Recruitment Administrator

Birmingham Hospice

The closing date is 30 April 2025

Job summary

Birmingham Hospice is looking for a Recruitment Administrator to join its busy and enthusiastic People Team.

You will support our People Team predominantly with recruitment activity placing job adverts, interview scheduling, ensuring a positive candidate experience and carrying out the full onboarding for new starters such as pre-employment checks and invites to our Hospice induction day.

There are always going to be interesting people projects to be involved in, it's a role that offers real variety. Some of our current projects are enhancing our people engagement offer, developing our technology for solutions for automation, development of our Wellbeing offers and supporting our managers with a leadership programme.

Main duties of the job

The successful candidate will be able to provide high quality administration support to the People Team, meeting deadlines and providing excellent service to our customers both internally and externally.

In return we offer attractive terms and conditions of employment and the opportunity to be part of a high performing team. We offer a positive, inclusive and flexible working environment, where you will be supported, valued and developed.

If you would like an informal discussion about the role please contact Sally Morton People Team Manager, on 07970 407629 or via sally.morton@birminghamhospice.org.uk

Interview Dates: 8th and 9th May at our Selly Park location

ToThe hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

About us

Birmingham Hospice provides expert palliative and end of life care for people and their families living with life-limiting illnesses.

We believe that all people in Birmingham should have access to the best specialist care and support - when, where and how they need it. Our vision is a future where everyone with a life-limiting illness will live and die with dignity and in comfort. Our mission is to enable more people from all communities to access the care of their choice at the end of life.

During a recent CQC inspection our sites have been rated outstanding, with independent health care regulators highlighting that colleagues and services are caring, responsive and well-led.

Our outstanding teams are passionate about providing the very best care, and patients and their loved ones are at the heart of everything we do.

Our values of kindness, respect, innovation, togetherness, positivity and openness are at the centre of who we are, what we do and how we behave. We pride ourselves on being an inclusive, welcoming, caring and supportive team. We are offering a competitive salary, with generous holiday allowance, a contribution pension scheme, and a commitment to investing in our people through employee benefits and ongoing professional development.

Date posted

22 April 2025

Pay scheme

Other

Salary

£24,864 to £26,758 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0060-25-0012

Job locations

76 Grange Road

Erdington

Birmingham

B24 0DF


Birmingham St. Marys Hospice

176 Raddlebarn Road

Birmingham

B29 7DA


Job description

Job responsibilities

Supporting the Hospice and wider People Team with high standard administration such as recruitment, onboarding, induction scheduling, offer letters, pre-employment checks, processing contractual changes on the HR/Payroll system, notifying our people of amendments to terms and conditions.

Main Duties and Responsibilities

Recruitment

  • Placing advertisements on a variety of job boards including the hospice website, LinkedIn,
  • NHS jobs and specialist websites
  • Sifting and shortlisting of candidates
  • Conducting telephone screening
  • Scheduling interviews
  • Managing communications with applicants

On-boarding

Administer terms and conditions for new starters as part of the on-boarding process

Ensure new starters complete documentation required as part of the on-boarding process

Ensure all pre-employment checks are completed in line with employment legislation, CQC requirements and Hospice policies and procedures, whilst proactively liaising with the appropriate agencies as required

Ensure all necessary documentation is in place for new recruits engaged via an Honorary contract

Maintain data in the CONNECT system to ensure it meets reporting and GDPR requirements

Lead on volunteer onboarding process

CONNECT

Ensure new users have access to Employee Self Service (ESS), and People Manager if appropriate

Process contractual changes on to CONNECT, ensuring the change meets the Hospice terms and conditions package

Process new recruits through the new starter transfer process

Ensure terms and conditions are updated where required

Support the People Team Manager to support and train end users

Support line managers with inputting sickness absence for direct reports on Manager Self Service

HR Administration

Manage recruitment, volunteer and employee documentation in line with GDPR requirements and the HR Data Retention schedule

Filing return to work/self-certification paperwork, liaising with Payroll, returning sick notes to individuals and cross referencing with information on CONNECT

Manage the online system for BHSF Cash Plans

Support the administration and organisation of the Hospice induction day

Support People Partners with scheduling of meetings, drafting invite letters

Ensure hospice noticeboards are maintained with current content

Volunteering

Lead on the recruitment of volunteers, using the CONNECT system to advertise roles and process applications

Ensure newly recruited volunteers complete necessary documentation as part of their on-boarding process

Ensure all pre-volunteering checks are completed, including supporting with Fit and Proper Person checks for Trustees as necessary

General Duties

Confidentiality

All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it.

  • All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals

Equality and Diversity

The Hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The Hospice expects all staff to behave in a way that recognises and respects diversity in line with the appropriate standards.

Health and Safety

  • All employees have a responsibility under the terms of the Health and Safety at Work Act1974 to protect and promote their own health and that of others in the workplace
  • All employees must comply with all Hospice Health and Safety Procedures

Infection Control

The prevention and control of infection is the responsibility of everyone who is employed by the Hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.

Information Governance

  • All employees are responsible for ensuring they undertake any training relating to information governance, read the Hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role.

Professional Development

  • All employees must participate in an annual appraisal and develop a personal development plan with their Line Manager
  • All employees are responsible for maintaining their statutory and mandatory training.

Safeguarding Children, Young People and Vulnerable Adults

  • The Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are therefore expected to behave in such a way that supports this commitment.

Pandemic or major incident

In the event of a pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the Hospice. Prior to undertaking any duties, the member of staff will have full training and induction. No member of staff will be asked to undertake duties for which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk.

The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs

Job description

Job responsibilities

Supporting the Hospice and wider People Team with high standard administration such as recruitment, onboarding, induction scheduling, offer letters, pre-employment checks, processing contractual changes on the HR/Payroll system, notifying our people of amendments to terms and conditions.

Main Duties and Responsibilities

Recruitment

  • Placing advertisements on a variety of job boards including the hospice website, LinkedIn,
  • NHS jobs and specialist websites
  • Sifting and shortlisting of candidates
  • Conducting telephone screening
  • Scheduling interviews
  • Managing communications with applicants

On-boarding

Administer terms and conditions for new starters as part of the on-boarding process

Ensure new starters complete documentation required as part of the on-boarding process

Ensure all pre-employment checks are completed in line with employment legislation, CQC requirements and Hospice policies and procedures, whilst proactively liaising with the appropriate agencies as required

Ensure all necessary documentation is in place for new recruits engaged via an Honorary contract

Maintain data in the CONNECT system to ensure it meets reporting and GDPR requirements

Lead on volunteer onboarding process

CONNECT

Ensure new users have access to Employee Self Service (ESS), and People Manager if appropriate

Process contractual changes on to CONNECT, ensuring the change meets the Hospice terms and conditions package

Process new recruits through the new starter transfer process

Ensure terms and conditions are updated where required

Support the People Team Manager to support and train end users

Support line managers with inputting sickness absence for direct reports on Manager Self Service

HR Administration

Manage recruitment, volunteer and employee documentation in line with GDPR requirements and the HR Data Retention schedule

Filing return to work/self-certification paperwork, liaising with Payroll, returning sick notes to individuals and cross referencing with information on CONNECT

Manage the online system for BHSF Cash Plans

Support the administration and organisation of the Hospice induction day

Support People Partners with scheduling of meetings, drafting invite letters

Ensure hospice noticeboards are maintained with current content

Volunteering

Lead on the recruitment of volunteers, using the CONNECT system to advertise roles and process applications

Ensure newly recruited volunteers complete necessary documentation as part of their on-boarding process

Ensure all pre-volunteering checks are completed, including supporting with Fit and Proper Person checks for Trustees as necessary

General Duties

Confidentiality

All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it.

  • All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals

Equality and Diversity

The Hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The Hospice expects all staff to behave in a way that recognises and respects diversity in line with the appropriate standards.

Health and Safety

  • All employees have a responsibility under the terms of the Health and Safety at Work Act1974 to protect and promote their own health and that of others in the workplace
  • All employees must comply with all Hospice Health and Safety Procedures

Infection Control

The prevention and control of infection is the responsibility of everyone who is employed by the Hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.

Information Governance

  • All employees are responsible for ensuring they undertake any training relating to information governance, read the Hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role.

Professional Development

  • All employees must participate in an annual appraisal and develop a personal development plan with their Line Manager
  • All employees are responsible for maintaining their statutory and mandatory training.

Safeguarding Children, Young People and Vulnerable Adults

  • The Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are therefore expected to behave in such a way that supports this commitment.

Pandemic or major incident

In the event of a pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the Hospice. Prior to undertaking any duties, the member of staff will have full training and induction. No member of staff will be asked to undertake duties for which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk.

The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs

Person Specification

Experience

Essential

  • Experience of working within a HR department
  • Considerable experience of using HR information systems
  • Demonstrable working knowledge of GDPR principles in relation to HR data and confidentiality

Desirable

  • Experience of using itrent HR system packages
  • Experience of using SAP Business Objects software

Personal Skills and Attributes

Essential

  • Excellent administrative skills
  • A team player
  • Ability to prioritise and manage a demanding workload whilst still meeting deadlines
  • Passion to provide a good applicant experience through on-boarding that strengthens employer brand
  • Excellent verbal communication skills
  • Highly proficient in Microsoft packages such as Word, Excel and Outlook
  • High level of accuracy and attention to detail with the completion of tasks
  • Has personal resilience and emotional intelligence to deal with occasional exposure to the emotional situations of our patients, families and carers before and after bereavement.
  • Willingness to participate in training and updates

Qualifications

Essential

  • Level 2 Maths and English

Desirable

  • NVQ Level 2 or 3 in Business Administration or equivalent experience
Person Specification

Experience

Essential

  • Experience of working within a HR department
  • Considerable experience of using HR information systems
  • Demonstrable working knowledge of GDPR principles in relation to HR data and confidentiality

Desirable

  • Experience of using itrent HR system packages
  • Experience of using SAP Business Objects software

Personal Skills and Attributes

Essential

  • Excellent administrative skills
  • A team player
  • Ability to prioritise and manage a demanding workload whilst still meeting deadlines
  • Passion to provide a good applicant experience through on-boarding that strengthens employer brand
  • Excellent verbal communication skills
  • Highly proficient in Microsoft packages such as Word, Excel and Outlook
  • High level of accuracy and attention to detail with the completion of tasks
  • Has personal resilience and emotional intelligence to deal with occasional exposure to the emotional situations of our patients, families and carers before and after bereavement.
  • Willingness to participate in training and updates

Qualifications

Essential

  • Level 2 Maths and English

Desirable

  • NVQ Level 2 or 3 in Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Hospice

Address

76 Grange Road

Erdington

Birmingham

B24 0DF


Employer's website

https://www.birminghamhospice.org.uk (Opens in a new tab)

Employer details

Employer name

Birmingham Hospice

Address

76 Grange Road

Erdington

Birmingham

B24 0DF


Employer's website

https://www.birminghamhospice.org.uk (Opens in a new tab)

For questions about the job, contact:

People Officer

Anna-Maria Shiels

anna-marie.shiels@birminghamhospice.org.uk

07816250543

Date posted

22 April 2025

Pay scheme

Other

Salary

£24,864 to £26,758 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0060-25-0012

Job locations

76 Grange Road

Erdington

Birmingham

B24 0DF


Birmingham St. Marys Hospice

176 Raddlebarn Road

Birmingham

B29 7DA


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