The Big Life Group

Clinical HUB Manager - NHS Talking Therapies Manchester

Information:

This job is now closed

Job summary

Are you passionate about supporting practitioners to develop their clinical knowledge and skills?

Do you have the skills to manage and lead a team, driving results?

Do you enjoy networking and building links between services?

Are you a registered Psychological Wellbeing Practitioner with 1 year of qualified experience?

We are looking for a Clinical HUB Manager to join the NHS Manchester Talking Therapies Step 2 team within The Big Life group. You will lead our referral HUB, managing the pathways between our service and partner agencies, and developing our triage process. You will be responsible for the performance, development and wellbeing of a team of PWPs as well as carrying your own caseload, delivering a range of NICE approved low intensity interventions for depression and anxiety disorders.

The successful candidate will be skilled in delivering low intensity therapy, highly motivated with the ability to organise and prioritise their own workload and will have successfully completed an approved Talking Therapies (formerly IAPT) PWP Post Graduate Certificate. Willingness to complete the PWP supervisor course is essential.

Location: The role includes a mixture of office and home working. You will also attend face to face meetings when needed and represent our service at community events. Our office base is Oakland House, Old Trafford.

Main duties of the job

To work with the service manager to support team members to deliver the service to a high standard.

To supervise staff where necessary, ensuring staff are supported and confident in their roles. This will include facilitating line management, case management acting as Duty Manager, and performing triage on a weekly basis.

To support the service manager to deliver the service by facilitating the development of the team.

The role will also have an emphasis on developing and maintaining relationships with Manchester NHS Mental Health Services; and the other 3rd sector mental health organisations across Manchester.

Applicants will need to hold a Psychological Wellbeing Practitioner qualification and have professional registration.

The closing date for applications is Wednesday 16th October at 23:59. Applications received after this time will not be considered and CVs will not be accepted.

Interviews will take place on a rolling basis and this opportunity will be withdrawn as soon as we successfully appoint a candidate.

This post is exempt from the Rehabilitation of Offenders Act 1974 and will be subject to enhanced DBS checks.

About us

Manchester Talking Therapies can provide excellent opportunities for ongoing personal and professional development through regular supervision and training opportunities. The role is varied and creative, with the opportunity to feed into service change, make a real difference in local communities, lead on exciting new projects and develop a specialism within your role.

Big Life is in the business of changing lives, creating opportunities for people who have the least. When you become part of Big Life - as a staff or volunteer - we want you to feel great about your time with us.

Big Life strives to be diverse and inclusive- a place where we can all be ourselves. We strongly encourage applicants from all parts of society. You can read on our careers site about the actions we are taking ourselves to fight inequality and inspire change.

We actively value the lived experiences and expertise of our staff, volunteers and the people who use our service and see the extra value that they bring to our organisation.

The Big Life group positively promotes diversity in the workforce.

The Big Life group is committed to safeguarding children and vulnerable adults.

Details

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,404 a year

Contract

Fixed term

Duration

24 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B0091-24-0008

Job locations

Self Help Services

Talbot Road

Old Trafford

Manchester

M16 0PQ


Job description

Job responsibilities

To work with a team of staff to ensure that the team are cohesive and work well together

To provide caseload management and clinical supervision

To provide advice, support and guidance to team members

To help staff understand the KPIs for the service, and help staff achieve them

To develop and implement innovative ways of working with staff and service users

To deliver or facilitate training and development opportunities for the team as required

To ensure that relevant data and information is collected and where necessary collated for reports and recording

To develop and maintain relationships with external organisations and agencies

To carry a personal caseload to maintain professional registration

To undertake appropriate administrative duties for the post

To provide information for the manager to ensure that the service is compliant with relevant external regulatory requirements

To represent the team and organisation at external events

To manage risk and safeguarding concerns

To participate in an on call system and /or duty manager rota as required.

Job description

Job responsibilities

To work with a team of staff to ensure that the team are cohesive and work well together

To provide caseload management and clinical supervision

To provide advice, support and guidance to team members

To help staff understand the KPIs for the service, and help staff achieve them

To develop and implement innovative ways of working with staff and service users

To deliver or facilitate training and development opportunities for the team as required

To ensure that relevant data and information is collected and where necessary collated for reports and recording

To develop and maintain relationships with external organisations and agencies

To carry a personal caseload to maintain professional registration

To undertake appropriate administrative duties for the post

To provide information for the manager to ensure that the service is compliant with relevant external regulatory requirements

To represent the team and organisation at external events

To manage risk and safeguarding concerns

To participate in an on call system and /or duty manager rota as required.

Person Specification

Qualifications

Essential

  • Qualified Psychological Wellbeing practitioner
  • Qualified PWP supervisor or willingness/capability to gain IAPT supervisor qualification

Personal

Essential

  • Positive and outlook and a can do attitude
  • Personal resilience and flexible attitude in the face of difficulties
  • Commitment to working towards the Big Life groups missions and values including having a non-judgemental approach
  • Commitment to personal development and willingness to regularly update skills and experience

Experience

Essential

  • Experience of managing staff or a project
  • Experience of working with a range of service providers and stakeholders
  • Experience of developing and improving services and projects
  • Experience of effectively working under pressure in a dynamic environment

Skills

Essential

  • Ability to effectively manage staff and teams
  • Ability to successfully contribute towards bids and tenders
  • Ability to effectively work with a range of people from different skills and backgrounds, both internally and externally
  • Ability to write reports and communicate well in English
  • Ability to use IT (Word and relevant software including databases)

Knowledge

Essential

  • Knowledge of the barriers that service users face when accessing mainstream services
  • Knowledge of the local area your service is based in (community groups, services available as well as local demographics)
Person Specification

Qualifications

Essential

  • Qualified Psychological Wellbeing practitioner
  • Qualified PWP supervisor or willingness/capability to gain IAPT supervisor qualification

Personal

Essential

  • Positive and outlook and a can do attitude
  • Personal resilience and flexible attitude in the face of difficulties
  • Commitment to working towards the Big Life groups missions and values including having a non-judgemental approach
  • Commitment to personal development and willingness to regularly update skills and experience

Experience

Essential

  • Experience of managing staff or a project
  • Experience of working with a range of service providers and stakeholders
  • Experience of developing and improving services and projects
  • Experience of effectively working under pressure in a dynamic environment

Skills

Essential

  • Ability to effectively manage staff and teams
  • Ability to successfully contribute towards bids and tenders
  • Ability to effectively work with a range of people from different skills and backgrounds, both internally and externally
  • Ability to write reports and communicate well in English
  • Ability to use IT (Word and relevant software including databases)

Knowledge

Essential

  • Knowledge of the barriers that service users face when accessing mainstream services
  • Knowledge of the local area your service is based in (community groups, services available as well as local demographics)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Big Life Group

Address

Self Help Services

Talbot Road

Old Trafford

Manchester

M16 0PQ


Employer's website

https://www.thebiglifegroup.com/ (Opens in a new tab)

Employer details

Employer name

The Big Life Group

Address

Self Help Services

Talbot Road

Old Trafford

Manchester

M16 0PQ


Employer's website

https://www.thebiglifegroup.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Service Manager

Danielle Baltazar

danielle.baltazar@thebiglifegroup.com

Details

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,404 a year

Contract

Fixed term

Duration

24 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B0091-24-0008

Job locations

Self Help Services

Talbot Road

Old Trafford

Manchester

M16 0PQ


Supporting documents

Privacy notice

The Big Life Group's privacy notice (opens in a new tab)