Richmond Borough Mind

Qualified PWP (Part Time - Salary Pro Rata)

Information:

This job is now closed

Job summary

This post is 4 days per week (30 hours)

Come and work for a successful Low Intensity Improving Access to Psychological Therapies (IAPT) service with an excellent reputation for delivering high quality patient care and consistently high Recovery rates. You will be employed by Richmond Borough Mind which runs the Step 2 element of the Richmond Wellbeing Service (RWS), led by East London NHS Foundation Trust (ELFT). We are an established Low Intensity IAPT service with an excellent reputation, scoring highly in the London recovery figures. We work closely with our Step 3 High Intensity colleagues in this co-located service in Twickenham.

RB Mind and ELFT are making a positive difference to thousands of peoples lives, providing support so that they can fulfil their potential and enjoy healthy lives.

Main duties of the job

Qualified in Low Intensity work, with the recognised IAPT qualification or equivalent training, you will be enthusiastic, self-motivated and able to meet the demands of a challenging but rewarding role. Opportunity to train as a supervising PWP could be open to suitably experienced PWPs. You will be managing your own caseload through delivering workshops and individual guided self-help. Regular clinical supervision will be provided by the Clinical lead, in addition to regular line management and training opportunities.

RB Mind is committed to clinical excellence and ensuring continuing professional development for our staff team by developing their skills and special interests. The team has attended the National Networking Forum for the past five years. Each PWP is able to champion an area of interest to them within the service, involving learning and outreach. For personal development you will have access to expertise from both the Trust and the local Mind network.

About us

You will be working with a team of dynamic, dedicated and committed PWPs and Trainees and be part of successful teams at both RB Mind and our partners, East London NHS Foundation Trust (ELFT). Following RB Minds staff happiness survey, all PWPs said they were highly motivated, found their job worthwhile, had good relationships within the team and that RB Mind are a good organisation to work for. Many of our PWPs have gone on to High Intensity training within the service.

Based near central Twickenham you may be part home-based as services open up and will be able to travel throughout the Borough of Richmond to ensure that our service is responsive to the needs of all communities in Richmond throughout weekdays and one evening per week.

Details

Date posted

10 August 2021

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,691 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0054-21-6370

Job locations

Oak Lane

Twickenham

TW13PA


Job description

Job responsibilities

Main Responsibilities:

Psychological Wellbeing Practitioners assess and support patients with common mental health problems in the self-management of their recovery. The treatment interventions support clinical improvement, recovery and social inclusion focussed on maintaining employment, returning to the labour market and taking up training opportunities.

Psychological Wellbeing Practitioners contribute to this by delivering evidence-based low-intensity psychological treatments, complemented by information, advice and signposting. The main focus of the service is the provision of psycho-educational groups, alongside interventions including bibliotherapy, guided self-help and computerised cognitive behavioural therapy (cCBT), links into employment, training and benefits support.

Low Intensity treatment interventions are delivered within prescribed time limits through face-to face and telephone. Psychological Wellbeing Practitioners are expected to operate in a stepped care high volume environment carrying a large caseload and are expected to manage their time to maximise the number of clients they can support.

The post-holder will work with people from diverse backgrounds and should be comitted to equal opportunities. They will be called upon to work in different community settings and must be prepared to be flexible in their working arrangements.

Main Duties and Responsibilities:

1. CLINICAL

1.1. Accept referrals via agreed protocols within the service and develop programmes of care packages.

1.2. Assess and support people with a common mental health problem in the self-management of their recovery.

1.3. Undertake patient-centred interviews which identify areas where the person wishes to see change and or recovery and make an accurate assessment of risk to self and others.

1.4. Undertake assessments on suitability of new referrals, adhering to the services referral protocols, referring suitable clients to the relevant care pathway within the service and referring unsuitable clients on to the relevant service or back to the referral agent as appropriate.

1.5. Provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This includes guided self-help, computerised CBT, group interventions and information about pharmacological treatments. This work may be face to face, on the telephone or via other media.

1.6. Educate and involve family members and others in treatment as necessary.

1.7. Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.

1.8. Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.

1.9. Complete all requirements relating to data collection within the service.

1.10. Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.

1.11. Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

1.12. Assess and integrate issues surrounding work and employment into the overall therapy process.

1.13. Operate at all times from an inclusive values base which promotes recovery and recognises and respects diversity.

1.14. Prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.

1.15. Respond to and implement supervision suggestions by supervisors in clinical practice.

1.16. Engage in and respond to personal development supervision to improve competences and clinical practice.

2. PROFESSIONAL

2.1. Ensure the maintenance of standards of practice according to the employer and any external regulation, and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Institute for Clinical Excellence).

2.2. Ensure that client confidentiality and client information security is protected at all times.

2.3. Be aware of, and keep up to date with advances in the spheres of treatment for common mental health problems.

2.4. Ensure clear objectives are identified, discussed and reviewed with supervisor on a regular basis as part of continuing professional development.

2.5. Keep up to date all records in relation to professional development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

2.6. Attend relevant conferences / workshops in line with identified professional objectives.

2.7. Contribute to the development of evidence-based best practice within the service, and where appropriate to service development in response to identified needs.

3. GENERAL

3.1. Keep accurate and appropriate records, providing information for monitoring and evaluation as required

3.2. Participate in and actively contribute to individual supervision, training and team meetings as required

3.3. Work in accordance with RB Minds Aims, Objectives and Values.

3.4. Comply with all organisational policies and procedures, and in particular to ensure safe, fair and responsible working practices through implementation of RB Minds Health and Safety, Equal Opportunities, and Confidentiality policies.

3.5. Undertake duties in such a manner to ensure the health and safety of postholder, colleagues, service users, volunteers and visitors.

3.6. Work flexibly, being prepared to perform other duties commensurate with the role

3.7. Actively support and promote RB Mind fundraising activities as part of your day to day duties

This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.

Job description

Job responsibilities

Main Responsibilities:

Psychological Wellbeing Practitioners assess and support patients with common mental health problems in the self-management of their recovery. The treatment interventions support clinical improvement, recovery and social inclusion focussed on maintaining employment, returning to the labour market and taking up training opportunities.

Psychological Wellbeing Practitioners contribute to this by delivering evidence-based low-intensity psychological treatments, complemented by information, advice and signposting. The main focus of the service is the provision of psycho-educational groups, alongside interventions including bibliotherapy, guided self-help and computerised cognitive behavioural therapy (cCBT), links into employment, training and benefits support.

Low Intensity treatment interventions are delivered within prescribed time limits through face-to face and telephone. Psychological Wellbeing Practitioners are expected to operate in a stepped care high volume environment carrying a large caseload and are expected to manage their time to maximise the number of clients they can support.

The post-holder will work with people from diverse backgrounds and should be comitted to equal opportunities. They will be called upon to work in different community settings and must be prepared to be flexible in their working arrangements.

Main Duties and Responsibilities:

1. CLINICAL

1.1. Accept referrals via agreed protocols within the service and develop programmes of care packages.

1.2. Assess and support people with a common mental health problem in the self-management of their recovery.

1.3. Undertake patient-centred interviews which identify areas where the person wishes to see change and or recovery and make an accurate assessment of risk to self and others.

1.4. Undertake assessments on suitability of new referrals, adhering to the services referral protocols, referring suitable clients to the relevant care pathway within the service and referring unsuitable clients on to the relevant service or back to the referral agent as appropriate.

1.5. Provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This includes guided self-help, computerised CBT, group interventions and information about pharmacological treatments. This work may be face to face, on the telephone or via other media.

1.6. Educate and involve family members and others in treatment as necessary.

1.7. Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.

1.8. Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.

1.9. Complete all requirements relating to data collection within the service.

1.10. Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.

1.11. Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

1.12. Assess and integrate issues surrounding work and employment into the overall therapy process.

1.13. Operate at all times from an inclusive values base which promotes recovery and recognises and respects diversity.

1.14. Prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.

1.15. Respond to and implement supervision suggestions by supervisors in clinical practice.

1.16. Engage in and respond to personal development supervision to improve competences and clinical practice.

2. PROFESSIONAL

2.1. Ensure the maintenance of standards of practice according to the employer and any external regulation, and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Institute for Clinical Excellence).

2.2. Ensure that client confidentiality and client information security is protected at all times.

2.3. Be aware of, and keep up to date with advances in the spheres of treatment for common mental health problems.

2.4. Ensure clear objectives are identified, discussed and reviewed with supervisor on a regular basis as part of continuing professional development.

2.5. Keep up to date all records in relation to professional development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

2.6. Attend relevant conferences / workshops in line with identified professional objectives.

2.7. Contribute to the development of evidence-based best practice within the service, and where appropriate to service development in response to identified needs.

3. GENERAL

3.1. Keep accurate and appropriate records, providing information for monitoring and evaluation as required

3.2. Participate in and actively contribute to individual supervision, training and team meetings as required

3.3. Work in accordance with RB Minds Aims, Objectives and Values.

3.4. Comply with all organisational policies and procedures, and in particular to ensure safe, fair and responsible working practices through implementation of RB Minds Health and Safety, Equal Opportunities, and Confidentiality policies.

3.5. Undertake duties in such a manner to ensure the health and safety of postholder, colleagues, service users, volunteers and visitors.

3.6. Work flexibly, being prepared to perform other duties commensurate with the role

3.7. Actively support and promote RB Mind fundraising activities as part of your day to day duties

This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.

Person Specification

Qualifications

Essential

  • IAPT Low intensity worker/Psychological Wellbeing Practitioner Cert / Dip, or equivalent Qualified Graduate/Post Graduate Primary Care Mental Health Worker qualification

Experience

Essential

  • Experience in working with people with common Mental Health problems specifically anxiety and depression
  • Experience of joint work and multi-agency and partnership working.

Knowledge

Essential

  • An understanding of the Improving Access to Psychological Therapies Programme (IAPT) and the concept of stepped care and the ability to contribute to the development of best practice.
  • Knowledge of working with diversity including across ethnic communities, age, LGBT, gender, disability and religion
  • Knowledge of safeguarding vulnerable adults and child protection legislation
  • Understanding of and commitment to service user involvement

Desirable

  • Knowledge of outcome measures and their use for clinical and audit purposes

Skills and Abilities

Essential

  • Ability to undertake client assessments (including risk assessments) and gather information about the duration and impact of illness and motivational levels.
  • Ability to be self-reflective and use supervision, training and performance review to enhance professional development, skills and knowledge.
  • Ability to develop good therapeutic relationships including via telephone work with clients and help people through group work, guided self-help, computerised CBT and other step 2 interventions.
  • High standard of written and verbal communication skills to communicate clearly and effectively with colleagues, service users, carers and relatives.
  • Ability to deliver psycho educational groups/workshops
  • Ability to work under pressure and manage own personal stress.
  • Good computer skills and the ability to use computer based information system to record all client assessments and activity.

Other

Essential

  • A commitment to Equal Opportunities / Equalities and Diversity in work and in service provision
  • Commitment to RB Minds value base underpinned by access, recovery and social inclusion.
  • Willingness to travel throughout the borough of Richmond
  • Positive and flexible attitude to work
  • Ability to plan and prioritise own caseload and time
Person Specification

Qualifications

Essential

  • IAPT Low intensity worker/Psychological Wellbeing Practitioner Cert / Dip, or equivalent Qualified Graduate/Post Graduate Primary Care Mental Health Worker qualification

Experience

Essential

  • Experience in working with people with common Mental Health problems specifically anxiety and depression
  • Experience of joint work and multi-agency and partnership working.

Knowledge

Essential

  • An understanding of the Improving Access to Psychological Therapies Programme (IAPT) and the concept of stepped care and the ability to contribute to the development of best practice.
  • Knowledge of working with diversity including across ethnic communities, age, LGBT, gender, disability and religion
  • Knowledge of safeguarding vulnerable adults and child protection legislation
  • Understanding of and commitment to service user involvement

Desirable

  • Knowledge of outcome measures and their use for clinical and audit purposes

Skills and Abilities

Essential

  • Ability to undertake client assessments (including risk assessments) and gather information about the duration and impact of illness and motivational levels.
  • Ability to be self-reflective and use supervision, training and performance review to enhance professional development, skills and knowledge.
  • Ability to develop good therapeutic relationships including via telephone work with clients and help people through group work, guided self-help, computerised CBT and other step 2 interventions.
  • High standard of written and verbal communication skills to communicate clearly and effectively with colleagues, service users, carers and relatives.
  • Ability to deliver psycho educational groups/workshops
  • Ability to work under pressure and manage own personal stress.
  • Good computer skills and the ability to use computer based information system to record all client assessments and activity.

Other

Essential

  • A commitment to Equal Opportunities / Equalities and Diversity in work and in service provision
  • Commitment to RB Minds value base underpinned by access, recovery and social inclusion.
  • Willingness to travel throughout the borough of Richmond
  • Positive and flexible attitude to work
  • Ability to plan and prioritise own caseload and time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Richmond Borough Mind

Address

Oak Lane

Twickenham

TW13PA


Employer's website

https://www.rbmind.org/ (Opens in a new tab)

Employer details

Employer name

Richmond Borough Mind

Address

Oak Lane

Twickenham

TW13PA


Employer's website

https://www.rbmind.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Naomi Passmore

recruitment@rbmind.org

02089487652

Details

Date posted

10 August 2021

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,691 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0054-21-6370

Job locations

Oak Lane

Twickenham

TW13PA


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