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Invicta Health CIC

Workflow Administrator

Information:

This job is now closed

Job summary

We are recruiting for a Workflow Administrator to join the team at The Marsh Practices on a full time basis.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

The practice is a paper-light environment, and the main responsibilities of the post holder will be to process the incoming patient clinical correspondence both by paper and electronic transfer; working in accordance with the practices protocols.

To process new patient registration and filing GP to GP transfers

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

  • NHS Pension
  • Learning and Development opportunities
  • Progression opportunities
  • Competitive annual leave entitlement
  • Incremental pay progression
  • Flexible working
  • Approved blue light card provider
  • Salary Sacrifice Schemes
  • Car Lease Scheme
  • Employee Assistance Programme

Details

Date posted

07 April 2025

Pay scheme

Other

Salary

£24,129.17 to £24,726.33 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0082-25-0042

Job locations

Martello Health Centre

20 Chapel Road

Dymchurch

Romney Marsh

Kent

TN29 0TD


Orchard House Surgery

Bleak Road

Lydd

Romney Marsh

Kent

TN29 9AE


Church Lane Surgery

Church Lane

New Romney

Kent

TN28 8ER


Job description

Job responsibilities

Main Responsibilities

Workflow of practice correspondence (both paper and electronic), and attaching to patient records.

Recording diagnoses, procedures and investigations.

Identifying urgency and carrying out actions or forwarding to appropriate teams.

Identifying complex or higher risk areas that require input or knowledge from the clinical team.

Answering queries from other members of staff.

Processing new patient registrations

Note summarising

Complete other admin tasks as required

General duties

To work collaboratively and professionally with colleagues across lnvicta Health, building and maintaining relationships.

To contribute to the development of services, including processes, templates and principles.

To treat all members of the public with respect and not to discriminate on the grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage or civil partnership, or pregnancy and maternity or any other issue.

To ensure that Health and Safety guidelines are observed at all times and alert management to any concerns raised by staff or members of the public.

To be aware of guidelines relating to the safeguarding of children and vulnerable adults.

To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.

To take part in any statutory and mandatory training or other training and development programmes as requested.

Any other reasonable duties as directed by your line manager.

Job description

Job responsibilities

Main Responsibilities

Workflow of practice correspondence (both paper and electronic), and attaching to patient records.

Recording diagnoses, procedures and investigations.

Identifying urgency and carrying out actions or forwarding to appropriate teams.

Identifying complex or higher risk areas that require input or knowledge from the clinical team.

Answering queries from other members of staff.

Processing new patient registrations

Note summarising

Complete other admin tasks as required

General duties

To work collaboratively and professionally with colleagues across lnvicta Health, building and maintaining relationships.

To contribute to the development of services, including processes, templates and principles.

To treat all members of the public with respect and not to discriminate on the grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage or civil partnership, or pregnancy and maternity or any other issue.

To ensure that Health and Safety guidelines are observed at all times and alert management to any concerns raised by staff or members of the public.

To be aware of guidelines relating to the safeguarding of children and vulnerable adults.

To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.

To take part in any statutory and mandatory training or other training and development programmes as requested.

Any other reasonable duties as directed by your line manager.

Person Specification

Key skills

Essential

  • Excellent time management skills and ability to multi task and prioritise work.
  • Excellent written and verbal communication skills.

Desirable

  • Previous experience of prioritising complex workload.

Experience

Essential

  • Working experience as a medical assistant or medical secretary.
  • Knowledge of medical office management systems and procedures.

Desirable

  • Previous experience of processing complex requests.

Qualifications

Essential

  • Level 2 Maths & English
  • MS Office Proficiency

Personal Attributes

Essential

  • Strong organisational and planning skills
Person Specification

Key skills

Essential

  • Excellent time management skills and ability to multi task and prioritise work.
  • Excellent written and verbal communication skills.

Desirable

  • Previous experience of prioritising complex workload.

Experience

Essential

  • Working experience as a medical assistant or medical secretary.
  • Knowledge of medical office management systems and procedures.

Desirable

  • Previous experience of processing complex requests.

Qualifications

Essential

  • Level 2 Maths & English
  • MS Office Proficiency

Personal Attributes

Essential

  • Strong organisational and planning skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Invicta Health CIC

Address

Martello Health Centre

20 Chapel Road

Dymchurch

Romney Marsh

Kent

TN29 0TD


Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Invicta Health CIC

Address

Martello Health Centre

20 Chapel Road

Dymchurch

Romney Marsh

Kent

TN29 0TD


Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Advisor

Jessica Bull

ihc.hr@nhs.net

Details

Date posted

07 April 2025

Pay scheme

Other

Salary

£24,129.17 to £24,726.33 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0082-25-0042

Job locations

Martello Health Centre

20 Chapel Road

Dymchurch

Romney Marsh

Kent

TN29 0TD


Orchard House Surgery

Bleak Road

Lydd

Romney Marsh

Kent

TN29 9AE


Church Lane Surgery

Church Lane

New Romney

Kent

TN28 8ER


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Invicta Health CIC's privacy notice (opens in a new tab)