Job summary
We are seeking a Marketing Assistant to join our Fundraising Department.
The successful candidate will be be pivotal in helping to grow the profile of the Hospice and will support the Fundraising Manager in the preparation, coordination and distribution of digital and printed publicity and marketing materials. You will support all aspects of the Hospice' PR, communications and marketing activity, whilst working with staff across all departments to maximise reach and impact and raise the profile of the Hospice.
We are located within Rossendale Primary Health Care Centre, on the top floor, with on site staff parking and easy access to local transport.
Company Benefits include
25 days Annual Leave plus 8 Bank Holidays
(pro rata for part time)
Free onsite parking
Flexible Working opportunities
Training & development
opportunities
Company Pension Scheme
Easy access to public transport
Main duties of the job
MAIN
DUTIES & RESPONSIBILITIES:
Contributing to a comprehensive PR planner
Working with Hospice departments to distribute internal and external communications.
Creating engaging press releases and other written copy to promote Hospice news and
income generation activities.
Producing documents, posters/notices and event signage to be used Hospice wide.
Working alongside the other members of the Fundraising Team to develop a library of
patient stories, liaising and communicating with the clinical teams and those
who have experienced firsthand, Hospice services.
Promoting the Rossendale Hospice brand, ensuring consistency across all internal and
external communications.
Creating a variety of materials including leaflets, posters and banners to assist all
departments of the Hospice and promote the Hospice brand within the community.
Maintaining appropriate and consistent language and terminology across all platforms.
Working across the Hospice to provide support with the design and production of all
literature, marketing materials and press releases, ensuring that all these
display the Hospice brand and key messages.
Ensure
that consent is captured for all participants and documents are stored in line
with Hospice policy.
About us
Rossendale Hospice provides care to patients, families and carers at the Hospice or within the community, in the patient's own home.
We receive a minimal amount of statutory funding, with the remaining costs met by Fundraising, Legacies and donations.
The Fundraising Team compromises Fundraising Manager, Supporter Engagement/Fundraiser and Apprentice Fundraiser.
We are all very passionate about the Hospice and the services and support we offer to the people in the Rossendale Community.
We share one vision
To positively influence a future in which everyone within
Rossendale who accesses our services, receives the best possible care and
support and underpinning our vision we have three values, compassion, integrity, and excellence. Our staff
and volunteers uphold these values, irrespective of their role.
Job description
Job responsibilities
Marketing Assistant Job Desription
Be responsible for comprehensive communications and marketing for Rossendale Hospice, focusing on the Hospices Social Media sites, website and email marketing. The role involves promoting Hospice services, fundraising and income generating campaigns and events. The position requires collaboration across all Hospice teams to implement integrated communication.
Rossendale Hospice Mission Statement
Our vision
To positively influence a future in which everyone within Rossendale who accesses our services, receives the best possible care and support.
Our values
Underpinning our vision we have three values, compassion, integrity, and excellence. Our staff and volunteers uphold these values, irrespective of their role.
Key tasks / duties:
MAIN DUTIES & RESPONSIBILITIES:
Marketing & Communications
Contribute to a comprehensive PR planner
Work with Hospice departments to distribute internal and external communications.
Create engaging press releases and other written copy to promote Hospice news and income generation activities.
Produce documents, posters/notices and event signage to be used Hospice wide.
Work alongside the other members of the Fundraising Team to develop a library of patient stories, liaising and communicating with the clinical teams and those who have experienced firsthand, Hospice services.
Promote the Rossendale Hospice brand, ensuring consistency across all internal and external communications.
Create a variety of materials including leaflets, posters and banners to assist all departments of the Hospice and promote the Hospice brand within the community.
Maintain appropriate and consistent language and terminology across all platforms.
Work across the Hospice to provide support with the design and production of all literature, marketing materials and press releases, ensuring that all these display the Hospice brand and key messages.
Ensure that consent is captured for all participants and documents are stored in line with Hospice policy.
OTHER
To undertake any other relevant duties or projects delegated by the Fundraising Manager in line with the responsibilities of this role including attendance at Hospice events and activities.
- To undertake any other relevant duties or projects delegated by the Fundraising Manager in line with the responsibilities of this role including attendance at Hospice events and activities.
- Operate within the General Data Protection Regulation (GDPR) Formerly Data Protection Act
- Participate in annual appraisal and monthly 1-1s with the Fundraising Manager
Person/professional:
To maintain professional conduct at all times and follow smart dress code
To act at all times in accordance with the policies and procedures of Rossendale Hospice
A commitment to following the Hospices values and behaviours.
At all times act as an ambassador for Rossendale Hospice to patients, relatives carers, colleagues and members of the public
Engage in lifelong learning and attend any training as suggested by Head of Income Generation
Attend mandatory training annually/and or undertake e-learning as instructed
Health and safety
Understands the fire regulations and action to be taken in the event of a fire
Report any incidents/adverse events in accordance with Rossendale Hospice policy
Understand the principles of infection control and hand hygiene.
Have an understanding of the Safeguarding Children and Vulnerable Adults policy.
Take all measures to ensure that the safely of staff, patients, volunteers, supporters, customers and visitors to Rossendale Hospice in accordance with the Rossendale Hospice Health and Safety Policy.
Manual handling and /or heavy lifting
Key requirement of the role as detailed below
- Ensure compliance with Manual Handling and Health and Safety policies relating to your activities.
- Ensure that all equipment used by you in the course of your duties is used appropriately, and any faults or breakages are reported immediately.
Full, current, valid UK driving licence
Required
Access to a vehicle which can be used for work purposes
Required
Vehicle insurance, including business cover
Required
Disclosure & Barring Service Check
(formally known as Criminal Records Bureau)
Standard check required for this role
Additional Information:
Job description
Job responsibilities
Marketing Assistant Job Desription
Be responsible for comprehensive communications and marketing for Rossendale Hospice, focusing on the Hospices Social Media sites, website and email marketing. The role involves promoting Hospice services, fundraising and income generating campaigns and events. The position requires collaboration across all Hospice teams to implement integrated communication.
Rossendale Hospice Mission Statement
Our vision
To positively influence a future in which everyone within Rossendale who accesses our services, receives the best possible care and support.
Our values
Underpinning our vision we have three values, compassion, integrity, and excellence. Our staff and volunteers uphold these values, irrespective of their role.
Key tasks / duties:
MAIN DUTIES & RESPONSIBILITIES:
Marketing & Communications
Contribute to a comprehensive PR planner
Work with Hospice departments to distribute internal and external communications.
Create engaging press releases and other written copy to promote Hospice news and income generation activities.
Produce documents, posters/notices and event signage to be used Hospice wide.
Work alongside the other members of the Fundraising Team to develop a library of patient stories, liaising and communicating with the clinical teams and those who have experienced firsthand, Hospice services.
Promote the Rossendale Hospice brand, ensuring consistency across all internal and external communications.
Create a variety of materials including leaflets, posters and banners to assist all departments of the Hospice and promote the Hospice brand within the community.
Maintain appropriate and consistent language and terminology across all platforms.
Work across the Hospice to provide support with the design and production of all literature, marketing materials and press releases, ensuring that all these display the Hospice brand and key messages.
Ensure that consent is captured for all participants and documents are stored in line with Hospice policy.
OTHER
To undertake any other relevant duties or projects delegated by the Fundraising Manager in line with the responsibilities of this role including attendance at Hospice events and activities.
- To undertake any other relevant duties or projects delegated by the Fundraising Manager in line with the responsibilities of this role including attendance at Hospice events and activities.
- Operate within the General Data Protection Regulation (GDPR) Formerly Data Protection Act
- Participate in annual appraisal and monthly 1-1s with the Fundraising Manager
Person/professional:
To maintain professional conduct at all times and follow smart dress code
To act at all times in accordance with the policies and procedures of Rossendale Hospice
A commitment to following the Hospices values and behaviours.
At all times act as an ambassador for Rossendale Hospice to patients, relatives carers, colleagues and members of the public
Engage in lifelong learning and attend any training as suggested by Head of Income Generation
Attend mandatory training annually/and or undertake e-learning as instructed
Health and safety
Understands the fire regulations and action to be taken in the event of a fire
Report any incidents/adverse events in accordance with Rossendale Hospice policy
Understand the principles of infection control and hand hygiene.
Have an understanding of the Safeguarding Children and Vulnerable Adults policy.
Take all measures to ensure that the safely of staff, patients, volunteers, supporters, customers and visitors to Rossendale Hospice in accordance with the Rossendale Hospice Health and Safety Policy.
Manual handling and /or heavy lifting
Key requirement of the role as detailed below
- Ensure compliance with Manual Handling and Health and Safety policies relating to your activities.
- Ensure that all equipment used by you in the course of your duties is used appropriately, and any faults or breakages are reported immediately.
Full, current, valid UK driving licence
Required
Access to a vehicle which can be used for work purposes
Required
Vehicle insurance, including business cover
Required
Disclosure & Barring Service Check
(formally known as Criminal Records Bureau)
Standard check required for this role
Additional Information:
Person Specification
Experience
Essential
- ESSENTIAL CRITERIA
- Experience of working in a marketing or communications role, with proven achievements
- Experience of writing online content
- Experience of using social media platforms and co-ordinating multiple social media accounts
- SKILLS / ABILITIES / KNOWLEDGE
- Excellent communication skills; both written and verbal
- Good knowledge of web analytics and online marketing systems
- High level of competence in Microsoft Packages including MS Word and MS Excel
- Knowledge and understanding of digital communications and social media trends
- Ability to work under pressure and to tight deadlines, organising and prioritising workload
- Ability to use design packages such as Creative Cloud
- An understanding of General Data Protection Regulation (GDPR)
- Able to work flexibly with some unsocial hours at evening and weekends.
- A commitment to the vision and values of the Hospice
Desirable
- Desirable
- Experience of working in a supporter-focused customer care environment
- Experience of charity fundraising
- Knowledge of Fundraising Code of Practice
- Full Driving Licence and own vehicle
Qualifications
Essential
- Area
- Essential/ DesirableMeasured By
- EDUCATION / QUALIFICATIONS
- A Levels or equivalent qualifications such as BTEC in Marketing or similar
- GCSE in English and Maths (grade 4/C or above)
Person Specification
Experience
Essential
- ESSENTIAL CRITERIA
- Experience of working in a marketing or communications role, with proven achievements
- Experience of writing online content
- Experience of using social media platforms and co-ordinating multiple social media accounts
- SKILLS / ABILITIES / KNOWLEDGE
- Excellent communication skills; both written and verbal
- Good knowledge of web analytics and online marketing systems
- High level of competence in Microsoft Packages including MS Word and MS Excel
- Knowledge and understanding of digital communications and social media trends
- Ability to work under pressure and to tight deadlines, organising and prioritising workload
- Ability to use design packages such as Creative Cloud
- An understanding of General Data Protection Regulation (GDPR)
- Able to work flexibly with some unsocial hours at evening and weekends.
- A commitment to the vision and values of the Hospice
Desirable
- Desirable
- Experience of working in a supporter-focused customer care environment
- Experience of charity fundraising
- Knowledge of Fundraising Code of Practice
- Full Driving Licence and own vehicle
Qualifications
Essential
- Area
- Essential/ DesirableMeasured By
- EDUCATION / QUALIFICATIONS
- A Levels or equivalent qualifications such as BTEC in Marketing or similar
- GCSE in English and Maths (grade 4/C or above)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.