Social Prescriber (Refugee and Asylum Seeker)
Newcastle General Practice Services Ltd
This job is now closed
This new role is an exiting opportunity to join the NGPS social Prescribing team, with a specific focus on supporting residents in Newcastle who are Refugees or Asylum Seekers (RAS).
The number of refugee and asylum seekers being welcomed into our city has significantly risen over the last few years, leading to a noticeable rise in demand for support and care within the community. Social Prescribing plays a crucial role in helping people to get the right support, at the right time, to help manage a wide range of needs. This may include support with long-term health conditions, or social and welfare needs, which may be supported in-house or through signposting to a range of statutory and voluntary sector services (e.g. housing, benefits, education). Support with navigating UK systems and healthcare services will be vital to ensuring refugee and asylum seeker patients are able to access appropriate care and support for their health and wellbeing.
Social Prescribers give people time to think and focus on what matters most to them and facilitate personalised care through shared decision making and support planning. The aim of the RAS role is to consider how peoples social and emotional needs are affecting their health, for example, their relationships, social networks, and support in their neighbourhood.
Main duties of the job
The purpose of the RAS Social Prescribing role is to offer specialist social and emotional support to the RAS community in Newcastle. We aim to do this by adopting person-centred and strengths-based practice when communicating with patients to ascertain whether they have non-clinical needs that may be met through social prescribing.
This role will involve connecting people to community groups and agencies for practical and emotional support, as well as collaboration with local partners to deliver sustained support for patients.
Newcastle GP Services (NGPS) is the GP federation for Newcastle-upon-Tyne. We are a member organisation for 28 out of the 29 general practices in Newcastle. Our role is to support them to provide excellent clinical care and a positive patient experience.
Were a skilled team of non-clinicians and clinicians with significant experience working in healthcare. We help practices work at scale across Newcastle, providing targeted and effective patient care and innovative methods of working to improve quality and efficiency.
You can find out more about NGPS and the services we offer on our website here: https://newcastle-gp-services.co.uk/
Accept referrals from various teams around the city to help support RAS in need for social, practical, and ongoing support.
Support RAS to access appropriate local services; this requires awareness and knowledge of services/providers, how to refer and direct people toward them. This may include working with RAS directly with face-to-face time, with a case management approach.
Work with RAS in a person-centred way, as well as with other staff across all relevant services and sectors to help facilitate and link the person to the right service for them.
Make basic need assessments and/or follow up and make sure care plans are fulfilled. At times, more detailed needs and/or risk assessments may be required with developments/adjustments to care plans.
Work independently and as part of a team to support clinicians to provide timely best care and support to RAS.
Collaborate with partners, organisations, and community groups to help integrate patients into the community.
The post holder will create and maintain a database of local services to ensure the correct referral pathways are fulfilled.
Hold and manage a caseload, actively engaging with patients and tracking outcomes.
Maintain accurate records and timely reporting. This is essential to achieve the outcome measurements set out in the health inequalities grant.
Health and wellbeing promotion; supporting and enabling healthier behaviours and self-care, taking time to look at all elements of RAS lifestyle (e.g., sleep cycle, diet, social networks), not just the obvious fore fronting problems.
Work to build a close professional relationship with a range of service providers, promoting open communication and effective team working across services that will be integral to the support of the RAS community i.e. WERS, City of Sanctuary etc.
Attend appropriate networking events to learn more about service providers in the city and develop connections with other organisations who may be able to help support RAS.
Work in a variety of settings as and when required, which may include the refugee hotel/residence, community settings and NGPS Office. Be able to do so safely and appropriately according to NGPS policy and procedure.
Apply problem solving skills to help create solutions with the RAS that work to support them as an individual.
Set realistic and appropriate goals for length of time supporting patients. Communicate this with patients to set clear boundaries.
Follow theory and principles of person-centred care, strength-based practice and patient focussed work as well as health and social policy.
Support with delivery of projects, programmes and service improvement where required.