HR Manager

Invicta Health CIC

Information:

This job is now closed

Job summary

Thank you for your interest in our HR Manager role at Invicta Health. Due to our continued growth, this is a new position within our HR team. The post is an exciting opportunity for someone to join us as we develop our HR service, to enable innovative HR support and advice and a high quality service and continue to be an employer of choice.

We are looking for someone passionate, knowledgeable and credible to join our outstanding organisation.

The position will manage the HR team and build effective working relationships with our managers and clinicians to provide a people focused HR Service.

For more information about the role or to discuss what it is like working at Invicta Health please contact katrina.rouse@nhs.net.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

Main duties of the job

The post holder will hold responsibility for the HR service across Invicta Health ensuring that the HR services provided are effective and consistent across the organisation. Working closely with the Director of People, the post holder will support the service through robust, timely and innovative HR delivery. The post holder will build effective working relationships with senior managers and clinicians to provide people focussed/creative solutions, develop short- and medium-term workforce strategies and co-ordinate HR team members to help implement these.

About us

Invicta Health are a not for profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

  • NHS pension
  • Learning and development opportunities
  • Health and wellbeing initiatives
  • Staff forum
  • Progression opportunities
  • Competitive annual leave entitlement
  • Incremental pay progression
  • Flexible working
  • Approved blue light card provider
  • Salary Sacrifice Schemes
  • Company Car Lease Scheme
  • Employee Assistance Programme

Date posted

27 December 2023

Pay scheme

Other

Salary

£43,733.90 to £50,046.02 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0082-23-0026

Job locations

Innovation House

Innovation Way

Sandwich

Kent

CT13 9FF


Job description

Job responsibilities

Workforce and Organisational Development

  • Ensure regulatory compliance and HR best practice is followed within the recruitment and selection procedures across Invicta Health.
  • Ensure all locums/contractors have appropriate compliance and agreements in place and the IR35 process and procedure is followed, and this is monitored regularly.
  • Manage recruitment campaigns and events, networking effectively with prospective candidates and other professionals.
  • Support the Director of People with the development of recruitment and retention plans across the organisation to address national and regional difficult to recruit to staff groups.
  • Support the Director of People with succession planning and talent management processes.
  • Ensure the maternity, paternity, adoption, and shared parental leave processes across the organisation are managed according to best practice and policy.
  • Collate exit interviews, ensuring feedback is analysed and themes and trends are reported to the Director of People and appropriate actions taken.
  • Utilise workforce metrics to identify HR support required and use this to influence service priorities and work collaboratively with managers to ensure that the necessary interventions occur.
  • Work with the Director of People with the monitoring and delivery of HR key performance indicators offering effective and innovative solutions to enhance any areas of concern.
  • Support the Director of People in ensuring that accurate and timely information is supplied for corporate teams, the board, and other organisational reports regarding the workforce.
  • Support with learning and development management across the organisation, ensuring we are developing methods for identifying training and development needs across the organisation, taking an active role in identifying relevant training programmes required and monitoring of competency and compliance.
  • Undertake an annual training needs analysis as part of an integrated approach to workforce planning.
  • Advise on all people aspects of change management ensuring that proposals are well thought through and comply with agreed policies and procedures.
  • Manage any TUPE process as and when required.

Employee Relations

  • Ensure the development of a positive employee relations climate, ensuring that efficient consultation and involvement principles are in place to promote and maintain productive partnership working with staff and trade unions.
  • Advise and support the HR Advisors in interpreting employment legislation and case law, provide expert professional advice and support on a wide range of employment relations matters. Leading on complex employee relation cases as required.
  • Coach and train managers on effective appraisal and performance processes, ensuring the annual appraisal process is undertaken for all staff and appraisals are meaningful and follow Invicta Healths values and behaviours.
  • Deliver training/briefing sessions on HR policies and HR management practice so that managers and staff are competent in carrying out their duties.
  • With the Director of People, manage the development and implementation of HR policies and protocols, ensuring compliance with current legislation, and understandability for all staff.
  • Oversee the sickness management process, ensuring policy is followed and provide expert advice and guidance on complex cases.
  • Assisting the Director of People with employment tribunal cases as required.

Coaching and Development

  • Use coaching leadership style to build relationships and influence managers.
  • Ensure effective communication within the team to ensure consistency in advice and practice.
  • Develop effective relationships, networks, and partnerships with other organisations to understand external influences on workforce priorities and use this to support delivery of the strategic HR agenda.
  • Develop the people management capacity of operational managers through the provision of coaching and deliver people related training and facilitation.
  • Provide coaching and mentoring support to the HR team to support their practice and personal and professional development.

Staff Engagement & Wellbeing

  • Support the Director of People with staff engagement and wellbeing initiatives.
  • Work with the Director of People, CEO and the staff forum on action plans following the staff survey.
  • Build a positive relationship with the staff forum, ensuring they are involved in any HR operational issues or changes.
  • Ensure that through policy development we support the health and wellbeing of our staff.

Line Management

  • Provide strong and effective management to the HR team, ensuring they are clear on priorities and organisational goals.
  • Set clear performance objectives following the appraisal process, ensuring that the team understand their individual responsibilities and how they relate to the organisational goals.
  • Monitor and approve any overtime requests, liaising with the Director of People to ensure coherence with the agreed baseline budgets.
  • Monitor and approve any absence requests, ensuring adequate staffing and sufficient cover.
  • Oversee the management of the workload and tasks of the HR Team ensuring deadlines are achieved.
  • Promote Invicta Health organisational values and behaviour and ensure the team, work toward these and adhere to all policies and procedures.

Job description

Job responsibilities

Workforce and Organisational Development

  • Ensure regulatory compliance and HR best practice is followed within the recruitment and selection procedures across Invicta Health.
  • Ensure all locums/contractors have appropriate compliance and agreements in place and the IR35 process and procedure is followed, and this is monitored regularly.
  • Manage recruitment campaigns and events, networking effectively with prospective candidates and other professionals.
  • Support the Director of People with the development of recruitment and retention plans across the organisation to address national and regional difficult to recruit to staff groups.
  • Support the Director of People with succession planning and talent management processes.
  • Ensure the maternity, paternity, adoption, and shared parental leave processes across the organisation are managed according to best practice and policy.
  • Collate exit interviews, ensuring feedback is analysed and themes and trends are reported to the Director of People and appropriate actions taken.
  • Utilise workforce metrics to identify HR support required and use this to influence service priorities and work collaboratively with managers to ensure that the necessary interventions occur.
  • Work with the Director of People with the monitoring and delivery of HR key performance indicators offering effective and innovative solutions to enhance any areas of concern.
  • Support the Director of People in ensuring that accurate and timely information is supplied for corporate teams, the board, and other organisational reports regarding the workforce.
  • Support with learning and development management across the organisation, ensuring we are developing methods for identifying training and development needs across the organisation, taking an active role in identifying relevant training programmes required and monitoring of competency and compliance.
  • Undertake an annual training needs analysis as part of an integrated approach to workforce planning.
  • Advise on all people aspects of change management ensuring that proposals are well thought through and comply with agreed policies and procedures.
  • Manage any TUPE process as and when required.

Employee Relations

  • Ensure the development of a positive employee relations climate, ensuring that efficient consultation and involvement principles are in place to promote and maintain productive partnership working with staff and trade unions.
  • Advise and support the HR Advisors in interpreting employment legislation and case law, provide expert professional advice and support on a wide range of employment relations matters. Leading on complex employee relation cases as required.
  • Coach and train managers on effective appraisal and performance processes, ensuring the annual appraisal process is undertaken for all staff and appraisals are meaningful and follow Invicta Healths values and behaviours.
  • Deliver training/briefing sessions on HR policies and HR management practice so that managers and staff are competent in carrying out their duties.
  • With the Director of People, manage the development and implementation of HR policies and protocols, ensuring compliance with current legislation, and understandability for all staff.
  • Oversee the sickness management process, ensuring policy is followed and provide expert advice and guidance on complex cases.
  • Assisting the Director of People with employment tribunal cases as required.

Coaching and Development

  • Use coaching leadership style to build relationships and influence managers.
  • Ensure effective communication within the team to ensure consistency in advice and practice.
  • Develop effective relationships, networks, and partnerships with other organisations to understand external influences on workforce priorities and use this to support delivery of the strategic HR agenda.
  • Develop the people management capacity of operational managers through the provision of coaching and deliver people related training and facilitation.
  • Provide coaching and mentoring support to the HR team to support their practice and personal and professional development.

Staff Engagement & Wellbeing

  • Support the Director of People with staff engagement and wellbeing initiatives.
  • Work with the Director of People, CEO and the staff forum on action plans following the staff survey.
  • Build a positive relationship with the staff forum, ensuring they are involved in any HR operational issues or changes.
  • Ensure that through policy development we support the health and wellbeing of our staff.

Line Management

  • Provide strong and effective management to the HR team, ensuring they are clear on priorities and organisational goals.
  • Set clear performance objectives following the appraisal process, ensuring that the team understand their individual responsibilities and how they relate to the organisational goals.
  • Monitor and approve any overtime requests, liaising with the Director of People to ensure coherence with the agreed baseline budgets.
  • Monitor and approve any absence requests, ensuring adequate staffing and sufficient cover.
  • Oversee the management of the workload and tasks of the HR Team ensuring deadlines are achieved.
  • Promote Invicta Health organisational values and behaviour and ensure the team, work toward these and adhere to all policies and procedures.

Person Specification

Qualifications

Essential

  • Educated to degree or diploma level or equivalent experience.
  • Post Graduate Diploma in HRM, equivalent professional qualifications or experience.
  • Evidence of continuous professional development.
  • Highly developed HR knowledge gained through theoretical learning and extensive HR generalist experience.

Desirable

  • Coaching qualification.
  • Mediation qualification.
Person Specification

Qualifications

Essential

  • Educated to degree or diploma level or equivalent experience.
  • Post Graduate Diploma in HRM, equivalent professional qualifications or experience.
  • Evidence of continuous professional development.
  • Highly developed HR knowledge gained through theoretical learning and extensive HR generalist experience.

Desirable

  • Coaching qualification.
  • Mediation qualification.

Employer details

Employer name

Invicta Health CIC

Address

Innovation House

Innovation Way

Sandwich

Kent

CT13 9FF


Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)


Employer details

Employer name

Invicta Health CIC

Address

Innovation House

Innovation Way

Sandwich

Kent

CT13 9FF


Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Director of People

Katrina Rouse

katrina.rouse@nhs.net

08002425199

Date posted

27 December 2023

Pay scheme

Other

Salary

£43,733.90 to £50,046.02 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0082-23-0026

Job locations

Innovation House

Innovation Way

Sandwich

Kent

CT13 9FF


Supporting documents

Privacy notice

Invicta Health CIC's privacy notice (opens in a new tab)