Job summary
Medicines Management Care Coordinator - Leamington PCN
South Warwickshire GP Federation
Job type: Full time. 37.5 hours per week. Monday - Friday. Permanent.
Location: The successful applicant will be required to travel to Leamington PCN practices and Gainsborough Hall Head Office.
Salary: £25,112- 28,348 per year - depending on experience.
We
are looking for an enthusiastic administrator who has excellent
organisational, multidisciplinary and communication skills.
Job
responsibilities
The
candidate key responsibilities: (this list is not exhaustive)
Answering Pharmacy and Surgery phone lines
Coordinating and adding clinical sessions to EMIS
Cascading upcoming annual leave and absence of the
Hub Team to member practices
Able to build relationships with ARRS staff,
service users and allied professionals in member practices; to help identify
patients who could be referred to other health care professionals within the
PCN to help improve PCN efficiencies.
Triage requests and queries from phone calls to the
team.
Manage care home inbox and coordinate workflow
within the team
Main duties of the job
Answering Pharmacy and Surgery phone lines
Coordinating and adding clinical sessions to EMIS
Cascading upcoming annual leave and absence of the
Hub Team to member practices
Able to build relationships with ARRS staff,
service users and allied professionals in member practices; to help identify
patients who could be referred to other health care professionals within the
PCN to help improve PCN efficiencies.
Triage requests and queries from phone calls to the
team.
Manage care home inbox and coordinate workflow
within the team
Manage prescribing hub email inbox including triage
of work to appropriate team member.
Coordinating the receipt of shared care agreements
or SIDC's from secondary care
Coordinating new patients EMIS online proxy forms
and registrations for care homes
Sending out hub communications to homes, pharmacies
and surgeries (bank holidays, PLT, news blast for urgent matters)
Collation and management of shared documents on the
appropriate platform ensuring the latest versions are available and are made
available in a timely manner
Creation of EMIS patient searches to support the
coordination of project work across the medicines management team
Liaising with pharmacies to ensure safe, cost
effective ordering of medications to reduce waste
Provide coordination and navigation to patients
across the PCN
About us
Leamington PCN Practices
Spa Medical Centre- 81 Radford Road, Leamington Spa CV31 1NE
Croft Medical Centre- Calder Walk, Royal Leamington Spa, Leamington Spa CV31 1SA
Warwick Gates Family Health Centre- Cressida Close, Heathcote, Warwick CV34 6DZ
Whitnash Medical Centre- 110 Coppice Road, Leamington Spa CV31 2LT
Waterside Medical Centre -Court Street, Leamington Spa CV31 2BB
Cubbington Road Surgery -115 Cubbington Road, Leamington Spa CV32 7AT
Clarendon Lodge Medical Centre -16 Clarendon Street, Leamington Spa CV32 5SS
Sherbourne Medical Centre -40 Oxford Street, Leamington Spa CV32 4RA
Job description
Job responsibilities
The
candidate key responsibilities: (this list is not exhaustive)
Answering Pharmacy and Surgery phone lines
Coordinating and adding clinical sessions to EMIS
Cascading upcoming annual leave and absence of the
Hub Team to member practices
Able to build relationships with ARRS staff,
service users and allied professionals in member practices; to help identify
patients who could be referred to other health care professionals within the
PCN to help improve PCN efficiencies.
Triage requests and queries from phone calls to the
team.
Manage care home inbox and coordinate workflow
within the team
Manage prescribing hub email inbox including triage
of work to appropriate team member.
Coordinating the receipt of shared care agreements
or SIDC's from secondary care
Coordinating new patients EMIS online proxy forms
and registrations for care homes.
Sending out hub communications to homes, pharmacies
and surgeries (bank holidays, PLT, news blast for urgent matters).
Collation and management of shared documents on the
appropriate platform ensuring the latest versions are available and are made
available in a timely manner.
Creation of EMIS patient searches to support the
coordination of project work across the medicines management team.
Liaising with pharmacies to ensure safe, cost
effective ordering of medications to reduce waste.
Provide coordination and navigation to patients
across the PCN requiring medication support through triage or signposting to
the correct pharmacy service.
Support patients with their understanding of the
pharmacy services provided by the Medicines Management Team.
Work closely with the Frailty and Medicines
Management teams to assist with Nursing and Residential ward rounds.
Support patients to utilise decision aids and
tools in preparation for a shared decision-making conversation.
Help people to manage their needs through
answering queries, signposting to available services, and ensuring that people
have good quality written or verbal information to help them make choices about
their care.
Provide coordination and navigation for people
and their carers across health and care services, working closely with social
prescribing link workers, health and wellbeing coaches, and other primary care professionals
across the PCN.
Explore and assist people to access personal
health budgets where appropriate including providing information on both local
and national projects for example sustainability and improvement projects in
place.
Holistically bring together all of a persons
identified care and support needs, and explore options to meet these using all
available services and resources.
Job description
Job responsibilities
The
candidate key responsibilities: (this list is not exhaustive)
Answering Pharmacy and Surgery phone lines
Coordinating and adding clinical sessions to EMIS
Cascading upcoming annual leave and absence of the
Hub Team to member practices
Able to build relationships with ARRS staff,
service users and allied professionals in member practices; to help identify
patients who could be referred to other health care professionals within the
PCN to help improve PCN efficiencies.
Triage requests and queries from phone calls to the
team.
Manage care home inbox and coordinate workflow
within the team
Manage prescribing hub email inbox including triage
of work to appropriate team member.
Coordinating the receipt of shared care agreements
or SIDC's from secondary care
Coordinating new patients EMIS online proxy forms
and registrations for care homes.
Sending out hub communications to homes, pharmacies
and surgeries (bank holidays, PLT, news blast for urgent matters).
Collation and management of shared documents on the
appropriate platform ensuring the latest versions are available and are made
available in a timely manner.
Creation of EMIS patient searches to support the
coordination of project work across the medicines management team.
Liaising with pharmacies to ensure safe, cost
effective ordering of medications to reduce waste.
Provide coordination and navigation to patients
across the PCN requiring medication support through triage or signposting to
the correct pharmacy service.
Support patients with their understanding of the
pharmacy services provided by the Medicines Management Team.
Work closely with the Frailty and Medicines
Management teams to assist with Nursing and Residential ward rounds.
Support patients to utilise decision aids and
tools in preparation for a shared decision-making conversation.
Help people to manage their needs through
answering queries, signposting to available services, and ensuring that people
have good quality written or verbal information to help them make choices about
their care.
Provide coordination and navigation for people
and their carers across health and care services, working closely with social
prescribing link workers, health and wellbeing coaches, and other primary care professionals
across the PCN.
Explore and assist people to access personal
health budgets where appropriate including providing information on both local
and national projects for example sustainability and improvement projects in
place.
Holistically bring together all of a persons
identified care and support needs, and explore options to meet these using all
available services and resources.
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Demonstrable commitment to professional and personal development
- Experience of collaborating with multidisciplinary teams
- Proven experience working within a pharmacy/GP setting
- Experience of coordinating meetings, producing agendas and minutes
- Have proven experience working within a pharmacy/ GP setting
- Experience of data collection and provide monitoring information.
- Experience of supporting patients, their families and carers in a similar role
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Ability to prioritise, delegate and work to tight deadlines in a challenging environment
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven analytical skills
- Hep B, MMR and Covid vaccinated
- Be flexible with requirements to travel
- Disclosure and Barring Service Check
Desirable
- Administrative and or Office Management qualification
- Experience of working in a health care setting
- Experience of working in multi-disciplinary teams
- Experience of successfully implementing projects
- Experience of workforce planning
- Experience of IT systems which include EMIS web and Docman 10.
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Demonstrable commitment to professional and personal development
- Experience of collaborating with multidisciplinary teams
- Proven experience working within a pharmacy/GP setting
- Experience of coordinating meetings, producing agendas and minutes
- Have proven experience working within a pharmacy/ GP setting
- Experience of data collection and provide monitoring information.
- Experience of supporting patients, their families and carers in a similar role
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Ability to prioritise, delegate and work to tight deadlines in a challenging environment
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven analytical skills
- Hep B, MMR and Covid vaccinated
- Be flexible with requirements to travel
- Disclosure and Barring Service Check
Desirable
- Administrative and or Office Management qualification
- Experience of working in a health care setting
- Experience of working in multi-disciplinary teams
- Experience of successfully implementing projects
- Experience of workforce planning
- Experience of IT systems which include EMIS web and Docman 10.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
