapy (OT)
- Social Work (SW) -HCPC accredited with MH & CAMHS work experience and an identified therapeutic treatment modality.
- Art Therapy -HCPC accredited with MH & CAMHS work experience and an identified therapeutic treatment modality.
- Clinical Psychology
- Must hold a current formal qualification from an accredited body to deliver evidence-based interventions for CYP like CBT/DBT/APT crisis response training/Narrative Therapy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
