Wellbeing Manager

East Anglia’s Children’s Hospices

The closing date is 29 September 2024

Job summary

(Internally titled Locality Wellbeing Lead)

37.5 hours per week - part time applicants considered, minimum 30 hours per week

Care Salary Band: 8a

We are looking for two experienced Wellbeing Managers, one to work out of our Norfolk hospice, The Nook and one to work out of our Cambridge hospice at Milton. You will join our Wellbeing and Leadership teams, supporting our service users, their families and our clinical colleagues. You will also work alongside relevant counterparts at our other hospices in East Anglia.

As the Locality Wellbeing Lead you will have experience of managing a team in a therapeutic setting and will have confident leadership and people development skills.

You will have experience of therapeutic work and be able demonstrate evidence of supervision training as well as be able to provide specialist assessment and interventions (within sphere of professional education and training) to children, young people and their families.

Main duties of the job

Is the Wellbeing Manager role the right opportunity for you?

Do you want to...

  • make a real difference, every single day, to the lives of babies, children and young people who access our services?
  • lead and manage a multidisciplinary team of practitioners?
  • be key to the development and delivery of day to day psychological services?
  • work each day in a state of the art environment where youll be well supported?
  • be encouraged to advance your professional development?
  • Do you have
  • strong leadership skills and experience of managing teams with a passion for developing team members?
  • experience of working with families and CYP with mental health needs (such as dealing with grief and loss, post-traumatic stress, palliative care or bereavement) ?
  • experience of providing clinical supervision using a systemic approach?

Are you

  • a highly motivated person who thinks going the extra mile at work is the norm?
  • looking for an exciting new challenge?
  • wanting to be part of an enthusiastic, progressive, forward-thinking and professional team?

About us

Comprehensive range of benefits:

  • Free onsite parking & subsidised meals at our hospices
  • Pool car provided when working in the community
  • NHS pension - continuation if already contributing
  • Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
  • Additional holiday purchase scheme
  • AVIVA pension package up to 7% Employer Contribution including Life Assurance
  • Free eye tests & cycle to work scheme
  • Wellbeing support & Employee Assistance Programme

East Anglia's Children's Hospices (EACH)supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.

We are extremely proud to say all three of our hospice services were rated OUTSTANDING when last inspected by the Care Quality Commission. This fantastic achievement is due to the commitment and professionalism of our wonderfully dedicated employees and volunteers.

At EACH we are committed to promoting equality and respecting diversity. We actively welcome applications from all sections of the community, in particular from eligible candidates from BAME backgrounds.

EACH is proud to be Investors in People accredited.

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

EACH1043844

Job locations

East Anglia’s Children’s Hospices (EACH)

Church Lane

Milton

Cambridgeshire

CB24 6AB


Job description

Job responsibilities

Job Summary:

Line manage and appraise members of the wellbeing team.

Provision of clinical practice leadership and co-ordination for emotional health and wellbeing service provision within a hospice locality to support the development and implementation of a model of working underpinned by systemic thinking.

Provision of specialist level clinical practice, assessments and delivery of evidence informed therapeutic interventions for a small caseload within own sphere of professional practice.

Responsibilities

To provide clinical leadership and co-ordination for emotional health and wellbeing service provision within a locality, across teams and disciplines, including both universal and targeted services, recognising that the emotional health and wellbeing of service users forms a core part of every staff members job role.

Line manage and appraise members of the wellbeing team.

To develop the network approach in the locality by developing relationships with other statutory and voluntary agencies and professionals to ensure that EACH is knowledgeable about services available to families and how they would meet identified needs and to minimise the risk of duplication.

To provide leadership in close collaboration with the EACH Service Managers & Matron across a locality to support the implementation of a model of working underpinned by systemic thinking and promote a learning culture.

To ensure practitioners who provide wellbeing interventions are working in a way which is safe, evidence informed and in line with EACHs model.

To facilitate reflective team discussions/learning promoting a high level of systemic thinking.

To develop resilience and maintain effective working relationships with and amongst the multi-professional team throughout EACH. To ensure that practitioners who provide wellbeing interventions are working in a way which is safe, evidence informed and in line with EACHs model.

To co-lead the locality multi-professional meetings with the Service Manager and Matron providing clinical leadership on all aspects of service users emotional health and wellbeing. This includes enabling a joined up approach with other professionals in EACH and in other agencies across the network with regards to safeguarding and risk management.

To ensure the assessment and monitoring of risk across one locality and including use of appropriate risk management plans in relation to individual service users and provide advice to other professions on psychological aspects of risk assessment and risk management.

To provide specialist clinical practice assessments and deliver evidence informed therapeutic interventions (within own sphere of professional practice) for a small case load of families/individuals that need this level of intervention.

To maintain clinical records using the SystmOne electronic records system in accordance with best practice guidance.

To provide advice and act as a resource to care team staff within a locality.

To provide clinical supervision to multi-professional staff in line with EACH policy.

To enable staff to develop formulations and plan, review, modify and adapt interventions, drawing on a range of theoretical and therapeutic models and evidence informed practice. To monitor clinical effectiveness, best practice and outcomes.

To participate in multi-professional meetings in EACH and with other agencies across the network relating to children, young people and their families providing advice, support and clinical leadership in relation to services users emotional health and wellbeing and staff wellbeing.

To take a lead role for a specific area of practice such as bereavement, working with neonates and their families, individual or group universal or targeted level approaches to support, contributing to service developments and implementation in this area, including gathering outcome data.

Provide reports for internal and external meetings and committees when required.

To identify and take opportunities to deliver education and training within the locality and EACH as a whole, to help enhance emotional health and wellbeing knowledge, skills and confidence.

Ensure effective referral to statutory mental health services within the local network.

To be responsible for your own on-going practice development and lifelong learning by adopting a reflective approach to personal practice; participating in appraisal, clinical and safeguarding supervision, reflective practice, education and training.

To participate in EACHs quality and assurance initiatives.

Job description

Job responsibilities

Job Summary:

Line manage and appraise members of the wellbeing team.

Provision of clinical practice leadership and co-ordination for emotional health and wellbeing service provision within a hospice locality to support the development and implementation of a model of working underpinned by systemic thinking.

Provision of specialist level clinical practice, assessments and delivery of evidence informed therapeutic interventions for a small caseload within own sphere of professional practice.

Responsibilities

To provide clinical leadership and co-ordination for emotional health and wellbeing service provision within a locality, across teams and disciplines, including both universal and targeted services, recognising that the emotional health and wellbeing of service users forms a core part of every staff members job role.

Line manage and appraise members of the wellbeing team.

To develop the network approach in the locality by developing relationships with other statutory and voluntary agencies and professionals to ensure that EACH is knowledgeable about services available to families and how they would meet identified needs and to minimise the risk of duplication.

To provide leadership in close collaboration with the EACH Service Managers & Matron across a locality to support the implementation of a model of working underpinned by systemic thinking and promote a learning culture.

To ensure practitioners who provide wellbeing interventions are working in a way which is safe, evidence informed and in line with EACHs model.

To facilitate reflective team discussions/learning promoting a high level of systemic thinking.

To develop resilience and maintain effective working relationships with and amongst the multi-professional team throughout EACH. To ensure that practitioners who provide wellbeing interventions are working in a way which is safe, evidence informed and in line with EACHs model.

To co-lead the locality multi-professional meetings with the Service Manager and Matron providing clinical leadership on all aspects of service users emotional health and wellbeing. This includes enabling a joined up approach with other professionals in EACH and in other agencies across the network with regards to safeguarding and risk management.

To ensure the assessment and monitoring of risk across one locality and including use of appropriate risk management plans in relation to individual service users and provide advice to other professions on psychological aspects of risk assessment and risk management.

To provide specialist clinical practice assessments and deliver evidence informed therapeutic interventions (within own sphere of professional practice) for a small case load of families/individuals that need this level of intervention.

To maintain clinical records using the SystmOne electronic records system in accordance with best practice guidance.

To provide advice and act as a resource to care team staff within a locality.

To provide clinical supervision to multi-professional staff in line with EACH policy.

To enable staff to develop formulations and plan, review, modify and adapt interventions, drawing on a range of theoretical and therapeutic models and evidence informed practice. To monitor clinical effectiveness, best practice and outcomes.

To participate in multi-professional meetings in EACH and with other agencies across the network relating to children, young people and their families providing advice, support and clinical leadership in relation to services users emotional health and wellbeing and staff wellbeing.

To take a lead role for a specific area of practice such as bereavement, working with neonates and their families, individual or group universal or targeted level approaches to support, contributing to service developments and implementation in this area, including gathering outcome data.

Provide reports for internal and external meetings and committees when required.

To identify and take opportunities to deliver education and training within the locality and EACH as a whole, to help enhance emotional health and wellbeing knowledge, skills and confidence.

Ensure effective referral to statutory mental health services within the local network.

To be responsible for your own on-going practice development and lifelong learning by adopting a reflective approach to personal practice; participating in appraisal, clinical and safeguarding supervision, reflective practice, education and training.

To participate in EACHs quality and assurance initiatives.

Person Specification

Other Requirements

Essential

  • Must have full UK drivers licence and own transport
  • Evidence of commitment to own continuing professional development

Experience

Essential

  • Demonstrated experience of working with families and CYP with mental health needs including for example grief and loss, post-traumatic stress, palliative care or bereavement
  • Experience of working in a multi-disciplinary team
  • Evidence of facilitating multi-professional systemic consultations
  • Evidence of leadership skills, motivation and development of people
  • Experience of providing clinical supervision using a systemic approach

Desirable

  • Experience of lone working.
  • Experience of providing line management and appraisal
  • Experience of delivering therapeutic groups
  • Experience of working within a multicultural framework

Qualifications

Essential

  • Professional knowledge acquired through degree or diploma or other professional training relevant to field of practice, alongside significant post qualification study. Professional qualification to work therapeutically with adults, children and young people.
  • Evidence of registration with the professional body relevant to the practitioners field of practice for example BACP, UKCP, BPS, HCPC
  • Knowledge of clinical governance & the ability to ensure that practice is clinically effective
  • Up to date knowledge of the law and regulatory requirements which underpin best practice in safeguarding children and adults at risk.
  • Knowledge of models of bereavement and evidence base for approaches to supporting bereaved families.

Desirable

  • Evidence of highly developed specialist childrens palliative care knowledge underpinned by theory and experience
  • Knowledge or training in specific solution focused models of working e.g., brief interventions or appreciative enquiry models of working
  • Up to date knowledge of National guidelines and developments in the field of emotional health and wellbeing.
  • Dual qualification which includes Family Therapy
  • Systemic Training
  • Clinical supervision training

Skills & Abilities

Essential

  • Highly developed communication and listening skills with ability to articulate ideas clearly
  • Ability to to communicate, in a highly skilled and sensitive manner, to clients, family carers and others as appropriate, information that may be contentious or highly distressing concerning the assessment, formulation and treatment plans of clients under their care.
  • Able to develop and maintain relationships across agencies
  • Able to provide specialist assessment and interventions (within sphere of professional education and training) to children, young people and their families to include analysis, interpretation and formulation within relevant Codes of Practice utilising a range of therapeutic interventions, and standardised measures.
  • Able to provides specialist advice to other professionals
  • Able to implement policies and propose policy change/ service development
  • Able to monitor clinical effectiveness
  • Has a demonstrable personal resilience and a solution focused approach
  • Able to share skills with others through teaching or consultation.
  • Able to deliver training initiatives in own area of expertise
  • Able to provide others with clear purpose and direction in delivering a high quality, outcomes based, service (clinical leadership).
  • Able to identify problem areas within the service and contribute to possible solutions.
  • Able to collect and use data to provide information on service outcomes
  • Able to adopt a collaborative and participative approach to achieve successful multi-professional team and partnership working
  • Able to identify relevant research based information as part of evidence informed practice
  • Able to demonstrate a flexible attitude and approach to the changing work environment
  • Proven commitment to equality and diversity, to ensure all staff and service users have access to an environment that is open and free from discrimination
Person Specification

Other Requirements

Essential

  • Must have full UK drivers licence and own transport
  • Evidence of commitment to own continuing professional development

Experience

Essential

  • Demonstrated experience of working with families and CYP with mental health needs including for example grief and loss, post-traumatic stress, palliative care or bereavement
  • Experience of working in a multi-disciplinary team
  • Evidence of facilitating multi-professional systemic consultations
  • Evidence of leadership skills, motivation and development of people
  • Experience of providing clinical supervision using a systemic approach

Desirable

  • Experience of lone working.
  • Experience of providing line management and appraisal
  • Experience of delivering therapeutic groups
  • Experience of working within a multicultural framework

Qualifications

Essential

  • Professional knowledge acquired through degree or diploma or other professional training relevant to field of practice, alongside significant post qualification study. Professional qualification to work therapeutically with adults, children and young people.
  • Evidence of registration with the professional body relevant to the practitioners field of practice for example BACP, UKCP, BPS, HCPC
  • Knowledge of clinical governance & the ability to ensure that practice is clinically effective
  • Up to date knowledge of the law and regulatory requirements which underpin best practice in safeguarding children and adults at risk.
  • Knowledge of models of bereavement and evidence base for approaches to supporting bereaved families.

Desirable

  • Evidence of highly developed specialist childrens palliative care knowledge underpinned by theory and experience
  • Knowledge or training in specific solution focused models of working e.g., brief interventions or appreciative enquiry models of working
  • Up to date knowledge of National guidelines and developments in the field of emotional health and wellbeing.
  • Dual qualification which includes Family Therapy
  • Systemic Training
  • Clinical supervision training

Skills & Abilities

Essential

  • Highly developed communication and listening skills with ability to articulate ideas clearly
  • Ability to to communicate, in a highly skilled and sensitive manner, to clients, family carers and others as appropriate, information that may be contentious or highly distressing concerning the assessment, formulation and treatment plans of clients under their care.
  • Able to develop and maintain relationships across agencies
  • Able to provide specialist assessment and interventions (within sphere of professional education and training) to children, young people and their families to include analysis, interpretation and formulation within relevant Codes of Practice utilising a range of therapeutic interventions, and standardised measures.
  • Able to provides specialist advice to other professionals
  • Able to implement policies and propose policy change/ service development
  • Able to monitor clinical effectiveness
  • Has a demonstrable personal resilience and a solution focused approach
  • Able to share skills with others through teaching or consultation.
  • Able to deliver training initiatives in own area of expertise
  • Able to provide others with clear purpose and direction in delivering a high quality, outcomes based, service (clinical leadership).
  • Able to identify problem areas within the service and contribute to possible solutions.
  • Able to collect and use data to provide information on service outcomes
  • Able to adopt a collaborative and participative approach to achieve successful multi-professional team and partnership working
  • Able to identify relevant research based information as part of evidence informed practice
  • Able to demonstrate a flexible attitude and approach to the changing work environment
  • Proven commitment to equality and diversity, to ensure all staff and service users have access to an environment that is open and free from discrimination

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Anglia’s Children’s Hospices

Address

East Anglia’s Children’s Hospices (EACH)

Church Lane

Milton

Cambridgeshire

CB24 6AB


Employer's website

https://www.each.org.uk (Opens in a new tab)


Employer details

Employer name

East Anglia’s Children’s Hospices

Address

East Anglia’s Children’s Hospices (EACH)

Church Lane

Milton

Cambridgeshire

CB24 6AB


Employer's website

https://www.each.org.uk (Opens in a new tab)


For questions about the job, contact:

Recruitment Team

Recruitment Team

hrinbox@each.org.uk

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

EACH1043844

Job locations

East Anglia’s Children’s Hospices (EACH)

Church Lane

Milton

Cambridgeshire

CB24 6AB


Supporting documents

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