West Central London Mind

Peer Support Worker

The closing date is 10 June 2025

Job summary

We are seeking a Peer Support Worker who has personal lived experience of mental health challenges. This individual will act as a role model for service users, utilizing their own recovery journey to instil hope and resilience. By sharing their life experiences and the lessons learned throughout their recovery, they will motivate others.

Main duties of the job

  • Promote understanding of the principles and practice of peer support and user-run services amongst staff and patients within the service
  • Assist patients to identify their personal interests and objectives
  • Help identify early signs of patients becoming unwell and/or relapsing by monitoring their progress, level of functioning, mental state and supporting them to recognise early warning signs
  • Promote and support independent living for service users by maintaining knowledge and links to resources, actively supporting patients to use them and signposting to local and community-led services
  • Identify with patients how to access various supports and various support networks within their area
  • Support service users in seeking to connect/reconnect with family, friends, significant others and in learning how to improve or eliminate unhealthy relationships
  • Support in-patients on the unit, working towards their objectives to combat social isolation
  • Build up patients' skills to manage their independence, to maintain their wellbeing as they settle back into the community
  • Keep timely and accurate patient notes to present to the MDT and contribute to the service evaluation process
  • Support patients to represent their views and interests to other professionals and signpost to advocacy services where appropriate
  • Further to discharge you will continue patient support for up to 12 weeks in the community, including facilitating access to community activities and living independently

About us

Phoenix Unit is an inpatient service offering 24-hour care and treatment to individuals who are dealing with mental health challenges in their recovery and reintegration into the community. Someone may be referred to the unit if they require a phased approach to their discharge or need additional support but not at the level provided in a ward environment. Patients are supported by a multidisciplinary team of professionals who are focused on empowering and equipping them with the skills needed to live more independently and achieve recovery. During their stay, patients take part in a range of individual and group-based activities designed to help them acquire or enhance various life skills, including social skills, communication skills, problem-solving, and coping mechanisms.

Phoenix Unit is a 16-bed specialist inpatient rehabilitation unit supporting peoplewith severe and enduring mental illness to develop the skills they need to live more independently and achieve recovery.

Details

Date posted

29 May 2025

Pay scheme

Other

Salary

£27,008 a year £17,285.12 pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

B0097-25-0009

Job locations

Phoenix Rehab Unit

Springfield Hospital

9 Lapidge Drive

London

SW17 0YF


Job description

Job responsibilities

We are seeking a Peer Support Worker who has personal lived experience of mental health challenges. This individual will act as a role model for service users, utilizing their own recovery journey to instil hope and resilience. By sharing their life experiences and the lessons learned throughout their recovery, they will motivate others.

The Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.

Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.

This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants. The successful candidate will be expected to undergo an Enhanced DBS check

Please apply only if you meet this requirement.

You will join the wider Peer Support In-Reach Service alongside 8 other peers who will work in various Rehab wards across South London but primarily work in a well-supported In-Patient Unit with the MDT at Phoenix Rehab Unit, Springfield Hospital, 9 Lapidge Drive, London, SW17 0YF.

Job description

Job responsibilities

We are seeking a Peer Support Worker who has personal lived experience of mental health challenges. This individual will act as a role model for service users, utilizing their own recovery journey to instil hope and resilience. By sharing their life experiences and the lessons learned throughout their recovery, they will motivate others.

The Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.

Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.

This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants. The successful candidate will be expected to undergo an Enhanced DBS check

Please apply only if you meet this requirement.

You will join the wider Peer Support In-Reach Service alongside 8 other peers who will work in various Rehab wards across South London but primarily work in a well-supported In-Patient Unit with the MDT at Phoenix Rehab Unit, Springfield Hospital, 9 Lapidge Drive, London, SW17 0YF.

Person Specification

Qualifications

Essential

  • None
Person Specification

Qualifications

Essential

  • None

Employer details

Employer name

West Central London Mind

Address

Phoenix Rehab Unit

Springfield Hospital

9 Lapidge Drive

London

SW17 0YF


Employer's website

https://www.wclmind.org.uk (Opens in a new tab)

Employer details

Employer name

West Central London Mind

Address

Phoenix Rehab Unit

Springfield Hospital

9 Lapidge Drive

London

SW17 0YF


Employer's website

https://www.wclmind.org.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Francesca Gatti (HR Assistant)

fgatti@wclmind.org.uk

Details

Date posted

29 May 2025

Pay scheme

Other

Salary

£27,008 a year £17,285.12 pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

B0097-25-0009

Job locations

Phoenix Rehab Unit

Springfield Hospital

9 Lapidge Drive

London

SW17 0YF


Supporting documents

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