PCN Business Intelligence and Data Manager

Job description

Job responsibilities

Specific Responsibilities

• Delivery of all PCN data and IT services according to specifications and requirements
• Submission of data and reports required for performance management of PCN services by commissioners and clients
• Assisting in the development of PCN services and business opportunities
• Liaison with external partner organisations and stakeholders
• Ensure the development, maintenance and implementation of robust data management systems and processes
• Assist in identifying and coordinating the implementation of improvements to quality and performance management systems and processes
• Administration of the data management support to the PCN
• Ensuring appropriate and timely data input as required
• Document Management in accordance with PCN policies and procedures
• Ensure urgent correspondence and items of relevance are immediately brought to the attention of the Clinical Director and PCN Board and respond to correspondence, as appropriate
• Ensure circulation of data and IT function information and communications to the PCNs, stakeholders and partner organisations as required
• Ensure strict confidentiality of correspondence, reports, meetings and verbal communications as appropriate

Qualification, Training and Experience

• Evidence of good organisational and administrative skills. Competent to use the full range of Microsoft Office applications and Primary Care Health systems including S1 and EMIS.
• Able to meet deadlines and to coordinate a variety of activity threads simultaneously.
• Able to present data and information in a neat, professional and accessible manner.
• A motivated self-starter who can work with initiative with minimal direction, able to develop ideas and translate them into workable systems.
• You will have an eye for detail and create and implement processes that colleagues can follow.
• Comfortable working with a range of people across the NHS from practice teams, network staff, board members and stakeholders.
• A strong understanding of the NHS, especially the role, aim and challenges of primary care, is essential. Previous experience of working in a primary health care setting would be advantageous
• Essential - Specialist qualification in an IM&T related area
• Desirable - Educated to master’s degree level, or equivalent higher education qualification or an equivalent level of experience in a related role

Key Working Relationships

Key relationships include but are not limited to:

• Directors of NGPS/Member Practices/ Locality leads/CEO and COO. • Primary Care Practitioners • Local Authorities, MPs and Councillors • Health Informatics teams • Commissioning Support Units • Newcastle Gateshead CCG • Provider Trusts • Voluntary Sector Organisations • Contractors • Patients and general public Main

Judgment Skills

Motivated self-starter who can work with initiative and make decisions within the scope of their remit.

Freedom to Act

Use initiative while working within established procedures, and practice to acceptable standards for team results.

Work within a wide range of procedures and professional guidelines.

Responsible for day-to-day management of self

Dimensions

Demonstrates own activities or workplace routines to new or less experienced employees in own work area.

Environment

The post holder will function within a moderately predictable work pattern period.

Flexibility within work practices is essential.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Federation's Health & Safety Policy.

Confidentiality

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients, carers, practices, federation staff and other healthcare workers.

All such information from any source is to be regarded as strictly confidential and may only be divulged to authorised persons in accordance with the relevant policies and procedures..

Concluding

This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may be reasonably be requested by NGPS.

Person Specification

Personal Qualities

Essential

• Knowledge of NHS data requirements and statutory returns within a community setting
• Excellent communication skills and strong influencing and persuasion skills
• Ability to manage and prioritise own workload
• Ability to be a team player
• Ability to be self-motivated and proactive

Qualifications

Essential

• Business degree / IT Degree or qualified by equivalent experience
• Evidence of continuous professional development

Skills/Knowledge

Essential

• Competent in advance use of MS Office applications, in particular, Word, Excel, Access & PowerPoint.
• Competent in presenting to large groups and formal meetings, in non-technical language
• Confident communicator in terms of divisions, IT specialists and a variety of corporate staff
• Ability to express oneself clearly in writing
• Good working knowledge of data warehouse technology including OLAP and report writing, analysis methodologies.

Desirable

• Experience of change management within a large organisation
• Experience of web based Business Intelligence reporting software
• Experience of GP clinical Systems including Systm1 and EMIS

Experience

Essential

• Extensive experience of working with healthcare information to support clinicians and service managers
• Significant experience) working in an informatics environment
• Relevant experience of designing and preparing senior level reports and analysis to support the running of an NHS organisation

Employer details

Employer name

Newcastle General Practice Services Ltd

Address

The Grainger Suite, Dobson House

Gosforth

Newcastle upon Tyne

Tyne & Wear

NE3 3PF

Employer's website

https://www.newcastle-gp-services.co.uk (Opens in a new tab)