Female* Recovery Navigator (Community Rehabilitation Service)

Job description

Job responsibilities

Build trusting and collaborative relationship with the service user.

Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach

Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.

Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service users support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services.

Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed.

Have up-to-date safeguarding training and ensure that Safeguarding policies and procedures are fully adhered to and that a Think Family approach is embedded within working practice.

Enable delivery of the recovery plan and to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate. Build trusting and collaborative relationship with the service user.

Work in a culturally sensitive way for all service users, tailoring service to meet their individual needs, challenging stigma and discrimination, advocating for person if appropriate, and ensuring up-to-date community knowledge. Work with a range of needs e.g. from young people to older people, LGBT service users, disabled people and with people with a range of backgrounds and ethnicity.

To provide specialist support to women and men using the service and advice and guidance to other team members regarding womens mental health issues

To provide specialist support and screening regarding domestic abuse/sexual violence and provide advice and guidance to the team on pathways into DVA and sexual violence services.

Participate actively in supervision and reflective practice. Proactively seek advice and support from colleagues and other agencies as relevant

Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives.

Contribute to project work, development initiatives and implementation of policies and procedures with guidance from Team Manager and Partnership and Recovery Development Managers.

Manage caseload, documentation and time effectively, ensuring up to date and clear record keeping in line with BMH policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.

Collaborate with other team members to maximise service performance, meet targets and Service Level Agreements and promote effective communication and teamwork.

Work within rota system including evenings and weekend working as required.

Contribute to Recovery College delivery and promote college activities to Service Users, family, carers and enable access.

Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individuals recovery.

Work closely with carers, families and children as with service users carers if appropriate.

Contribution to a service that has high aspirations for service users and has a commitment to supporting recovery for everyone using the service.

Delivery of specified support work and case management to time and standard.

Delivery of up to date support plans that are realistic, client centred and outcome focused.

Ensuring safe service delivery, safeguarding service users, cares and families.

Positive outcomes for service users are achieved.

Full implementation of policies and procedures.

Contribution to the development of the service

Person Specification

Qualifications

Essential

• Numeracy and literacy to GCSE level/NVQ 2 or equivalent
• IT skills including ability to produce various documents in Word, and use of email and internet.

Desirable

• A recognised qualification in a relevant field (for example DipSW, RMN, CPN)
• Psychologically informed practice

Experience

Essential

• Experience working with people with mental health needs, or people with complex needs
• Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
• Proven experience of working with victims of domestic abuse and sexual violence
• Proven experience of carrying out needs and/or risk assessments and the support planning process
• Experience of working with a number of individuals with competing needs and priorities

Desirable

• Experience of mental health issues and/or services, either as a user, carer or supporter.
• Experience of delivering women only services

Knowledge, skills and values

Essential

• Proven knowledge of support needs of people with mental health needs.
• Proven knowledge of equal opportunities issues
• Proven knowledge of health and safety issues, especially those relevant to mental health
• Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
• Knowledge and understanding of the particular needs of working with vulnerable women
• Commitment to diversity and equal opportunities at work
• Work with a Recovery focused approach
• Commitment to service user participation and involvement
• Commitment to continued personal development
• An understanding and commitment to meeting the needs of vulnerable women

Desirable

• A current, full driving licence and access to appropriate motorised vehicular transport (such as a car, moped or motorbike).
• Proven knowledge of welfare benefits
• Proven knowledge of the social care sector
• Knowledge of working with people with drug and alcohol, learning disabilities or complex needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Missing Link

Address

Second Step

162 Pennywell Road

Bristol

BS5 0TX

Employer's website

https://missinglinkhousing.co.uk/ (Opens in a new tab)