Care Support Worker

Job description

Job responsibilities

Main aims of the post

1. Provide support to people with care needs including emotional support, companionship, practical assistance, personal care, domestic tasks, trips outside the home and assistance to engage in social activities, depending on their individual situation, wants and needs.

2. Provide respite for unpaid carers by taking on their responsibilities whilst they have a break and providing support for the person with care needs and the household in that time.

3. Support the aims and objectives of the charity by carrying out a range of tasks consistent with your skills and experience and personal development plan

Duties may include:

1. Supporting people with activities outside their home, for example community activities, shopping or attending medical appointments.

2. Supporting people at home with all aspects of the care they need to live safely and as independently as possible in their own homes.

3. Assisting with personal hygiene e.g. oral care, helping people to shower or go to the toilet.

4. Assisting with dressing, choice of clothes and personal appearance.

5. Preparing meals and drinks and providing assistance with eating / drinking.

6. Supporting people with their health and welfare needs, including administration of medication.

7. Assisting with mobility, including use of wheelchairs, hoists etc.

8. Assisting with a therapeutic programme designed by a medical professional and/or supporting people to gain new skills or maintain their current abilities.

9. Providing emotional support, reassurance, companionship and a safe environment for those benefitting from care and support.

10. Carrying out basic first aid and summoning emergency services if required.

11. Reporting any concerns about abuse or the welfare or safety of any adult or child to a Manager / nominated person, and highlighting any changes in circumstances to a manager.

12. Undertaking specialised tasks as agreed and after appropriate training e.g. PEG feeding.

13. Providing support with organised or informal group activities.

Duties will include:

Health and safety

14. Working safely in accordance with Harlington Care policies, procedures and guidance, training, Care and support plans and associated risk assessments.

15. Reporting to your manager any situations or issues for concern relating to significant foreseeable risks, incidents (including near misses and medication errors) or accidents potentially affecting your own health and safety or that of others affected by your work activities.

General

16. Active participation in regular supervisions, appraisals, training sessions and team meetings.

17. Reading, understanding and complying with the charity’s policies, procedures and guidance, and the individual Care and support plans, Risk assessments and supporting documents that you need to carry out your role.

18. Keeping adequate records as directed by your manager and the policies and procedures of the charity.

19. Maintaining appropriate appearance, clothing, footwear and personal hygiene standards suitable for the tasks you are undertaking.

20. Being committed to safeguarding and promoting the welfare of adults and children.

21. Working at all times within the philosophy and policies of Harlington Care.

22. Respecting the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equal Opportunity principles are applied at all times.

23. Complying with the Code of Conduct and other requirements as laid out in the Harlington Care terms and conditions, rules, authorisation processes and relevant external regulations, including standards set by the charity’s regulators (not exhaustive).

24. Undertaking any other duties that may be considered commensurate with the level of the post.

Person Specification

Skills & Abilities

Essential

• Able to develop good working relationships with carers and people with care needs while maintaining appropriate personal boundaries.
• Able to work independently and take initiative while working within Harlington Care policies, procedures, guidance.
• Able to demonstrate care and respect for vulnerable adults and

Desirable

• ICT skills
• Additional communication skills e.g. sign language, PECS, Makaton, speaking a second language

Knowledge

Essential

• Understanding of the importance of confidentiality.

Desirable

• Understanding of the needs of carers

Qualifications

Essential

• Commitment to complete the Care Certificate within 12 weeks of commencing employment you will be supported in this by the charity

Desirable

• Health and Social Care NVQ/Diploma Level 2 or 3.
• Care Certificate
• Other training certificates related to health and social care

Experience

Desirable

• Experience of providing care.
• Experience of working with vulnerable adults or children.

Other

Essential

• Be committed to safeguarding and promoting the welfare of adults and children.
• Able to work in the area covered in a time and cost effective manner.
• Have a personal mobile phone available for use in connection with work.
• Be willing to undergo screening appropriate to the post, including checks

Desirable

• Full UK driving licence and access to own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Harlington Hospice Association Ltd

Address

Harlington Hospice Association Ltd

Lansdowne House

St Peters Way

Middlesex

UB3 5AB

Employer's website

https://www.harlingtonhospice.org (Opens in a new tab)