Rossendale Hospice

Palliative Support Worker

The closing date is 11 June 2025

Job summary

Caring for someone in the final weeks and months of their life is both challenging and demanding, but it is also an uplifting and rewarding experience. Promoting comfort and dignity, independence and collaboration, our hospice at home service, working closely with the district nursing teams, enables people to remain in their own homes.

Our Palliative Support Workers visit patients within the community of Rossendale, sometimes working alone, providing practical and basic nursing care and support to patients and their loved ones under the direction of the RGNs.

Main duties of the job

  • The Palliative Support Worker will be one of a team, providing nursing care and support to the patient within the home environment.

  • Team members will work and liaise closely with all other agencies involved in the care of patients with life limiting illnesses in the community.

  • Individuals will need to demonstrate the ability to both work alone and as a member of the team, and have a flexible approach to the variety of jobs they will need to undertake.

  • Responsibilities and duties may include other tasks as determined by the Clinical Services Manager. Employees may be required to work within our Wellbeing Day services to meet the needs of our patients, during periods of downtime.

About us

We have four values, compassion, integrity, openness and excellence. Anyone coming into contact with Rossendale Hospice, whether as a service user, supporter, staff member or shop customer, will experience the same level of care and professionalism on which we've built our reputation.

We operate within the framework of these four core values. Our staff and volunteers aim to uphold these values, irrespective of their role. We recognise and adopt appropriate behaviours which ensure we always work within our values.

Details

Date posted

28 May 2025

Pay scheme

Other

Salary

£12.21 an hour 9-10pm Mon - Sat £16.28 then Sundays and Bank Hol £20.35

Contract

Permanent

Working pattern

Part-time

Reference number

B0058-25-0004

Job locations

Rossendale PHCC New Cribden House

161 Bacup Road

Rawtenstall

Lancashire

BB4 7PL


Job description

Job responsibilities

Key tasks and duties:

  • The Palliative Support Worker will be one of a team, providing nursing care and support to the patient within the home environment.

  • Team members will work and liaise closely with all other agencies involved in the care of patients with life limiting illnesses in the community.

  • Individuals will need to demonstrate the ability to both work alone and as a member of the team, and have a flexible approach to the variety of jobs they will need to undertake.

  • Responsibilities and duties may include other tasks as determined by the Clinical Services Team Leader. Employees may be required to work within our Wellbeing Day services to meet the needs of our patients, during periods of downtime.

Professional/clinical

  • To attend all mandatory training sessions such as fire lecture, manual handling and CPR lectures.

  • To report accidents,incidents,potential risks to the Hospice at Home Team Leader immediately.

Person/professional:

  • To act at all times in accordance with the hospice policies and procedures of Rossendale Hospice

  • At all times act as an ambassador for Rossendale Hospice to patients, relatives carers, colleagues and members of the public

  • Engage in lifelong learning and attend any training as suggested by the Hospice at Home Team leader.

  • Participate in annual appraisal

Health and safety

  • Understands the fire regulations and action to be taken in the event of a fire

  • Report any incidents and adverse events in accordance with Rossendale Hospice policy

  • Understand the principles and infection control and hand hygiene.

  • Have an understanding of the Safeguarding Children and Vulnerable Adults policy.

  • Take all measures to ensure that the safely of staff, patients, volunteers, supporters, customers and visitors to Rossendale Hospice in accordance with the Rossendale Hospice Health and Safety Policy.

Job description

Job responsibilities

Key tasks and duties:

  • The Palliative Support Worker will be one of a team, providing nursing care and support to the patient within the home environment.

  • Team members will work and liaise closely with all other agencies involved in the care of patients with life limiting illnesses in the community.

  • Individuals will need to demonstrate the ability to both work alone and as a member of the team, and have a flexible approach to the variety of jobs they will need to undertake.

  • Responsibilities and duties may include other tasks as determined by the Clinical Services Team Leader. Employees may be required to work within our Wellbeing Day services to meet the needs of our patients, during periods of downtime.

Professional/clinical

  • To attend all mandatory training sessions such as fire lecture, manual handling and CPR lectures.

  • To report accidents,incidents,potential risks to the Hospice at Home Team Leader immediately.

Person/professional:

  • To act at all times in accordance with the hospice policies and procedures of Rossendale Hospice

  • At all times act as an ambassador for Rossendale Hospice to patients, relatives carers, colleagues and members of the public

  • Engage in lifelong learning and attend any training as suggested by the Hospice at Home Team leader.

  • Participate in annual appraisal

Health and safety

  • Understands the fire regulations and action to be taken in the event of a fire

  • Report any incidents and adverse events in accordance with Rossendale Hospice policy

  • Understand the principles and infection control and hand hygiene.

  • Have an understanding of the Safeguarding Children and Vulnerable Adults policy.

  • Take all measures to ensure that the safely of staff, patients, volunteers, supporters, customers and visitors to Rossendale Hospice in accordance with the Rossendale Hospice Health and Safety Policy.

Person Specification

Qualifications

Essential

  • NVQ Level 2 in Care

Desirable

  • NVQ Level 3

Experience

Essential

  • Experience of caring for adult patients

Desirable

  • Palliative care in community experience
  • Caring for patients in care homes.

Knowledge and Skills

Essential

  • Excellent interpersonal and communication skills
  • Basic nursing care skills
  • Basic understanding of palliative care philosophy
  • Happy to work alone
  • Calm and reassuring
  • Able to take instruction and document events during shift
  • Sensitive
  • Emotionally strong
  • Enhanced DBS disclosure
  • Willingness to undergo further training as required
  • Ability to work flexible hours, sometimes at short notice.
  • Vehicle owner/driver

Desirable

  • Experience of caring for terminally ill patients
Person Specification

Qualifications

Essential

  • NVQ Level 2 in Care

Desirable

  • NVQ Level 3

Experience

Essential

  • Experience of caring for adult patients

Desirable

  • Palliative care in community experience
  • Caring for patients in care homes.

Knowledge and Skills

Essential

  • Excellent interpersonal and communication skills
  • Basic nursing care skills
  • Basic understanding of palliative care philosophy
  • Happy to work alone
  • Calm and reassuring
  • Able to take instruction and document events during shift
  • Sensitive
  • Emotionally strong
  • Enhanced DBS disclosure
  • Willingness to undergo further training as required
  • Ability to work flexible hours, sometimes at short notice.
  • Vehicle owner/driver

Desirable

  • Experience of caring for terminally ill patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rossendale Hospice

Address

Rossendale PHCC New Cribden House

161 Bacup Road

Rawtenstall

Lancashire

BB4 7PL


Employer's website

https://www.rossendalehospice.org/ (Opens in a new tab)

Employer details

Employer name

Rossendale Hospice

Address

Rossendale PHCC New Cribden House

161 Bacup Road

Rawtenstall

Lancashire

BB4 7PL


Employer's website

https://www.rossendalehospice.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR

Emma Wood

emma.wood@rossendalehospice.org

01706393887

Details

Date posted

28 May 2025

Pay scheme

Other

Salary

£12.21 an hour 9-10pm Mon - Sat £16.28 then Sundays and Bank Hol £20.35

Contract

Permanent

Working pattern

Part-time

Reference number

B0058-25-0004

Job locations

Rossendale PHCC New Cribden House

161 Bacup Road

Rawtenstall

Lancashire

BB4 7PL


Supporting documents

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