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Housekeeper/Cook

East Anglia’s Children’s Hospices

The closing date is 28 April 2025

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Job summary

Housekeeper / Cook - The Nook Hospice, NR14 7PX

Hours: 30 hours per week

WorkingPattern:Part Time, 30 hours per week, worked as 4 days over 7

Enhanced Rates - Weekends, Evenings & Bank Holidays:

+ 30% Saturdays& Evenings

+ 60% Sundays& Bank Holiday

Permanent Contract

Salary £24,000 pro rata, per annum

Main duties of the job

Are you:

  • A team player and looking for a new challenge?

Do you have:

  • Housekeeping and some catering experience?

The role:

  • Working with a small team to ensure the hospice is kept clean and free from infection. To ensure a quick turnaround of bedrooms at the end of a stay. Wash, dry and iron all laundry used in the hospice including visiting families.
  • To help in the kitchen when required and on special occasions, cover shifts when the cook is on annual leaveor days off.
  • Ensuring that all COSHH regulations are adhered to

About us

Comprehensive range of benefits:

  • Free onsite parking & subsidised meals at our hospices
  • Pool car provided when working in the community
  • Employee health cash plan & wellbeing support schemes
  • NHS pension - continuation if already contributing
  • Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
  • Additional holiday purchase scheme
  • AVIVA pension package up to 7% Employer Contribution including Life Assurance
  • Free eye tests & cycle to work scheme

East Anglia's Children's Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.

At EACH we believe in fostering a workplace where every individual feels valued and respected.We are committed to building a culture of inclusion where differences are embraced.We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Date posted

14 April 2025

Pay scheme

Other

Salary

£24,000 a year

Contract

Permanent

Working pattern

Part-time

Reference number

EACH1096978

Job locations

The Nook

Pigot Lane

Norwich

NR14 7PX


Job description

Job responsibilities

Job Summary:

To provide an efficient, cost effective Housekeeping and Catering service for The Nook Hospice.

Housekeeping Responsibilities:

Carry out cleaning duties as laid down in the Hospice cleaning schedule, and as instructed by the Facilities Site Manager or Care Service Manager.

Wash, dry and iron clothes, bed linen, towels and soft furnishings using the hospice laundry. If required, to arrange specialist external cleaners for complex tasks.

Ensure that all cleaning materials are stored as directed

Understand C.O.S.H.H. Regulations, and ensure that only the cleaning products listed are used.

Inform the Facilities Site Manager when stocks of cleaning materials are running low.

Liaise with the Facilities Site Manager to ensure that Department of Health guidelines on cleaning standards are adhered to.

Catering Responsibilities:

Prepare and serve foods when required, under the direction of the lead Cook adhering to guidelines and regulations with reference to food handling / hygiene and preparation. This will include day-to-day meals within the hospice, sandwiches and other foods when required for special events. N.B. You will be covering the kitchen and cooking the main meal in the Cooks absence, i.e. days off, annual leave and sickness.

Ensure specialised planned menus are adhered to.

Take responsibility for maintaining the cleanliness of the kitchen, and ensuring that the cleaning schedule is adhered to.

Take responsibility for health and safety matters in the kitchen, and to comply with current food hygiene regulations.

Ensure that systems such as refrigerator temperature monitors, and food labelling are carried out at all times.

Supervise volunteers, if required.

All duties are shared on a rota basis with other members of the Housekeeping/Catering team, providing 7 day cover.

Job description

Job responsibilities

Job Summary:

To provide an efficient, cost effective Housekeeping and Catering service for The Nook Hospice.

Housekeeping Responsibilities:

Carry out cleaning duties as laid down in the Hospice cleaning schedule, and as instructed by the Facilities Site Manager or Care Service Manager.

Wash, dry and iron clothes, bed linen, towels and soft furnishings using the hospice laundry. If required, to arrange specialist external cleaners for complex tasks.

Ensure that all cleaning materials are stored as directed

Understand C.O.S.H.H. Regulations, and ensure that only the cleaning products listed are used.

Inform the Facilities Site Manager when stocks of cleaning materials are running low.

Liaise with the Facilities Site Manager to ensure that Department of Health guidelines on cleaning standards are adhered to.

Catering Responsibilities:

Prepare and serve foods when required, under the direction of the lead Cook adhering to guidelines and regulations with reference to food handling / hygiene and preparation. This will include day-to-day meals within the hospice, sandwiches and other foods when required for special events. N.B. You will be covering the kitchen and cooking the main meal in the Cooks absence, i.e. days off, annual leave and sickness.

Ensure specialised planned menus are adhered to.

Take responsibility for maintaining the cleanliness of the kitchen, and ensuring that the cleaning schedule is adhered to.

Take responsibility for health and safety matters in the kitchen, and to comply with current food hygiene regulations.

Ensure that systems such as refrigerator temperature monitors, and food labelling are carried out at all times.

Supervise volunteers, if required.

All duties are shared on a rota basis with other members of the Housekeeping/Catering team, providing 7 day cover.

Person Specification

Qualifications

Essential

  • N/A

Desirable

  • Basic Food Hygiene Certificate

Personal Attributes

Essential

  • Self-motivating Ability to work independently High standard of communication and interpersonal skills Good team worker Flexible approach to working hours

Other Requirements

Essential

  • Full clean UK driving licence and own transport

Experience

Essential

  • Experience as a Cleaner/housekeeper and Catering Assistant

Skills & Abilities

Essential

  • Ability to prepare basic meals; Experience and ability to meet food hygiene requirements; Planning and organisational skills.
Person Specification

Qualifications

Essential

  • N/A

Desirable

  • Basic Food Hygiene Certificate

Personal Attributes

Essential

  • Self-motivating Ability to work independently High standard of communication and interpersonal skills Good team worker Flexible approach to working hours

Other Requirements

Essential

  • Full clean UK driving licence and own transport

Experience

Essential

  • Experience as a Cleaner/housekeeper and Catering Assistant

Skills & Abilities

Essential

  • Ability to prepare basic meals; Experience and ability to meet food hygiene requirements; Planning and organisational skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Anglia’s Children’s Hospices

Address

The Nook

Pigot Lane

Norwich

NR14 7PX


Employer's website

https://www.each.org.uk (Opens in a new tab)

Employer details

Employer name

East Anglia’s Children’s Hospices

Address

The Nook

Pigot Lane

Norwich

NR14 7PX


Employer's website

https://www.each.org.uk (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Recruitment Team

hrinbox@each.org.uk

Date posted

14 April 2025

Pay scheme

Other

Salary

£24,000 a year

Contract

Permanent

Working pattern

Part-time

Reference number

EACH1096978

Job locations

The Nook

Pigot Lane

Norwich

NR14 7PX


Supporting documents

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