Job summary
Bury Hospice has an exciting opportunity to recruit a highly motivated, skilled and experienced individual to join our team as Quality Governance & Compliance Lead . The successful candidate will use their knowledge and experience of quality, risk management and governance. This will support compliance with regulation and governance to improve standards of care and overall practice across the organisation.
Please note this position is a part-time post 30 hours per week.
Main duties of the job
Job description available to download.
Develop and implement risk assessment tools
that will encourage the delivery of a high quality safe and effective service.
Manage and maintain the Policy register
working to develop, write and review
Hospice policies and procedures as required.
Co-ordinate and contribute to the governance
framework across the organisation.
Lead on specific quality improvement
programmes ensuring adherence to regulations and evidence based practice.
Support managers in analysing incidents, accidents
and complaints, identifying any trends, providing appropriate feedback, ensuring the development of robust action and training plans. to support
learning.
Produce and present Quality reports for Chief
Executive, Senior Management Team and Board.
Support Hospice teams thorough the promotion of quality improvement.
Provide support and training on Quality,
Governance and Compliance requirements and initiatives both internally and
externally.
About us
Bury Hospice
provides evidence based, individualised and specialised palliative care to
adults with life limiting conditions. We aim to deliver high quality care, as
well as encouraging and supporting a holistic approach to the care of patients,
their families and carers.
Bury Hospice is an
equal opportunities employer and has a No Smoking Policy. All posts are subject
to a DBS/POVA
Please note this post is not subject to Agenda for Change terms and conditions.
Job description
Job responsibilities
Please note that a full and detailed job description is available to download to support your application.
Job description
Job responsibilities
Please note that a full and detailed job description is available to download to support your application.
Person Specification
Qualifications
Essential
- First degree or equivalent experience/qualification
- Root cause analysis/serious incident training / qualification
- Evidence of continued professional development
Desirable
- Clinical or Risk Management Qualification
- Human resources investigation training
- Professional qualifications in management, quality, project management or governance
- Masters or equivalent experience level of experience of working at a senior level in specialist area
Experience
Essential
- Experience working in a quality/compliance role
- Experience of planning and implementing service change in response to risk management issues
- Experience of delivering training
- Experience of advising and liaising with staff at all levels of the organisation, and externally to the organisation.
- Involvement in project management.
- Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc
- Evidence of writing strategies, policies, procedures and guidelines.
- Evidence of report writing, ability to produce high quality comprehensive reports to senior management level.
- Experience of working with various clinical teams and staff.
- Demonstrable experience in managing risk
- Knowledge and experience in clinical audit.
- Track record of leading and facilitating change.
- Experience of providing and receiving highly complex, confidential and sensitive information.
- Proven track record of leading and facilitating change.
Desirable
- Management experience within a healthcare organisation
- Evidence of leadership and accountability for performance management.
Skills & Competencies
Essential
- Ability to analyse and condense highly complex information to produce concise briefings and summaries.
- Ability to interpret and apply national and local policy
- Excellent communication, analytical, interpretive and conflict management skills.
- Excellent negotiating, influencing and interpersonal skills and an ability to communicate with staff and managers at all levels within and outside the organisation, engendering trust and confidence.
- Evidence of collaborative working across a wider health/social care economy.
- Experience in dealing with complex and sensitive issues.
- Ability to make decisions and implement changes, following detailed analysis and interpretation of data and statistics.
- Effective organisation skills.
- Effective decision maker.
- Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance.
- Ability to understand a broad range of complex information quickly and make decisions where opinions differ/no obvious solution.
- Understanding of research methods, data analysis and critical appraisal.
- Ability to remain calm and professional in difficult and challenging situations.
- Ability to prioritise, schedule and co-ordinate activities to meet deadlines.
Desirable
- Proven track record as a motivational leader, with the ability to negotiate and provide empathy, re-assurance and support.
- Experience of staff recruitment, development and management.
Knowledge
Essential
- Practical experience of quality and governance principles, systems and processes
- Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation
- Good working knowledge of the national agenda around health reforms.
- Good understanding of the key national initiatives/Trust priorities around: -
- Patient safety.
- NPSA, MHRA & CQC
- Duty of Candour
- Serious incident and complaints management.
- Working knowledge of IT systems and skills, including Word, PowerPoint and Excel.
Desirable
- Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard)
Person Specification
Qualifications
Essential
- First degree or equivalent experience/qualification
- Root cause analysis/serious incident training / qualification
- Evidence of continued professional development
Desirable
- Clinical or Risk Management Qualification
- Human resources investigation training
- Professional qualifications in management, quality, project management or governance
- Masters or equivalent experience level of experience of working at a senior level in specialist area
Experience
Essential
- Experience working in a quality/compliance role
- Experience of planning and implementing service change in response to risk management issues
- Experience of delivering training
- Experience of advising and liaising with staff at all levels of the organisation, and externally to the organisation.
- Involvement in project management.
- Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc
- Evidence of writing strategies, policies, procedures and guidelines.
- Evidence of report writing, ability to produce high quality comprehensive reports to senior management level.
- Experience of working with various clinical teams and staff.
- Demonstrable experience in managing risk
- Knowledge and experience in clinical audit.
- Track record of leading and facilitating change.
- Experience of providing and receiving highly complex, confidential and sensitive information.
- Proven track record of leading and facilitating change.
Desirable
- Management experience within a healthcare organisation
- Evidence of leadership and accountability for performance management.
Skills & Competencies
Essential
- Ability to analyse and condense highly complex information to produce concise briefings and summaries.
- Ability to interpret and apply national and local policy
- Excellent communication, analytical, interpretive and conflict management skills.
- Excellent negotiating, influencing and interpersonal skills and an ability to communicate with staff and managers at all levels within and outside the organisation, engendering trust and confidence.
- Evidence of collaborative working across a wider health/social care economy.
- Experience in dealing with complex and sensitive issues.
- Ability to make decisions and implement changes, following detailed analysis and interpretation of data and statistics.
- Effective organisation skills.
- Effective decision maker.
- Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance.
- Ability to understand a broad range of complex information quickly and make decisions where opinions differ/no obvious solution.
- Understanding of research methods, data analysis and critical appraisal.
- Ability to remain calm and professional in difficult and challenging situations.
- Ability to prioritise, schedule and co-ordinate activities to meet deadlines.
Desirable
- Proven track record as a motivational leader, with the ability to negotiate and provide empathy, re-assurance and support.
- Experience of staff recruitment, development and management.
Knowledge
Essential
- Practical experience of quality and governance principles, systems and processes
- Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation
- Good working knowledge of the national agenda around health reforms.
- Good understanding of the key national initiatives/Trust priorities around: -
- Patient safety.
- NPSA, MHRA & CQC
- Duty of Candour
- Serious incident and complaints management.
- Working knowledge of IT systems and skills, including Word, PowerPoint and Excel.
Desirable
- Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
