Practice Manager

Newcastle General Practice Services Ltd

Information:

This job is now closed

Job summary

An enthusiastic motivational innovator with a proven track record of leading change and supporting service re-design, the post holder will work collaboratively with the Executive Clinical Lead (ECL), practice team and local Health & Social Care Partnership to ensure the success of the practice.

Creating and sharing the vision for the practice in conjunction with the ECL and leading the practice team in its delivery.

The development, delivery and monitoring of a practice development plan, which will be co-developed and delivered by the entire practice team.

Lead management responsibility for the practice team with a key role in ensuring development of the team and robust HR management in line with EFP policies.

Ensuring delivery of the agreed range of services within the practice, including all contractual requirements to ensure the delivery of a safe, effective service.

Also including Financial management, site management and quality management.

Main duties of the job

Induction Standards & Code of Conduct

Your performance must comply with the national Code of Conduct for NHS Managers 2002; and with the Code of Conduct for Healthcare Support Workers 2013.

Leadership

To lead strategic and business management within the practice in collaboration with the ECL, involving all of the practice team and other key stakeholders.

The post holder will be responsible for ensuring the delivery and review of the EFP Improvement Plan (short, medium and long term planning), covering all organisational and clinical developments within the practice, through effective collaboration with the ECL, the practice team and NGPS. The plan will ensure delivery of effective and efficient service models with due financial diligence. This will require a broad understanding of primary care, GMS and multi professional issues, and strong leadership and change management skills.

For further duties please see Job Description.

About us

EFP has a total patient population of circa 6500. The practice population is diverse culturally and has a high level of deprivation, we strive to for improvement in the health and lives of our patients and pride ourselves on our inclusiveness.

We are a member of the Inner West Primary Care Network and are one of 5 member practices within this PCN.

The practice has been operating under the auspices of Newcastle General Practice Services (NGPS), NGPS is the GP federation for Newcastle Upon Tyne. The practice continues to deliver the full range of GMS services.

The practice has a forward thinking approach to staffing a modern GP practice and as such functions as a truly, fully multidisciplinary team. This consists of an Executive Clinical Lead/ANP, 5 GPs, a further ANP, Physicians Associate, Emergency Care Practitioner, Two Practice Nurses and two highly trained Health Care Assistants. We also have midwifery services on site, social prescribers, drug and alcohol counsellors.

Date posted

10 February 2021

Pay scheme

Agenda for change

Band

Band 7

Salary

£38,890 to £44,503 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0084-21-8084

Job locations

Meldon Street

Newcastle Upon Tyne

NE4 6SH


Job description

Job responsibilities

Induction Standards & Code of Conduct

Your performance must comply with the national Code of Conduct for NHS Managers 2002; and with the Code of Conduct for Healthcare Support Workers 2013.

Leadership

To lead strategic and business management within the practice in collaboration with the ECL, involving all of the practice team and other key stakeholders.

The post holder will be responsible for ensuring the delivery and review of the EFP Improvement Plan (short, medium and long term planning), covering all organisational and clinical developments within the practice, through effective collaboration with the ECL, the practice team and NGPS. The plan will ensure delivery of effective and efficient service models with due financial diligence. This will require a broad understanding of primary care, GMS and multi professional issues, and strong leadership and change management skills.

To act as an effective role model within the practice- demonstrating clear, visible, accessible leadership and creating a culture of continuous improvement.

To design and implement an effective communication architecture within the practice to support team engagement, effectiveness and satisfaction.

To lead on the development, implementation and monitoring of systems and processes which will adhere to the standards of healthcare governance and risk management arrangements within EFP policies and procedures.

To support the implementation of robust engagement through Patient Participation Group and the wider registered patient population to ensure effective involvement in service development.

Job description

Job responsibilities

Induction Standards & Code of Conduct

Your performance must comply with the national Code of Conduct for NHS Managers 2002; and with the Code of Conduct for Healthcare Support Workers 2013.

Leadership

To lead strategic and business management within the practice in collaboration with the ECL, involving all of the practice team and other key stakeholders.

The post holder will be responsible for ensuring the delivery and review of the EFP Improvement Plan (short, medium and long term planning), covering all organisational and clinical developments within the practice, through effective collaboration with the ECL, the practice team and NGPS. The plan will ensure delivery of effective and efficient service models with due financial diligence. This will require a broad understanding of primary care, GMS and multi professional issues, and strong leadership and change management skills.

To act as an effective role model within the practice- demonstrating clear, visible, accessible leadership and creating a culture of continuous improvement.

To design and implement an effective communication architecture within the practice to support team engagement, effectiveness and satisfaction.

To lead on the development, implementation and monitoring of systems and processes which will adhere to the standards of healthcare governance and risk management arrangements within EFP policies and procedures.

To support the implementation of robust engagement through Patient Participation Group and the wider registered patient population to ensure effective involvement in service development.

Person Specification

Qualifications

Essential

  • Degree or equivalent qualification
  • Evidence of continuing personal development

Desirable

  • Postgraduate management qualification

Experience

Essential

  • 3 years senior management experience
  • Working at a strategic level
  • Working across organisations
  • Business and service planning and development
  • Managing change
  • Managing resources
  • Development of individuals and team

Desirable

  • 3 years senior management experience within a Health Service environment
  • Broad NHS experience
  • Clinical and corporate governance
  • Project management
  • Organisation development
  • Performance management and audit

Skills/Attributes

Essential

  • Demonstrate strong leadership skills
  • Evidence of business organisation and development
  • Excellent communication skills
  • Ability to motivate people, converse with people effectively, write reports and present information
  • Ability to work with clinicians and senior managers
  • Ability to make decisions
  • Negotiation and influencing skills
  • Financially skilled and astute; ability to manage budgets, secure funding and develop financial systems
  • HR; Manage and develop people
  • IT; Manage and develop systems
  • Organise workload
  • Time management

Desirable

  • Manage facilities
  • Analytical skills
  • Research
  • Project management

Knowledge

Essential

  • Awareness and understanding of the NHS environment, especially in relation to Primary Care
  • Health Service finance
  • Legal obligations; employment, use of information and data
  • Risk management

Desirable

  • GMS contracts
  • Knowledge of the local health economy

Personal Qualities

Essential

  • Demonstrate strong leadership qualities
  • Possess a professional appearance and manner
  • Have drive and enthusiasm
  • Self-motivated
  • Positive thinker
  • Ability to challenge constructively
  • Ability to work under pressure
  • Car driver/owner
Person Specification

Qualifications

Essential

  • Degree or equivalent qualification
  • Evidence of continuing personal development

Desirable

  • Postgraduate management qualification

Experience

Essential

  • 3 years senior management experience
  • Working at a strategic level
  • Working across organisations
  • Business and service planning and development
  • Managing change
  • Managing resources
  • Development of individuals and team

Desirable

  • 3 years senior management experience within a Health Service environment
  • Broad NHS experience
  • Clinical and corporate governance
  • Project management
  • Organisation development
  • Performance management and audit

Skills/Attributes

Essential

  • Demonstrate strong leadership skills
  • Evidence of business organisation and development
  • Excellent communication skills
  • Ability to motivate people, converse with people effectively, write reports and present information
  • Ability to work with clinicians and senior managers
  • Ability to make decisions
  • Negotiation and influencing skills
  • Financially skilled and astute; ability to manage budgets, secure funding and develop financial systems
  • HR; Manage and develop people
  • IT; Manage and develop systems
  • Organise workload
  • Time management

Desirable

  • Manage facilities
  • Analytical skills
  • Research
  • Project management

Knowledge

Essential

  • Awareness and understanding of the NHS environment, especially in relation to Primary Care
  • Health Service finance
  • Legal obligations; employment, use of information and data
  • Risk management

Desirable

  • GMS contracts
  • Knowledge of the local health economy

Personal Qualities

Essential

  • Demonstrate strong leadership qualities
  • Possess a professional appearance and manner
  • Have drive and enthusiasm
  • Self-motivated
  • Positive thinker
  • Ability to challenge constructively
  • Ability to work under pressure
  • Car driver/owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newcastle General Practice Services Ltd

Address

Meldon Street

Newcastle Upon Tyne

NE4 6SH


Employer's website

https://www.newcastle-gp-services.co.uk (Opens in a new tab)


Employer details

Employer name

Newcastle General Practice Services Ltd

Address

Meldon Street

Newcastle Upon Tyne

NE4 6SH


Employer's website

https://www.newcastle-gp-services.co.uk (Opens in a new tab)


For questions about the job, contact:

Clinical Lead

Mandy Mooney

mandy.mooney@nhs.net

01912986060

Date posted

10 February 2021

Pay scheme

Agenda for change

Band

Band 7

Salary

£38,890 to £44,503 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0084-21-8084

Job locations

Meldon Street

Newcastle Upon Tyne

NE4 6SH


Supporting documents

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