Lead Nurse for Clinical Quality Assurance

Naomi House

Information:

This job is now closed

Job summary

You will work closely with staff at all levels within the organisation to ensure compliance with robust governance processes and to encourage and promote a culture of shared learning and high quality. You will work with our skilled Practice Education team to identify learning themes and with key personnel to ensure we maintain a strong clinical governance framework that reflects legislative, regulatory and requirements.

A qualified paediatric or dual registered nurse with experience of working in a senior clinical role, you will need to demonstrate your knowledge of clinical practice, risk management, education and service delivery, and your skills in working in a supportive and collaborative way.

To support the provision of assurance that our services are compliant, safe and delivering high quality care to our service users. You will work closely with staff at all levels within the organisation, as delegated by the Head of Governance, to ensure compliance with robust governance processes that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives and facilitate their embedding and sustainability to demonstrate that we are a well led organisation, lead improvements in clinical practice and reduce risk. The post holder will foster close working relationships to support a positive safety culture and work with other professionals and relevant organisations to proactively manage governance, quality and safety.

Main duties of the job

To support the provision of assurance that our services are compliant, safe and delivering high quality care to our service users. You will work closely with staff at all levels within the organisation, as delegated by the Head of Governance, to ensure compliance with robust governance processes that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives and facilitate their embedding and sustainability to demonstrate that we are a well led organisation, lead improvements in clinical practice and reduce risk. The post holder will foster close working relationships to support a positive safety culture and work with other professionals and relevant organisations to proactively manage governance, quality and safety.

About us

Benefits include 28 days holiday, bank holidays, pension scheme (with the ability to remain in the NHS pension for current members), free parking, and a state of the art working environment. Driving licence essential due to rural location.

Date posted

11 April 2024

Pay scheme

Other

Salary

£40,305 to £48,260 a year Plus a retention bonus of up to £5000

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0108-24-0017

Job locations

Stockbridge Road

Sutton Scotney

Hampshire

SO21 3JE


Job description

Job responsibilities

To support the provision of assurance that our services are compliant, safe and delivering high quality care to our service users. You will work closely with staff at all levels within the organisation, as delegated by the Head of Governance, to ensure compliance with robust governance processes that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives and facilitate their embedding and sustainability to demonstrate that we are a well led organisation, lead improvements in clinical practice and reduce risk. The post holder will foster close working relationships to support a positive safety culture and work with other professionals and relevant organisations to proactively manage governance, quality and safety.

Key Responsibilities

Working with the Head of Governance, the post holder will:

  1. Be a visible, accessible, and approachable individual within the care team in order to support, motivate and inspire.
  2. Ensure up to date knowledge is maintained for all areas of the clinical governance framework including key legislative, regulatory and professional frameworks.
  3. Ensure that quality assurance processes are embedded and robust, that responses to clinical incidents and complaints are appropriately managed and that quality assurance processes, policies, regulatory frameworks and CQC standards are met; including:

Clinical Governance/Safeguarding

Infection Control

Information Governance

Incident Reporting/Patient Safety

Duty of Candour

Complaints Management

Risk Assessment and Risk Register Maintenance

Health and Safety

  1. Ensure that learning themes and trends are identified early, analysed and plans to mitigate are formulated, effectively shared and monitored and learning evidenced.
  2. Work closely with the Practice Education Team to ensure identified learning informs the content of future education sessions.
  3. Facilitate the development/review of clinical policies, procedures, guidance and systems to deliver the requirements of relevant national regulatory frameworks (e.g. CQC registration, NICE guidance, MHRA notices etc.)
  4. Ensure that any safety alerts and national guidance is implemented in a timely and appropriate way i.e. NHSE policies, CAS alerts and NICE guidelines.
  5. Lead on the Infection Prevention and Control (IPC) agenda, ensuring that best practice is followed and IPC working practices constantly under review.
  6. To provide clinical expertise advice and guidance to all members of the Care Team as required.
  7. To support the effective and efficient running of Naomi House & Jacksplace

Key tasks

Clinical

  • To support staff in ensuring practices are of a high standard and poor practice is challenged and escalated appropriately.
  • Support delivery of local and national patient safety frameworks ensuring staff involved in incidents are supported and offered feedback.
  • Provide feedback to staff through various feedback methods including presentations, teaching, newsletters and individual sessions.
  • To promote a culture of continuous improvement.
  • Develop appropriate action plans to minimise risks, including identifying resource implications, and changes in practices and processes required.
  • To support the day to day running of the service, where additional support is required.
  • To provide evidence based advice and guidance to all members of the Care Team.
  • To act as a resource to care staff regarding aspects of clinical practice and care.
  • To maintain effective records of all types in line with professional guidance.
  • To adhere to the requirements of the NMC ensuring the highest quality of care and clinical practice.

Management

  • To ensure that the best use is made of all resources including human, financial and environmental.
  • Use negotiation skills to communicate sensitive, contentious information to groups of staff where there are barriers to understanding or an unwillingness to cooperate.
  • To participate in the development, monitoring and audit of policies relating to clinical practice and care.
  • To participate in the management and administration of the electronic risk management database.
  • Involvement in the preparation of reports for relevant meetings including Clinical Committee and Healthcare Governance.
  • To act as a representative for the organisation taking part in external promotional activities as appropriate, and in professional relationships and collaborative working.

Personal

  • To be responsible for own personal and professional development, including maintenance of clinical skills in line with role.
  • To comply with Trust policies and procedures.
  • To adhere to the NMC Code of Professional Conduct at all times.
  • To demonstrate commitment to the Trusts values.
  • To undertake any other duties which may be reasonably regarded as within the nature of the duties, responsibilities and grade of the post.
  • An enhanced with barred list DBS disclosure will be required for this role.

Job description

Job responsibilities

To support the provision of assurance that our services are compliant, safe and delivering high quality care to our service users. You will work closely with staff at all levels within the organisation, as delegated by the Head of Governance, to ensure compliance with robust governance processes that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives and facilitate their embedding and sustainability to demonstrate that we are a well led organisation, lead improvements in clinical practice and reduce risk. The post holder will foster close working relationships to support a positive safety culture and work with other professionals and relevant organisations to proactively manage governance, quality and safety.

Key Responsibilities

Working with the Head of Governance, the post holder will:

  1. Be a visible, accessible, and approachable individual within the care team in order to support, motivate and inspire.
  2. Ensure up to date knowledge is maintained for all areas of the clinical governance framework including key legislative, regulatory and professional frameworks.
  3. Ensure that quality assurance processes are embedded and robust, that responses to clinical incidents and complaints are appropriately managed and that quality assurance processes, policies, regulatory frameworks and CQC standards are met; including:

Clinical Governance/Safeguarding

Infection Control

Information Governance

Incident Reporting/Patient Safety

Duty of Candour

Complaints Management

Risk Assessment and Risk Register Maintenance

Health and Safety

  1. Ensure that learning themes and trends are identified early, analysed and plans to mitigate are formulated, effectively shared and monitored and learning evidenced.
  2. Work closely with the Practice Education Team to ensure identified learning informs the content of future education sessions.
  3. Facilitate the development/review of clinical policies, procedures, guidance and systems to deliver the requirements of relevant national regulatory frameworks (e.g. CQC registration, NICE guidance, MHRA notices etc.)
  4. Ensure that any safety alerts and national guidance is implemented in a timely and appropriate way i.e. NHSE policies, CAS alerts and NICE guidelines.
  5. Lead on the Infection Prevention and Control (IPC) agenda, ensuring that best practice is followed and IPC working practices constantly under review.
  6. To provide clinical expertise advice and guidance to all members of the Care Team as required.
  7. To support the effective and efficient running of Naomi House & Jacksplace

Key tasks

Clinical

  • To support staff in ensuring practices are of a high standard and poor practice is challenged and escalated appropriately.
  • Support delivery of local and national patient safety frameworks ensuring staff involved in incidents are supported and offered feedback.
  • Provide feedback to staff through various feedback methods including presentations, teaching, newsletters and individual sessions.
  • To promote a culture of continuous improvement.
  • Develop appropriate action plans to minimise risks, including identifying resource implications, and changes in practices and processes required.
  • To support the day to day running of the service, where additional support is required.
  • To provide evidence based advice and guidance to all members of the Care Team.
  • To act as a resource to care staff regarding aspects of clinical practice and care.
  • To maintain effective records of all types in line with professional guidance.
  • To adhere to the requirements of the NMC ensuring the highest quality of care and clinical practice.

Management

  • To ensure that the best use is made of all resources including human, financial and environmental.
  • Use negotiation skills to communicate sensitive, contentious information to groups of staff where there are barriers to understanding or an unwillingness to cooperate.
  • To participate in the development, monitoring and audit of policies relating to clinical practice and care.
  • To participate in the management and administration of the electronic risk management database.
  • Involvement in the preparation of reports for relevant meetings including Clinical Committee and Healthcare Governance.
  • To act as a representative for the organisation taking part in external promotional activities as appropriate, and in professional relationships and collaborative working.

Personal

  • To be responsible for own personal and professional development, including maintenance of clinical skills in line with role.
  • To comply with Trust policies and procedures.
  • To adhere to the NMC Code of Professional Conduct at all times.
  • To demonstrate commitment to the Trusts values.
  • To undertake any other duties which may be reasonably regarded as within the nature of the duties, responsibilities and grade of the post.
  • An enhanced with barred list DBS disclosure will be required for this role.

Person Specification

Qualifications

Essential

  • REGISTERED NURSE with current professional registration with NMC.
  • Evidence of ongoing professional development.

Desirable

  • Educated to degree level or equivalent
  • Evidence of CPD with a focus on governance, compliance and risk management.
  • Teaching/Mentoring qualification.

Experience

Essential

  • Experience of working within governance and compliance role in healthcare.
  • Knowledge of Quality Governance Frameworks and Care Quality Commission Standards and Assessment.
  • Investigation experience
  • Experience of triangulating evidence, creating realistic action plans and evaluating outcomes.
  • Experience and good understanding of clinical supervision and reflective practice.
  • Good understanding of safeguarding children policies and procedures- with safeguarding experience including Child in Need, Child Protection, Looked after Children.

Desirable

  • Knowledge of Microsoft Office applications and use of databases
  • Understanding of Duty of Candour legislation and its application to practice.
  • Knowledge and experience of various physical and mental health conditions associated with children, young people with life limited diagnosis and palliative care.
  • Understanding of the impact on the child or young person of living with a disability and on families caring for a child with complex needs.

Skills

Essential

  • The ability to work unsupervised, on personal initiative and as part of a team, working across professional boundaries and across the organisation.
  • Able to effectively communicate complex issues clearly and concisely.
  • Excellent written English with the ability to write concise and accurate reports, presenting information clearly.
  • Ability to manage own time and workload effectively, including working under pressure and to deadlines.

Desirable

  • Ability to lead Quality Improvement projects using established methodology.

Interpersonal skills

Essential

  • Ability to cope with stressful situations
  • Personal grief/loss resolved sufficiently to perform and cope in an environment that has likely exposure to bereavement concerns.
  • Willingness to work flexibly and adapt to changing service needs.
  • Drive for improved outcomes for children, young people and families.
  • Enthusiasm, professionalism, positivity and good work ethic.
  • Attitudes consistent with a child friendly, positive, inclusive approach.

Equality and Values

Essential

  • An understanding of the principles of inclusivity and diversity as it relates to staff and patients and able to demonstrate personal commitment to challenging discrimination and promoting equalities
  • Ability to demonstrate Trust Values:
  • Agile
  • Supportive
  • Proud
  • Inclusive
  • Responsive
  • Encouraging
Person Specification

Qualifications

Essential

  • REGISTERED NURSE with current professional registration with NMC.
  • Evidence of ongoing professional development.

Desirable

  • Educated to degree level or equivalent
  • Evidence of CPD with a focus on governance, compliance and risk management.
  • Teaching/Mentoring qualification.

Experience

Essential

  • Experience of working within governance and compliance role in healthcare.
  • Knowledge of Quality Governance Frameworks and Care Quality Commission Standards and Assessment.
  • Investigation experience
  • Experience of triangulating evidence, creating realistic action plans and evaluating outcomes.
  • Experience and good understanding of clinical supervision and reflective practice.
  • Good understanding of safeguarding children policies and procedures- with safeguarding experience including Child in Need, Child Protection, Looked after Children.

Desirable

  • Knowledge of Microsoft Office applications and use of databases
  • Understanding of Duty of Candour legislation and its application to practice.
  • Knowledge and experience of various physical and mental health conditions associated with children, young people with life limited diagnosis and palliative care.
  • Understanding of the impact on the child or young person of living with a disability and on families caring for a child with complex needs.

Skills

Essential

  • The ability to work unsupervised, on personal initiative and as part of a team, working across professional boundaries and across the organisation.
  • Able to effectively communicate complex issues clearly and concisely.
  • Excellent written English with the ability to write concise and accurate reports, presenting information clearly.
  • Ability to manage own time and workload effectively, including working under pressure and to deadlines.

Desirable

  • Ability to lead Quality Improvement projects using established methodology.

Interpersonal skills

Essential

  • Ability to cope with stressful situations
  • Personal grief/loss resolved sufficiently to perform and cope in an environment that has likely exposure to bereavement concerns.
  • Willingness to work flexibly and adapt to changing service needs.
  • Drive for improved outcomes for children, young people and families.
  • Enthusiasm, professionalism, positivity and good work ethic.
  • Attitudes consistent with a child friendly, positive, inclusive approach.

Equality and Values

Essential

  • An understanding of the principles of inclusivity and diversity as it relates to staff and patients and able to demonstrate personal commitment to challenging discrimination and promoting equalities
  • Ability to demonstrate Trust Values:
  • Agile
  • Supportive
  • Proud
  • Inclusive
  • Responsive
  • Encouraging

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Naomi House

Address

Stockbridge Road

Sutton Scotney

Hampshire

SO21 3JE


Employer's website

https://www.naomihouse.org.uk (Opens in a new tab)

Employer details

Employer name

Naomi House

Address

Stockbridge Road

Sutton Scotney

Hampshire

SO21 3JE


Employer's website

https://www.naomihouse.org.uk (Opens in a new tab)

For questions about the job, contact:

Head of Governance and Deputy Director of Care

Fenella Hill

fenella.hill@naomihouse.org.uk

01962760555

Date posted

11 April 2024

Pay scheme

Other

Salary

£40,305 to £48,260 a year Plus a retention bonus of up to £5000

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0108-24-0017

Job locations

Stockbridge Road

Sutton Scotney

Hampshire

SO21 3JE


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