Job summary
We are seeking an experienced and passionate RGN to join our Clinical Services Team, working across Hospice at Home and Wellbeing services as Clinical Services Team Leader.
This is a 4 day position (30hours), working 8:30am-4:30pm, across Monday- Friday, with additional evening and weekend telephone on-call responsibilities (worked from home). These responsibilities are shared fairly amongst the qualified staff and receive a generous additional payment.
Working closely with the Clinical Services Manager, we are looking for a professional who will work collaboratively and have a keen interest in the ongoing development of services, ensuring that we are delivering services that meet the needs of the communities of Rossendale.
Main duties of the job
The Team Leader has responsibility for management of the day-to-day running of services, ensuring they are effective, caring, responsive, safe, and well-led. Providing leadership support, education and line-management to qualified and unqualified staff, facilitation of patient groups and undertaking thorough patient-centred assessment/care planning, working collaboratively with the patient, family, carer(s) and those important to them, and the wider multidisciplinary team.
A commitment to excellent standards, with effective communication skills, experience of providing leadership to a team, supporting a caseload of patients and a sound knowledge of and previous work experience within palliative and end of life care are a must for this pivotal role.
A working background which includes community services would be advantageous.
A Palliative/End of Life Care/Long term conditions qualification is also desirable but not essential, however you must be willing to work towards this in post.
About us
What we offer:
Working within a friendly, supportive and patient-centred team environment
Company pension, or continuation of NHS Pension
Supported professional development
Travelling expenses
25 days annual leave plus bank holidays (pro-rata) (Increases following long service)
Free onsite staff parking
Paid DBS application
We highly encourage interested applicants to ring for an informal discussion regards the role and services and arrange to visit the hospice.
Please contact Donna Cryer, Clinical Services Manager, on 01706 393 870 or alternatively, email donna.cryer@rossendalehospice.org
Job description
Job responsibilities
Job summary: the post holder is expected to:
- Manage service caseloads of patients and staff within the Hospice at Home community setting and Wellbeing service (day therapy) ensuring the highest quality care is delivered and evidenced through good management, education, effective communication with patients, carers and the wider multidisciplinary team and audits.
- Provide up to date, professional, credible advice and support to colleagues, demonstrating clinical knowledge of the principles and practice of palliative and end of life care, to support the delivery of high-quality care.
- Ensure the effective holistic assessment, planning, implementation, and evaluation of care for patients and their carers and be responsible for care delivery that meets with the high standards set by CQC and hospice policies and procedures.
- Oversee and manage the daily running of clinical services, reacting effectively to changes to ensure service delivery is maintained.
- Work collaboratively to assist with development and maintenance of clinical services that meet with patient and service user need and national and local ambitions.
Key tasks / duties:
- To provide and deliver a high-quality service for patients to ensure patient care is seamless and of the highest standard
- To work alongside Clinical Services Manager, District Nursing Teams, GPs, Clinical Nurse Specialists, and therapists
- To be responsible for the day-to-day management of the team; i.e palliative support workers, Registered Nurses, and complementary therapists
- To motivate and support staff
- To apply advanced communications skills and evidence leadership and presentation skills.
- To develop clinical expertise in all aspects of our clinical services through integrating evidence-based practice into clinical practice and Hospice procedures as required
- To maintain professional development through academic study pertinent to the role in line with NMC the Code for Professional Standards of Practice and Standards of Proficiency for Registered Nurses
- To provide induction training for new staff and manage the mandatory training compliance for the clinical team.
- Act as the educational and placement link for healthcare students and training Doctors.
- Work collaboratively with the Clinical Services Manager in development of the services, participating in audits and overseeing quality standards throughout the clinical services.
Person/professional
- To always act in accordance with the policies and procedures of Rossendale Hospice
- At all times act as an ambassador for Rossendale Hospice to patients, relatives, carers, colleagues, and members of the public
- Engage in lifelong learning and attend any training as recommended/agreed according to role
- Participate in 1-1's and annual appraisal
- Attend mandatory training annually/and or undertake e-learning as instructed
Health and safety
- Understands the fire regulations and action to be taken in the event of a fire
- Report any incidents/adverse events in accordance with Rossendale Hospice policy
- Understand the principles of infection control and hand hygiene
- Have an understanding of the Safeguarding Children and Vulnerable Adults policy
- Take all measures to ensure that the safely of staff, patients, volunteers, supporters, customers and visitors to Rossendale Hospice in accordance with the Rossendale Hospice Health and Safety Policy
Manual handling and /or heavy lifting
Key requirement of the role as detailed below
Full, current, valid UK driving licence
Access to a vehicle which can be used for work purposes
Car insurance, including business cover
Disclosure & Barring Service Check
(formally known as Criminal Records Bureau)
Enhanced check required for this role
Additional Information:
This job description will be reviewed as part of the post holders annual appraisal and is not intended to be a complete list of responsibilities. To meet the ever changing needs of the service you may be required to perform other duties within your capacity, appropriate to you grade, competence and general level of responsibility within the organisation
Rossendale Hospice is able to provide its high quality service thanks to the enthusiasm and commitment of our staff and volunteers. We expect all staff to work positively alongside our volunteers and to demonstrate our values of excellence, collaboration, respect, dignity and professionalism at all times.
All Hospice employees and volunteers are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Familiarisation with and adherence to Hospice and Lancashire Safeguarding Childrens/Adults Boards Safeguarding policies is an essential requirement of all employees and volunteers, as is participation in related mandatory training and safeguarding supervision
Job description
Job responsibilities
Job summary: the post holder is expected to:
- Manage service caseloads of patients and staff within the Hospice at Home community setting and Wellbeing service (day therapy) ensuring the highest quality care is delivered and evidenced through good management, education, effective communication with patients, carers and the wider multidisciplinary team and audits.
- Provide up to date, professional, credible advice and support to colleagues, demonstrating clinical knowledge of the principles and practice of palliative and end of life care, to support the delivery of high-quality care.
- Ensure the effective holistic assessment, planning, implementation, and evaluation of care for patients and their carers and be responsible for care delivery that meets with the high standards set by CQC and hospice policies and procedures.
- Oversee and manage the daily running of clinical services, reacting effectively to changes to ensure service delivery is maintained.
- Work collaboratively to assist with development and maintenance of clinical services that meet with patient and service user need and national and local ambitions.
Key tasks / duties:
- To provide and deliver a high-quality service for patients to ensure patient care is seamless and of the highest standard
- To work alongside Clinical Services Manager, District Nursing Teams, GPs, Clinical Nurse Specialists, and therapists
- To be responsible for the day-to-day management of the team; i.e palliative support workers, Registered Nurses, and complementary therapists
- To motivate and support staff
- To apply advanced communications skills and evidence leadership and presentation skills.
- To develop clinical expertise in all aspects of our clinical services through integrating evidence-based practice into clinical practice and Hospice procedures as required
- To maintain professional development through academic study pertinent to the role in line with NMC the Code for Professional Standards of Practice and Standards of Proficiency for Registered Nurses
- To provide induction training for new staff and manage the mandatory training compliance for the clinical team.
- Act as the educational and placement link for healthcare students and training Doctors.
- Work collaboratively with the Clinical Services Manager in development of the services, participating in audits and overseeing quality standards throughout the clinical services.
Person/professional
- To always act in accordance with the policies and procedures of Rossendale Hospice
- At all times act as an ambassador for Rossendale Hospice to patients, relatives, carers, colleagues, and members of the public
- Engage in lifelong learning and attend any training as recommended/agreed according to role
- Participate in 1-1's and annual appraisal
- Attend mandatory training annually/and or undertake e-learning as instructed
Health and safety
- Understands the fire regulations and action to be taken in the event of a fire
- Report any incidents/adverse events in accordance with Rossendale Hospice policy
- Understand the principles of infection control and hand hygiene
- Have an understanding of the Safeguarding Children and Vulnerable Adults policy
- Take all measures to ensure that the safely of staff, patients, volunteers, supporters, customers and visitors to Rossendale Hospice in accordance with the Rossendale Hospice Health and Safety Policy
Manual handling and /or heavy lifting
Key requirement of the role as detailed below
Full, current, valid UK driving licence
Access to a vehicle which can be used for work purposes
Car insurance, including business cover
Disclosure & Barring Service Check
(formally known as Criminal Records Bureau)
Enhanced check required for this role
Additional Information:
This job description will be reviewed as part of the post holders annual appraisal and is not intended to be a complete list of responsibilities. To meet the ever changing needs of the service you may be required to perform other duties within your capacity, appropriate to you grade, competence and general level of responsibility within the organisation
Rossendale Hospice is able to provide its high quality service thanks to the enthusiasm and commitment of our staff and volunteers. We expect all staff to work positively alongside our volunteers and to demonstrate our values of excellence, collaboration, respect, dignity and professionalism at all times.
All Hospice employees and volunteers are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Familiarisation with and adherence to Hospice and Lancashire Safeguarding Childrens/Adults Boards Safeguarding policies is an essential requirement of all employees and volunteers, as is participation in related mandatory training and safeguarding supervision
Person Specification
Qualifications
Essential
- Registered General Nurse Qualification
Desirable
- Post-registration qualification in Palliative/End of Life Care/Long term conditions or willingness to undertake appropriate module for role
Experience
Essential
- At least 2 years post-registration nursing experience.
- Experience in Palliative/End of Life Care
- Experience of co-ordinating/leading a team
- Ability to use Microsoft office, including Word, Excel and Outlook
- Experience of using Electronic Management Information System (EMIS)
-
- Experience of participation of multidisciplinary team working
Desirable
- Community nursing experience
- Experience of using Microsoft 365
- Experience in clinical informal teaching
Knowledge and skills
Essential
- Excellent communication skills both written and verbal
- Evidence of patient assessment skills
- Demonstrate an understanding of risk management processes and procedures and how these relate to clinical practice
- Can demonstrate leadership skills in practice
- Ability to be flexible and to work effectively as a team member
- Well-presented and self-aware
Desirable
- Demonstrate ability to participate in audits
- Understanding of local and national health strategies and ambitions
Person Specification
Qualifications
Essential
- Registered General Nurse Qualification
Desirable
- Post-registration qualification in Palliative/End of Life Care/Long term conditions or willingness to undertake appropriate module for role
Experience
Essential
- At least 2 years post-registration nursing experience.
- Experience in Palliative/End of Life Care
- Experience of co-ordinating/leading a team
- Ability to use Microsoft office, including Word, Excel and Outlook
- Experience of using Electronic Management Information System (EMIS)
-
- Experience of participation of multidisciplinary team working
Desirable
- Community nursing experience
- Experience of using Microsoft 365
- Experience in clinical informal teaching
Knowledge and skills
Essential
- Excellent communication skills both written and verbal
- Evidence of patient assessment skills
- Demonstrate an understanding of risk management processes and procedures and how these relate to clinical practice
- Can demonstrate leadership skills in practice
- Ability to be flexible and to work effectively as a team member
- Well-presented and self-aware
Desirable
- Demonstrate ability to participate in audits
- Understanding of local and national health strategies and ambitions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
