Facilities Site Manager

Job description

Job responsibilities

Job Summary:

The Facilities Site Manager will be responsible for the day-to-day operations and management of the care buildings physical infrastructure and amenities, ensuring a safe, clean, and comfortable environment for both residents and staff. This includes overseeing the maintenance of the hydrotherapy pool, ensuring compliance with health and safety regulations, and liaising with contractors and service providers.

Responsibilities

Facility Maintenance and Operations:

Oversee the daily operations of the facility, ensuring all areas are clean, functional, and properly maintained.

Establish, maintain, and schedule planned preventative maintenance programs, improvement programs, and asset management.

Conduct and maintain records of routine testing, inspections, and maintenance procedures to ensure all infrastructure and equipment meet safety and operational standards.

Manage the hydrotherapy pool, ensuring cleanliness, water quality, temperature regulation, and safety equipment are maintained.

Respond to faults, organise and supervise contract labour, and ensure satisfactory completion of works to appropriate standards and costs.

Liaise, plan, and coordinate maintenance staff and facilities work to minimise disruption to stakeholders, colleagues, and residents.

Be prepared to be on-call occasionally outside normal working hours.

Health and Safety Compliance:

Ensure full compliance with statutory health and safety regulations, including fire safety, hygiene, accessibility, COSHH, and Department of Health guidelines.

Conduct, review, and update risk assessments and safety protocols, ensuring action plans are implemented as required.

Maintain up-to-date certificates and documentation for premises, equipment, and fleet vehicles

Ensure staff are trained in emergency procedures and safety measures.

Ensuring all recording and audits are completed and compliant with governing boards, COSHH, CQC.

Awareness and knowledge of Legislation/compliance of infection control.

Hydro Pool Management:

Ensure the hydrotherapy pool is properly maintained and safe for use by residents.

Regularly inspect the pool for cleanliness, water quality, and safety equipment.

Coordinate with pool maintenance contractors for water treatment, temperature regulation, and equipment servicing.

Keep records of pool maintenance schedules and any necessary repairs or improvements.

Ensure all facilities staff are trained and aware of their role in maintaining the hydro pool.

Budget and Resource Management:

Manage and forecast the local facilities maintenance budget in collaboration with the Service Manager, ensuring cost-effective operations without compromising quality or safety.

Work with the purchasing team to source and manage suppliers, contractors, and service providers, ensuring contracts are approved and services are delivered on time and within budget.

Team Leadership and Training:

Manage, supervise, train, and motivate a team of maintenance and facilities staff, including onboarding, recruitment, yearly appraisals, and management supervision.

Schedule and delegate tasks effectively, ensuring rotas are covered and all aspects of the facility are maintained efficiently.

Manage and develop staff in accordance with relevant legislation and policies, fostering a positive and collaborative work environment with care teams and volunteers.

Ensure facilities staff are trained and aware of their responsibilities, including hydro pool maintenance and event support.

Sustainability and Environmental Responsibility:

Implement environmentally sustainable practices in facility maintenance and monitor/control energy usage to reduce costs and environmental impact.

Attend relevant quality and safety groups to support sustainability efforts.

Person Specification

Skills & Abilities

Essential

• Good verbal and written communication skills
• A self-starter, able to work on own initiative and with minimum supervision.
• Good leadership skills
• Able to develop services and to create a culture of continuous service improvement across in house and contracted services.
• Ability to work well under pressure and manage competing priorities effectively.
• Good written and oral communication skills.
• Excellent planning and organisational skills including good attention to detail.
• Experience managing a diverse team with a range of skills and responsibilities.
• A practical, solutions-focused approach to problem solving.
• Team player, committed to providing a service ethos

Desirable

• Demonstratable People management skills.
• Demonstratable Project management skills.

Other Requirements

Essential

• Full, clean, UK drivers licence, plus own transport which must be available for regular use at work (mileage rates will be paid)

Experience

Essential

• Significant experience in both hard and soft FM.
• Proven experience managing a team of professional and semi-skilled staff.
• Experience of managing contracts.
• Experience of decision making and implementation.
• Experience in drafting Risk Assessments and Safe Systems of Work.
• Sound IT knowledge and experience.
• Willingness to acquire experience / undergo training in other relevant areas.

Desirable

• Experience of externally validated organisational accreditation systems and standards; ISOs, HSE, CQC.
• Experience in a hospice, NHS or Trust setting or other residential setting providing welfare services.
• Experience of working with volunteers.
• Experience of catering services and hotel/ housekeeping services.
• Pool Management

Qualifications

Essential

• Qualifications in Health and safety and facilities Management (FM).

Desirable

• Professional qualifications:
• IWFM Certificate in FM, Project Management, Property management, NEBOSH Certificate Fire Safety, NEBOSH General in Occupational Safety and Health,
• Legionella Management, Asbestos\management, Food Safety and Hygiene and Transport Management.
• Member of a professional body such as - IWFM, IOSH, RICS, ILM

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Anglia’s Children’s Hospices

Address

The Nook

Pigot Lane

Norwich

NR14 7PX

Employer's website

https://www.each.org.uk (Opens in a new tab)