Job summary
Rotherham Hospice is seeking a compassionate and experienced Counsellor
to join our Patient & Family Support Team.
The Counsellor will play a crucial role in providing counselling and
bereavement support to patients and their families, offering emotional
guidance and therapeutic interventions to help them cope with illness, loss,
and end-of-life care.
This role offers an opportunity to make a meaningful difference in the lives of
individuals and families facing challenging circumstan
Main duties of the job
Counselling Services:
- Provide individual and group counselling sessions to patients and their families,
addressing emotional, psychological, and spiritual concerns related to illness, loss, and
end-of-life care.
- Offer a safe and confidential space for clients to explore their feelings, thoughts, and
experiences, using evidence-based therapeutic techniques.
- Provide age-appropriate counselling and support services adapting counselling
techniques and approaches to meet the unique needs of each client.
- Offer support in person, over the phone, or virtually via video call, ensuring
accessibility and flexibility in service delivery.
- Requirement to access internal/external counselling supervision on a bi-monthly basis.
- Training & supervision of student counsellors
About us
At Rotherham Hospice, we provide exceptional care for all those affected by terminal
illness and are the only adult hospice in Rotherham for the people of Rotherham and
surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now
provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care
in the community. Our dedicated team of staff and volunteers work together to provide
palliative care that incorporates psychological, physical, social and spiritual support to help
patients and their families achieve the very best quality of life, both at home and in the
Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As
a member of our dedicated team, you'll have the opportunity to contribute to a
community of care that goes beyond the ordinary. We value innovation, teamwork, and a
commitment to excellence in all that we do. Join us in creating a compassionate and
supportive environment where every team member plays a vital role in enhancing the
quality of life for those we serve.
Job description
Job responsibilities
Counselling Services:
- Provide individual and group counselling sessions to patients and their families,
addressing emotional, psychological, and spiritual concerns related to illness, loss, and
end-of-life care.
- Offer a safe and confidential space for clients to explore their feelings, thoughts, and
experiences, using evidence-based therapeutic techniques.
- Provide age-appropriate counselling and support services adapting counselling
techniques and approaches to meet the unique needs of each client.
- Offer support in person, over the phone, or virtually via video call, ensuring
accessibility and flexibility in service delivery.
- Requirement to access internal/external counselling supervision on a bi-monthly basis.
- Training & supervision of student counsellors.
Bereavement Support:- Offer compassionate bereavement support to individuals and families who have more
complex needs and are experienced the loss of a loved one, providing emotional
guidance, coping strategies, and resources to navigate the grieving process.
- Facilitate bereavement support groups and cafes to foster peer support and
connection among bereaved individuals.
- To assist in the recruitment of new bereavement support volunteers. Preparing and
implementing their training.
- To allocate clients requiring bereavement support to volunteers matching with
relevant skills and qualities
- To quality assure bereavement support volunteer record keeping and provide
appropriate supervision and development opportunities to maintain their knowledge.
Collaborative Care Coordination:- Collaborate closely with the multidisciplinary team, including doctors, nurses, social
workers, chaplains, volunteers and therapists, to ensure coordinated and holistic care
for patients and their families.
- Participate in team meetings, case conferences, and care planning sessions to
contribute insights and recommendations for patient care.
Documentation and Reporting:- Maintain accurate, contemporaneous, and confidential records of counselling sessions,
assessments, and client progress notes in accordance with professional and regulatory
standards.
- Prepare reports and updates on counselling activities, outcomes, and trends for review
by the Head of Patient & Family Support and senior leadership.
Job description
Job responsibilities
Counselling Services:
- Provide individual and group counselling sessions to patients and their families,
addressing emotional, psychological, and spiritual concerns related to illness, loss, and
end-of-life care.
- Offer a safe and confidential space for clients to explore their feelings, thoughts, and
experiences, using evidence-based therapeutic techniques.
- Provide age-appropriate counselling and support services adapting counselling
techniques and approaches to meet the unique needs of each client.
- Offer support in person, over the phone, or virtually via video call, ensuring
accessibility and flexibility in service delivery.
- Requirement to access internal/external counselling supervision on a bi-monthly basis.
- Training & supervision of student counsellors.
Bereavement Support:- Offer compassionate bereavement support to individuals and families who have more
complex needs and are experienced the loss of a loved one, providing emotional
guidance, coping strategies, and resources to navigate the grieving process.
- Facilitate bereavement support groups and cafes to foster peer support and
connection among bereaved individuals.
- To assist in the recruitment of new bereavement support volunteers. Preparing and
implementing their training.
- To allocate clients requiring bereavement support to volunteers matching with
relevant skills and qualities
- To quality assure bereavement support volunteer record keeping and provide
appropriate supervision and development opportunities to maintain their knowledge.
Collaborative Care Coordination:- Collaborate closely with the multidisciplinary team, including doctors, nurses, social
workers, chaplains, volunteers and therapists, to ensure coordinated and holistic care
for patients and their families.
- Participate in team meetings, case conferences, and care planning sessions to
contribute insights and recommendations for patient care.
Documentation and Reporting:- Maintain accurate, contemporaneous, and confidential records of counselling sessions,
assessments, and client progress notes in accordance with professional and regulatory
standards.
- Prepare reports and updates on counselling activities, outcomes, and trends for review
by the Head of Patient & Family Support and senior leadership.
Person Specification
Qualifications
Essential
- Diploma/Degree in counselling and registration with relevant
- accredited body (e.g. UKCP, BACP)
- Minimum of two years experience providing counselling and
- bereavement support services, preferably in a healthcare or
- hospice setting.
Desirable
- Experience working in a hospice or healthcare environment,
- understanding the unique needs and challenges of these
- settings.
- Experience of working with and supporting volunteers.
Skills / Abilities
Essential
- Strong interpersonal skills and empathy, with the ability to build
- rapport and establish trust with clients from diverse
- backgrounds.
- Knowledge of counselling theories, techniques, and
- interventions, with the ability to tailor approaches to meet
- individual client needs.
- Excellent communication and active listening skills, with the
- ability to facilitate open and supportive dialogue in therapeutic
- sessions
Desirable
- Proficiency in Microsoft Office suite and SystmOne electronic
- recording.
Personal Qualities
Essential
- Deep empathy and compassion, understanding the sensitive
- nature of hospice care and its impact on patients, families, and
- staff.
- Self-motivated and good timekeeper.
Desirable
- Leadership skills working with volunteers
Person Specification
Qualifications
Essential
- Diploma/Degree in counselling and registration with relevant
- accredited body (e.g. UKCP, BACP)
- Minimum of two years experience providing counselling and
- bereavement support services, preferably in a healthcare or
- hospice setting.
Desirable
- Experience working in a hospice or healthcare environment,
- understanding the unique needs and challenges of these
- settings.
- Experience of working with and supporting volunteers.
Skills / Abilities
Essential
- Strong interpersonal skills and empathy, with the ability to build
- rapport and establish trust with clients from diverse
- backgrounds.
- Knowledge of counselling theories, techniques, and
- interventions, with the ability to tailor approaches to meet
- individual client needs.
- Excellent communication and active listening skills, with the
- ability to facilitate open and supportive dialogue in therapeutic
- sessions
Desirable
- Proficiency in Microsoft Office suite and SystmOne electronic
- recording.
Personal Qualities
Essential
- Deep empathy and compassion, understanding the sensitive
- nature of hospice care and its impact on patients, families, and
- staff.
- Self-motivated and good timekeeper.
Desirable
- Leadership skills working with volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
