General Practice Manager
Bolton GP Federation
The closing date is 04 May 2025
Job summary
**This advert may close early due to the volume of applications**
Practice Manager Garnet Fold
Practice
Location: Bolton, UK
Job Type: Part-Time (2025 hours per week)
Salary: Competitive, dependent on experience
Main duties of the job
We seek a dedicated,
approachable, and highly organised Practice Manager to oversee the day-to-day
running of the practice.
This key leadership role is
offered part-time (2025 hours per week). You will ensure smooth operations
across all areassupporting our clinical and administrative teams, maintaining
excellent patient services, and ensuring full compliance with regulatory and
contractual obligations.
About us
Garnet Fold Practice is a
well-established, family-oriented GP surgery in the heart of Bolton. It is
committed to delivering high-quality, patient-centred care.
We are a four-partner, training
practice with a reputation for excellence and a culture that values teamwork,
innovation, and continuous improvement. Our supportive and friendly environment
makes Garnet Fold an ideal place to work, lead, and grow professionally.
Job description
Job responsibilities
Key Responsibilities
- Leadership & HR: Foster a positive team culture and lead on recruitment, staff development, appraisals, and performance management.
- Patient Services & Engagement: Ensure outstanding patient care and experience; manage patient feedback and service access.
- Finance & Budgeting: Oversee financial operations, including payroll, budgeting, NHS income streams (QOF, DES/LES), and expenditure.
- Compliance & Governance: Maintain full compliance with CQC, NHS England, and GDPR requirements.
- IT & Operations: Manage the EMIS clinical system, digital tools, and daily operational workflow to ensure efficiency and innovation.
- Communication & Collaboration: Build strong working relationships with staff, external stakeholders, and partner organisations.
- Strategic Development: Support the partners in business planning, service improvement, and identifying growth opportunities.
Job description
Job responsibilities
Key Responsibilities
- Leadership & HR: Foster a positive team culture and lead on recruitment, staff development, appraisals, and performance management.
- Patient Services & Engagement: Ensure outstanding patient care and experience; manage patient feedback and service access.
- Finance & Budgeting: Oversee financial operations, including payroll, budgeting, NHS income streams (QOF, DES/LES), and expenditure.
- Compliance & Governance: Maintain full compliance with CQC, NHS England, and GDPR requirements.
- IT & Operations: Manage the EMIS clinical system, digital tools, and daily operational workflow to ensure efficiency and innovation.
- Communication & Collaboration: Build strong working relationships with staff, external stakeholders, and partner organisations.
- Strategic Development: Support the partners in business planning, service improvement, and identifying growth opportunities.
Person Specification
Experience
Essential
- Significant management experience in a healthcare, business, or service-oriented environment
- HR and staff performance management
Desirable
- Budget and financial management, including forecasting and reporting
- Previous experience as a General Practice Manager or in a senior role within primary care
- Experience with CQC inspections and compliance
- Experience with NHS financial systems and funding streams (e.g. QOF, DES, IIF)
- Experience in managing change and service improvement projects
- Experience managing multidisciplinary teams
Qualifications
Essential
- Microsoft Office Qualification or extensive Microsoft Word & Excel experience
- Good standard of education
Desirable
- Degree or equivalent management qualification
- Diploma or degree in healthcare or business management
- NHS or primary care-specific training (e.g. Practice Manager development programmes)
Skills
Essential
- Strong leadership and people management skills
- Excellent verbal and written communication
- High level of IT proficiency (Microsoft Office, databases, scheduling tools)
- Ability to prioritise, problem-solve and make strategic decisions
Desirable
- Knowledge of EMIS, or similar clinical systems
- Knowledge of contract management and procurement processes
- Understanding of risk management and clinical governance
- Knowledge of GDPR and confidentiality standards in healthcare
- Understanding of NHS structure and policies relevant to primary care
Personal Attributes
Essential
- Approachable and confident leader
- Adaptable and able to thrive in a dynamic environment
- Organised and detail-oriented
- Committed to patient-centred service and continuous improvement
Desirable
- Motivated to engage with wider health networks (e.g. PCNs, ICBs)
- Community-focused outlook
- Willingness to undertake further professional training
- Interest in innovation and digital transformation in primary care
Person Specification
Experience
Essential
- Significant management experience in a healthcare, business, or service-oriented environment
- HR and staff performance management
Desirable
- Budget and financial management, including forecasting and reporting
- Previous experience as a General Practice Manager or in a senior role within primary care
- Experience with CQC inspections and compliance
- Experience with NHS financial systems and funding streams (e.g. QOF, DES, IIF)
- Experience in managing change and service improvement projects
- Experience managing multidisciplinary teams
Qualifications
Essential
- Microsoft Office Qualification or extensive Microsoft Word & Excel experience
- Good standard of education
Desirable
- Degree or equivalent management qualification
- Diploma or degree in healthcare or business management
- NHS or primary care-specific training (e.g. Practice Manager development programmes)
Skills
Essential
- Strong leadership and people management skills
- Excellent verbal and written communication
- High level of IT proficiency (Microsoft Office, databases, scheduling tools)
- Ability to prioritise, problem-solve and make strategic decisions
Desirable
- Knowledge of EMIS, or similar clinical systems
- Knowledge of contract management and procurement processes
- Understanding of risk management and clinical governance
- Knowledge of GDPR and confidentiality standards in healthcare
- Understanding of NHS structure and policies relevant to primary care
Personal Attributes
Essential
- Approachable and confident leader
- Adaptable and able to thrive in a dynamic environment
- Organised and detail-oriented
- Committed to patient-centred service and continuous improvement
Desirable
- Motivated to engage with wider health networks (e.g. PCNs, ICBs)
- Community-focused outlook
- Willingness to undertake further professional training
- Interest in innovation and digital transformation in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
