Senior Administrator

Job description

Job responsibilities

It is important to note that responsibilities will be varied and dependent upon CIH needs and this is not designed to be an exhaustive list. The following are the core responsibilities of the role:

General Admin Support

Provide high quality administrative support to the CIH team as required

Support for CIH meetings to include coordination and circulation of agenda, taking notes, maintaining action logs as required.

Collate data and produce reports as and when required.

Manage the generic email inbox and co-ordinate communication with the CIH team as appropriate.

Support with rota planning and cover arrangements.

Support with Education and Training Admin from time to time

Liaise with the Canterbury Care Home and MDT Clinical Leads as required

Ensure there is support for the Integrated Case Management Scheme and MDT meetings

Liaise with practices to ensure good understanding of service requirements, update process and administrative changes as necessary.

Act as a point of contact for practices and CIH staff as necessary.

Support with TeamNet and communications

To keep up-to-date with the Policies and Procedures

Other administrative duties commensurate with the role.

Support Service Delivery

Undertake any administrative tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

Understand the requirements and support the delivery of commissioned services and contracts

Liaise with practices and contractors as needed

Support in the collection of data and information to aid compliance and performance activities

Compliance and Assurance administrative support

Help with Health and Safety activities such as regular checks and risk assessments and ensuring paperwork and reporting maintained and accessible.

Support record keeping and activities related to CQC assurance reporting

Help maintain accurate asset registers

Support Information Governance systems and reporting

Person Specification

Personal Qualities

Essential

• Flexible approach to the evolving nature of the role
• Able to show good initiative and judgement
• Good communicator, verbal and written
• Enthusiastic and motivated
• Ability to work collaboratively in a team
• High levels of integrity and confidentiality
• Take pride in providing a good service
• Ability to use own initiative
• Ability to work under pressure

Desirable

• Drive to provide excellent administrative services

Qualifications

Essential

• Good standard of education with good literacy and numeracy skills

Experience

Essential

• Track record of administrative experience, ideally in primary care
• Good interpersonal and communications skills
• Highly organised and excellent attention to detail
• Time management and ability to prioritise workload
• Knowledge of EMIS Web Clinical System
• Good knowledge of Microsoft Office software
• Ability to work autonomously
• Ability to follow policy and procedures

Desirable

• Proficient in EMIS Web Searches and Templates
• Experience of data analysis and producing high standard reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Canterbury Integrated Healthcare

Address

The Annexe (Next door to Canterbury Medical Practice)

Ethelbert Road

Canterbury

Kent

CT13NR