Job summary
We're looking for a dedicated and compassionate individual to join our small facilities team at our hospice in Milton. As Senior Housekeeper / Cook, you'll play a key role in ensuring our service users and their families experience a high standard of cleanliness and comfort while at our hospice.
Main duties of the job
Please note - internally titled Senior Housekeeper / Cook
Full Time, 37.5 hours per week
Working Pattern: 5 days over a 7 day working week
* Working Flexible hours (7am - 3pm, Monday to Friday with days off in the week to accommodate 2 out of 4 weekend coverage) *
Circa £2,000 per annum in weekend enhancements based on working 2 out or 4 weekends, rates as below:
Enhanced Rates - Weekends, Evenings & Bank Holidays:
+ 30% Saturdays & Evenings
+ 60% Sundays & Bank Holidays
Responsibilities include:
- Supervising the daily housekeeping operation, ensuring a high level of cleaning throughout the building and that all tasks are delegated fairly and completed within the agreed timescales and standards.
- Maintaining appropriate stock levels of cleaning supplies and materials.
- Prepare and serve meals when required, under the direction of the lead Cook
About us
Comprehensive range of benefits:
-
Free
onsite parking & subsidised meals at our hospices
-
Pool
car provided when working in the community
-
Employee
health cash plan & wellbeing support schemes
-
NHS
pension - continuation if already contributing
-
Enhanced
Annual leave Entitlement - 27 days + 8 UK Bank Holidays
-
Additional
holiday purchase scheme
-
AVIVA
pension package up to 7% Employer Contribution including Life Assurance
-
Free
eye tests & cycle to work scheme
East Anglia's Children's Hospices (EACH) supports families and cares
for children and young people with life threatening conditions across
Cambridgeshire, Essex, Norfolk and Suffolk.
At EACH we believe in fostering a workplace where every individual
feels valued and respected. We are committed to building a culture of
inclusion where differences are embraced. We are actively seeking talent
from all walks of life, recognising that diversity drives innovation,
creativity and success.
Join us on a journey to create a more inclusive workplace, where
everyone has equal opportunities to grow, contribute and succeed. We welcome
candidates from all backgrounds to apply for opportunities at EACH and
adjustments will be made to facilitate the application and selection
process.
Job description
Job responsibilities
- Supervise the daily housekeeping services within the hospice, ensuring a high level of
cleaning throughout the building and all tasks are delegated fairly and completed within the
agreed timescales and standards.
- In the Facilities Site Managers (FSM) absence, manage daily team meetings and attendance
at morning planning meeting & Facilities Teams meetings.
- Assist the FSM with the recruitment of all new Housekeeper/Cook employees.
- Assist the FSM with the training of all new Housekeeper/Cook employees in particular the
safe use of cleaning equipment and products.
- Assist in addressing any areas of employee poor performance or conduct and provide support
and development as required in order to raise standards.
- Hold monthly housekeeping team meetings and be the point of contact for FSM for
information to be distributed to the Housekeeping team.
- Carry out regular informal cleaning checks to ensure standards are being maintained and
ensure that cleaning audits are completed weekly and given to Facilities Site Manager.
- Maintain appropriate stock levels of cleaning materials within all COSHH cupboards on site
and place order with EACH Purchasing team in good time to replenish.
- Ensure that Health & Safety standards are maintained at all times.
- Liaise with the Facilities Site Manager to ensure that Department of Health guidelines on
cleaning standards are adhered to.
- Understand C.O.S.H.H. Regulations, and ensure that only the cleaning products listed are
used and stored correctly.
- Wash, dry and iron clothes, bed linen, towels and soft furnishings using the hospice laundry. If
required, to arrange specialist external cleaners for complex tasks.
- Ensure all curtains are
washed at least 6 monthly and information recorded.
- Carry out cleaning duties as laid down in the Hospice cleaning schedule, and as instructed by
the Facilities Site Manager or Care Service Manager.
- Prepare and serve foods when required, under the direction of the lead Cook adhering to
guidelines and regulations with reference to food handling / hygiene and preparation. This
will include day-to-day meals within the hospice, sandwiches and other foods when required
for special events.
- N.B. You will be covering the kitchen and cooking the main meal in the
Cooks absence, i.e. days off, annual leave and sickness.
- Ensure specialised planned menus are adhered to.
- Take responsibility for maintaining the cleanliness of the kitchen and ensuring that the
cleaning schedule is adhered to.
- Take responsibility for health and safety matters in the kitchen, and to comply with current
food hygiene regulations.
- Ensure that systems such as refrigerator temperature monitors, and food labelling are carried
out at all times.
- Supervise volunteers
Job description
Job responsibilities
- Supervise the daily housekeeping services within the hospice, ensuring a high level of
cleaning throughout the building and all tasks are delegated fairly and completed within the
agreed timescales and standards.
- In the Facilities Site Managers (FSM) absence, manage daily team meetings and attendance
at morning planning meeting & Facilities Teams meetings.
- Assist the FSM with the recruitment of all new Housekeeper/Cook employees.
- Assist the FSM with the training of all new Housekeeper/Cook employees in particular the
safe use of cleaning equipment and products.
- Assist in addressing any areas of employee poor performance or conduct and provide support
and development as required in order to raise standards.
- Hold monthly housekeeping team meetings and be the point of contact for FSM for
information to be distributed to the Housekeeping team.
- Carry out regular informal cleaning checks to ensure standards are being maintained and
ensure that cleaning audits are completed weekly and given to Facilities Site Manager.
- Maintain appropriate stock levels of cleaning materials within all COSHH cupboards on site
and place order with EACH Purchasing team in good time to replenish.
- Ensure that Health & Safety standards are maintained at all times.
- Liaise with the Facilities Site Manager to ensure that Department of Health guidelines on
cleaning standards are adhered to.
- Understand C.O.S.H.H. Regulations, and ensure that only the cleaning products listed are
used and stored correctly.
- Wash, dry and iron clothes, bed linen, towels and soft furnishings using the hospice laundry. If
required, to arrange specialist external cleaners for complex tasks.
- Ensure all curtains are
washed at least 6 monthly and information recorded.
- Carry out cleaning duties as laid down in the Hospice cleaning schedule, and as instructed by
the Facilities Site Manager or Care Service Manager.
- Prepare and serve foods when required, under the direction of the lead Cook adhering to
guidelines and regulations with reference to food handling / hygiene and preparation. This
will include day-to-day meals within the hospice, sandwiches and other foods when required
for special events.
- N.B. You will be covering the kitchen and cooking the main meal in the
Cooks absence, i.e. days off, annual leave and sickness.
- Ensure specialised planned menus are adhered to.
- Take responsibility for maintaining the cleanliness of the kitchen and ensuring that the
cleaning schedule is adhered to.
- Take responsibility for health and safety matters in the kitchen, and to comply with current
food hygiene regulations.
- Ensure that systems such as refrigerator temperature monitors, and food labelling are carried
out at all times.
- Supervise volunteers
Person Specification
Other Requirements
Essential
- Ability to undertake manual handling in line with the requirements of the role.
- Flexible approach to working hours, in line with service requirements and rota arrangements
Desirable
- Current full, valid driving license
Experience
Essential
- Experience as a Cleaner / Housekeeper and Catering Assistant
- Experience and knowledge of food hygiene requirements
Desirable
- Supervisory experience
- Experience of working in a health care setting.
- Catering experience in a professional setting
Skills & Abilities
Essential
- Ability to prepare meals in line with planned menus and food hygiene standards
- Well organised and a methodical approach to work
- Ability to work independently
- Effective written and verbal communication skills, with the ability to communicate appropriately with a wide range of people
- Able to work effectively and supportively as part of a team
- Able to maintain confidentiality
- Able to use initiative to deal with unexpected challenges that may
- arise.
- Attention to detail, with the ability to identify issues and maintain high
- standards
- Computer literate including outlook, word, excel
Qualifications
Essential
- Working knowledge of Health & Safety Regulations relating to cleaning materials and equipment ie COSHH
Desirable
- Basic Food Hygiene Certificate
Person Specification
Other Requirements
Essential
- Ability to undertake manual handling in line with the requirements of the role.
- Flexible approach to working hours, in line with service requirements and rota arrangements
Desirable
- Current full, valid driving license
Experience
Essential
- Experience as a Cleaner / Housekeeper and Catering Assistant
- Experience and knowledge of food hygiene requirements
Desirable
- Supervisory experience
- Experience of working in a health care setting.
- Catering experience in a professional setting
Skills & Abilities
Essential
- Ability to prepare meals in line with planned menus and food hygiene standards
- Well organised and a methodical approach to work
- Ability to work independently
- Effective written and verbal communication skills, with the ability to communicate appropriately with a wide range of people
- Able to work effectively and supportively as part of a team
- Able to maintain confidentiality
- Able to use initiative to deal with unexpected challenges that may
- arise.
- Attention to detail, with the ability to identify issues and maintain high
- standards
- Computer literate including outlook, word, excel
Qualifications
Essential
- Working knowledge of Health & Safety Regulations relating to cleaning materials and equipment ie COSHH
Desirable
- Basic Food Hygiene Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
