Living Well Lead
Bury Hospice
The closing date is 24 February 2025
Job summary
The
Living Well Lead is responsible for the strategic leadership and operational
management of the Bury Hospice Living Well Hub, Bereavement & Family
Support Service, and Complementary Therapy Service.
Main duties of the job
This
role ensures the delivery of high-quality, evidence-based care and support to
individuals affected by life-limiting illnesses, including patients, families
(including children), and carers, both pre- and post-bereavement. The focus is
on promoting independence, enhancing quality of life, and providing emotional
and psychological support through a range of therapeutic interventions and
services. The Living Well Lead will champion a rehabilitative approach, working
collaboratively with staff and volunteers to deliver person-centred care.
About us
- Bury Hospice provides evidence based, individualised and specialised palliative care to adults with life limiting conditions. We aim to deliver high quality care, as well as encouraging and supporting a holistic approach to the care of patients, their families and carers.
- The Hospice provides a generous benefits package to include 35 days holiday (includes public holidays) (pro-rata if part time), a contributory pension scheme, free car parking at some locations, learning and development opportunities, a staff counselling service, and a pleasant working environment.
- Bury Hospice is an equal opportunities employer and has a No Smoking Policy. All posts are subject to a chargeable DBS/POVA (where applicable) check.
Job description
Job responsibilities
Leadership & Management:
- Provide strategic leadership and operational management for the Living Well Hub, Bereavement & Family Support Service, and Complementary Therapy Service.
- Oversee the development, implementation, and evaluation of these services, ensuring alignment with best practices and benchmarks within palliative care.
- Lead and develop a high-performing team, including recruitment, supervision, training, and performance management of staff and volunteers.
- Manage student counsellor placements.
- Monitor service performance, including workloads, outcomes, and patient satisfaction, and implement improvements as needed.
- Manage budgets and resources effectively.
- Ensure compliance with all relevant policies, procedures, and regulatory requirements.
- Represent the services at relevant meetings and forums, both internally and externally.
- Contribute to the Hospice's strategic planning and development.
Clinical Practice & Service Delivery:
- Provide clinical leadership and champion a rehabilitative approach within all support interventions.
- Manage a complex bereavement caseload, providing counselling, therapy, and support to individuals and families.
- Develop and deliver accessible information and resources for carers and the bereaved.
- Ensure accurate and timely documentation of all patient/carer interactions.
- Deliver direct clinical care, including individual, group, and family therapy, as appropriate.
- Act as an advocate for patients and families, supporting informed decision-making.
- Develop and deliver educational programs for Hospice staff and volunteers on bereavement, death and dying, loss and change, grief, and psychological matters.
- Oversee the provision of a range of psychological therapies and support options, including counselling, complementary therapies, and digital support.
- Ensure the service offers diverse modalities (on-site and digital support), and both group and individual sessions.
This list is not exhaustive, please see the full job description attached to this advertisement.
Job description
Job responsibilities
Leadership & Management:
- Provide strategic leadership and operational management for the Living Well Hub, Bereavement & Family Support Service, and Complementary Therapy Service.
- Oversee the development, implementation, and evaluation of these services, ensuring alignment with best practices and benchmarks within palliative care.
- Lead and develop a high-performing team, including recruitment, supervision, training, and performance management of staff and volunteers.
- Manage student counsellor placements.
- Monitor service performance, including workloads, outcomes, and patient satisfaction, and implement improvements as needed.
- Manage budgets and resources effectively.
- Ensure compliance with all relevant policies, procedures, and regulatory requirements.
- Represent the services at relevant meetings and forums, both internally and externally.
- Contribute to the Hospice's strategic planning and development.
Clinical Practice & Service Delivery:
- Provide clinical leadership and champion a rehabilitative approach within all support interventions.
- Manage a complex bereavement caseload, providing counselling, therapy, and support to individuals and families.
- Develop and deliver accessible information and resources for carers and the bereaved.
- Ensure accurate and timely documentation of all patient/carer interactions.
- Deliver direct clinical care, including individual, group, and family therapy, as appropriate.
- Act as an advocate for patients and families, supporting informed decision-making.
- Develop and deliver educational programs for Hospice staff and volunteers on bereavement, death and dying, loss and change, grief, and psychological matters.
- Oversee the provision of a range of psychological therapies and support options, including counselling, complementary therapies, and digital support.
- Ensure the service offers diverse modalities (on-site and digital support), and both group and individual sessions.
This list is not exhaustive, please see the full job description attached to this advertisement.
Person Specification
Other Essential Requirements
Essential
- Ability to apply a variety of counselling models appropriate to patients and families with complex needs.
- Awareness of bereavement information sources and the ability to enhance own development as well as others within the team.
- Counselling skills.
- Understanding of the nature and scope of bereavement.
- Experience of working as a member of a multi-professional healthcare team, as well as on own initiative and to be able to deal with challenging situations.
- Ability to manage frequent exposure to highly emotional/ distressing situations and circumstances.
- Able to accurately document highly sensitive clinical information.
- Able to effectively prioritise, manage own time and case load.
- IT literate with the ability to prepare and develop reports.
- Able to teach and present formally or informally.
- Excellent communication and interpersonal skills.
- Ability to recognise own limitations.
- Ensure a high standard of quality service at all times.
- Ability to effectively travel of Hospice business.
- Excellent team working.
- Ability to work under pressure.
- Proven record of accomplishment at managing resources effectively.
- Demonstration of strong interpersonal skills.
- Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity.
- Adherence to BACP Ethical Framework for Good Practice.
Desirable
- Delivery of Group therapy.
- Change management.
- Service development experience.
Qualifications
Essential
- Qualification in Counselling at Level 4 diploma level or equivalent.
- Registered & Accredited Member of BACP, UKCP or equivalent member of recognised body.
- Qualification / Training in Clinical Supervision or equivalent experience.
- Continued and evidenced Professional Development.
Desirable
- Qualification in Counselling at Level 5 diploma level or equivalent.
- Leadership and management qualification.
Experience
Essential
- Post registration experience.
- Ability to carry out assessments and provide high quality counselling.
- Working as a qualified counsellor in a specialist role with experience of loss and bereavement work.
- Working within and strong knowledge of palliative, end of life and bereavement care with adults and families.
- Leading therapeutic group work.
- Working with a wide variety of client groups.
- Awareness of safeguarding procedures and working with vulnerable adults.
- Experience of providing direct support/counselling for individuals and families, including children.
- Experience of managing mentoring and supervising volunteers.
- Experience of delivering effective training to varied audiences.
- Experience of providing supervision.
Desirable
- Child therapy experience.
Person Specification
Other Essential Requirements
Essential
- Ability to apply a variety of counselling models appropriate to patients and families with complex needs.
- Awareness of bereavement information sources and the ability to enhance own development as well as others within the team.
- Counselling skills.
- Understanding of the nature and scope of bereavement.
- Experience of working as a member of a multi-professional healthcare team, as well as on own initiative and to be able to deal with challenging situations.
- Ability to manage frequent exposure to highly emotional/ distressing situations and circumstances.
- Able to accurately document highly sensitive clinical information.
- Able to effectively prioritise, manage own time and case load.
- IT literate with the ability to prepare and develop reports.
- Able to teach and present formally or informally.
- Excellent communication and interpersonal skills.
- Ability to recognise own limitations.
- Ensure a high standard of quality service at all times.
- Ability to effectively travel of Hospice business.
- Excellent team working.
- Ability to work under pressure.
- Proven record of accomplishment at managing resources effectively.
- Demonstration of strong interpersonal skills.
- Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity.
- Adherence to BACP Ethical Framework for Good Practice.
Desirable
- Delivery of Group therapy.
- Change management.
- Service development experience.
Qualifications
Essential
- Qualification in Counselling at Level 4 diploma level or equivalent.
- Registered & Accredited Member of BACP, UKCP or equivalent member of recognised body.
- Qualification / Training in Clinical Supervision or equivalent experience.
- Continued and evidenced Professional Development.
Desirable
- Qualification in Counselling at Level 5 diploma level or equivalent.
- Leadership and management qualification.
Experience
Essential
- Post registration experience.
- Ability to carry out assessments and provide high quality counselling.
- Working as a qualified counsellor in a specialist role with experience of loss and bereavement work.
- Working within and strong knowledge of palliative, end of life and bereavement care with adults and families.
- Leading therapeutic group work.
- Working with a wide variety of client groups.
- Awareness of safeguarding procedures and working with vulnerable adults.
- Experience of providing direct support/counselling for individuals and families, including children.
- Experience of managing mentoring and supervising volunteers.
- Experience of delivering effective training to varied audiences.
- Experience of providing supervision.
Desirable
- Child therapy experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
