Clinical Administration Assistant

East Lancashire Hospice

The closing date is 10 May 2025

Job summary

The department plays an integral role, providing high quality support to all the clinical teams within the Hospice, including Support and Wellbeing, Community Team and the Inpatient Unit. The department is in the process of upgrading EMIS processes and reporting systems to ensure that documentation is recorded consistently by all departments.

Main duties of the job

The candidate should have excellent communication skills, ideally with extensive EMIS knowledge ensuring the ability to administer timely and accurate clinical information onto the clinical system.

An English qualification is essential in order to produce high quality documents that are formatted appropriately with correct spelling and grammar in line with corporate standards and requirements.

Please see attached Job Description for further information.

About us

East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in a number of ways; at the hospice and in peoples own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.

With approximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremendously. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.

Date posted

25 April 2025

Pay scheme

Other

Salary

£24,570 a year minimum of 16 hours per week

Contract

Permanent

Working pattern

Part-time

Reference number

B0068-25-0012

Job locations

Park Lee Road

Blackburn

BB2 3NY

Job description

Job responsibilities

Timely and accurate inputting of clinical information onto the clinical systems (EMIS),

Servicing the daily referral screening meeting to support the timely receipt, management and recording of referrals and discharges of patients from the system

Administrative support for outpatient clinics and activity, liaising with internal and external providers, including heads of departments, consultants and specialist practitioners, to achieve this.

Preparation of patient related correspondence to the highest standard and completed within agreed timeframes.

Accurate and timely preparation, filing and archiving of patient related records

Producing established clinical activity & data reports for internal and external use of Head of Administration

Use a variety of Microsoft Office packages including for example word, excel, email and internet

Order, distribute and monitor stock levels of stationery for the clinical teams

Contribute to the co-ordination of meetings and education events including: booking into diary, informing attendants, booking rooms, arrange equipment needed for example laptop, flipcharts

Co-ordinate education for clinical services including the collation of attendance information

Produce high quality documents that are formatted appropriately with correct spelling and grammar in line with corporate standards and requirements.

Photocopying and filing for the service as required

Provide support, training and supervision to volunteers who are supporting the admin department

Contribute to systems for the ordering and issue of uniform to staff within clinical teams

Ensure information is handled in line with hospice policy to ensure compliance with information governance legislation and best practice